Statistical Report for LibraryWorld
2022 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | | 1 | | 1 | 3 | 1 | 1 | 7 | 6.86 | 7 |
ILS Functionality | 7 |
| | | | 1 | | 3 | 1 | 1 | 1 | 6 | 6.57 | 6 |
Print Functionality | 7 |
| | | | | | 1 | 1 | 1 | 4 | 9 | 8.14 | 9 |
Electronic Functionality | 7 |
3 | | | 3 | | | 1 | | | | 0 | 2.14 | 3 |
Company Satisfaction | 7 |
| | | 1 | | | | 3 | 2 | 1 | 7 | 7.00 | 7 |
Support Satisfaction | 7 |
| | | 1 | 1 | | 1 | 2 | 2 | | 7 | 6.14 | 7 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 7 |
2 | | | | | | | 3 | 2 | | 7 | 5.29 | 7 |
Open Source Interest | 7 |
1 | 1 | | | 2 | | | 1 | 1 | 1 | 4 | 4.71 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 7 |
1 | 14.29% |
Considering new Interface | 7 |
0 | 0.00% |
System Installed on time? | 7 |
0 | 0.00% |
Average Collection size: |
| 26450 |
Type | Count |
Public | 3 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 6 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2021 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 6 |
| | | | 1 | | | 2 | 2 | 1 | 7 | 7.17 | 8 |
ILS Functionality | 6 |
| | | 1 | | | 1 | 1 | 2 | 1 | 8 | 6.83 | 8 |
Print Functionality | 6 |
| | | | | | 1 | 2 | 2 | 1 | 7 | 7.50 | 8 |
Electronic Functionality | 6 |
2 | | | | 1 | | | 1 | 1 | 1 | 0 | 4.67 | 7 |
Company Satisfaction | 6 |
| | | | | | 1 | 3 | 1 | 1 | 7 | 7.33 | 7 |
Support Satisfaction | 6 |
| | | | 1 | | 1 | | 3 | 1 | 8 | 7.17 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 6 |
2 | | | | | | | 1 | 1 | 2 | 0 | 5.50 | 8 |
Open Source Interest | 6 |
3 | 1 | | | | | 1 | | | 1 | 0 | 2.67 | 1 |
Category | Total | Yes | percent |
Considering new ILS | 6 |
1 | 16.67% |
Considering new Interface | 6 |
0 | 0.00% |
System Installed on time? | 6 |
0 | 0.00% |
Average Collection size: |
| 11630 |
Type | Count |
Public | 5 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
Statistics according to type and size categories
The following table presents the 2020 results according to the type and size of the library.
2020 LibraryWorld Responses by Sector |
LibraryWorld | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 12 | 6.58 |
0 | | 0 | | 0 | | 6 | 7.33 | 0 | | 0 | | 0 | | 0 | |
ILSFunctionality | 12 | 6.08 |
0 | | 0 | | 0 | | 6 | 7.00 | 0 | | 0 | | 0 | | 0 | |
PrintFunctionality | 12 | 7.25 |
0 | | 0 | | 0 | | 6 | 8.00 | 0 | | 0 | | 0 | | 0 | |
ElectronicFunctionality | 10 | 4.50 |
0 | | 0 | | 0 | | 4 | 5.75 | 0 | | 0 | | 0 | | 0 | |
SatisfactionCustomerSupport | 12 | 6.83 |
0 | | 0 | | 0 | | 6 | 7.67 | 0 | | 0 | | 0 | | 0 | |
CompanyLoyalty | 11 | 5.91 |
0 | | 0 | | 0 | | 6 | 7.50 | 0 | | 0 | | 0 | | 0 | |
2020 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 12 |
| | | 1 | | 2 | 1 | 5 | 2 | 1 | 7 | 6.58 | 7 |
ILS Functionality | 12 |
| | | 1 | 2 | 2 | 1 | 3 | 2 | 1 | 7 | 6.08 | 7 |
Print Functionality | 12 |
| | | 1 | | | | 6 | 3 | 2 | 7 | 7.25 | 7 |
Electronic Functionality | 10 |
2 | 1 | | | 2 | | 1 | 3 | | 1 | 7 | 4.50 | 6 |
Company Satisfaction | 12 |
| | 1 | | | 1 | 1 | 3 | 4 | 2 | 8 | 7.00 | 8 |
Support Satisfaction | 12 |
1 | | | 1 | | | 1 | 3 | 2 | 4 | 9 | 6.83 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 11 |
1 | | | 1 | 1 | 2 | 1 | | 3 | 2 | 8 | 5.91 | 6 |
Open Source Interest | 12 |
2 | 1 | 2 | 1 | 1 | | 2 | | 2 | 1 | 0 | 4.08 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 12 |
2 | 16.67% |
Considering new Interface | 12 |
