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Average responses by Category (2010 - 2021)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '100001') (CollectionSize < '500000') (2021)

Year Koha (BW) Horizon Symphony Library.Solution Polaris Sierra
2010-- 5.78 5.02 6.47 7.93 --
2011-- 6.59 5.77 7.76 7.34 --
2012-- 6.45 6.25 7.85 7.43 6.64
2013-- 7.17 6.63 7.21 7.69 6.19
20147.42 6.92 6.77 7.72 7.16 3.87
20157.47 6.86 6.70 7.08 7.03 4.56
20167.67 7.61 6.74 7.57 7.07 5.24
20178.31 7.17 7.09 7.83 6.66 5.34
20188.54 7.08 7.20 7.07 6.67 5.49
20198.50 7.48 7.23 6.88 6.53 5.31
20208.67 7.59 7.87 5.94 7.36 5.96
20218.41 7.90 7.71 7.70 7.05 6.40

Threshold: 12. Number of required responses for product to be included in the analysis.

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