1 | 8.33% |
System Installed on time? | 12 |
0 | 0.00% |
Average Collection size: |
| 17139 |
Type | Count |
Public | 6 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 6 |
[2] 10,001-100,000 | 6 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2019 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 9 |
| | | 1 | | | 1 | 5 | 1 | 1 | 7 | 6.78 | 7 |
ILS Functionality | 9 |
| | | 1 | | 2 | 1 | 3 | 2 | | 7 | 6.22 | 7 |
Print Functionality | 9 |
| | | 1 | | | | 4 | 4 | | 7 | 7.00 | 7 |
Electronic Functionality | 8 |
| | 1 | 1 | | 1 | 1 | 1 | 2 | 1 | 8 | 6.00 | 7 |
Company Satisfaction | 9 |
| | | | 1 | | 2 | 1 | 5 | | 8 | 7.00 | 8 |
Support Satisfaction | 8 |
| | | | 2 | | 1 | 2 | 3 | | 8 | 6.50 | 7 |
Support Improvement | 7 |
| | | | 2 | 2 | 3 | | | | 6 | 5.14 | 5 |
Company Loyalty | 9 |
| | | | 2 | | 2 | 1 | 2 | 2 | 4 | 6.78 | 7 |
Open Source Interest | 9 |
5 | 1 | 1 | 1 | | 1 | | | | | 0 | 1.22 | 0 |
Category | Total | Yes | percent |
Considering new ILS | 9 |
0 | 0.00% |
Considering new Interface | 9 |
0 | 0.00% |
System Installed on time? | 9 |
8 | 88.89% |
Average Collection size: |
| 13749 |
Type | Count |
Public | 3 |
Academic | 0 |
School | 2 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2018 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 6 |
| | | | 1 | 1 | | 3 | 1 | | 7 | 6.33 | 7 |
ILS Functionality | 6 |
| | | | 3 | | | 3 | | | 4 | 5.50 | 7 |
Print Functionality | 6 |
| | | | 1 | 2 | | 1 | 2 | | 5 | 6.17 | 7 |
Electronic Functionality | 5 |
1 | | | | 1 | 2 | | | 1 | | 5 | 4.40 | 5 |
Company Satisfaction | 6 |
| | | | 3 | | 1 | 1 | 1 | | 4 | 5.50 | 6 |
Support Satisfaction | 5 |
| | | | 2 | | 1 | 1 | 1 | | 4 | 5.80 | 6 |
Support Improvement | 5 |
| | | | 2 | 2 | 1 | | | | 4 | 4.80 | 5 |
Company Loyalty | 6 |
1 | | | | | 1 | 2 | 1 | 1 | | 6 | 5.33 | 6 |
Open Source Interest | 6 |
3 | | | | 2 | 1 | | | | | 0 | 2.17 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 6 |
0 | 0.00% |
Considering new Interface | 6 |
0 | 0.00% |
System Installed on time? | 6 |
6 | 100.00% |
Average Collection size: |
| 9974 |
Type | Count |
Public | 2 |
Academic | 0 |
School | 1 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 1 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2017 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 9 |
| | | | | 1 | 2 | 3 | 1 | 2 | 7 | 7.11 | 7 |
ILS Functionality | 9 |
| | | | 2 | 1 | 1 | 2 | 1 | 2 | 4 | 6.56 | 7 |
Print Functionality | 9 |
| | | | | 1 | | 3 | 3 | 2 | 7 | 7.56 | 8 |
Electronic Functionality | 8 |
2 | | | 2 | | 2 | | 1 | | 1 | 0 | 4.00 | 5 |
Company Satisfaction | 8 |
| | | | | 2 | | 4 | | 2 | 7 | 7.00 | 7 |
Support Satisfaction | 8 |
| | | | | 2 | | 4 | | 2 | 7 | 7.00 | 7 |
Support Improvement | 9 |
| | | | 1 | 3 | | 2 | 2 | 1 | 5 | 6.44 | 7 |
Company Loyalty | 8 |
1 | | | | | 1 | 1 | 2 | | 3 | 9 | 6.50 | 7 |
Open Source Interest | 9 |
6 | | | | | 1 | | 1 | | 1 | 0 | 2.33 | 0 |
Category | Total | Yes | percent |
Considering new ILS | 9 |
1 | 11.11% |
Considering new Interface | 9 |
0 | 0.00% |
System Installed on time? | 9 |
7 | 77.78% |
Average Collection size: |
| 14502 |
Type | Count |
Public | 5 |
Academic | 0 |
School | 1 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2016 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 26 |
| | 1 | 1 | | 3 | 7 | 7 | 5 | 2 | 6 | 6.50 | 7 |
ILS Functionality | 26 |
| | 2 | | 1 | 2 | 9 | 8 | 3 | 1 | 6 | 6.19 | 6 |
Print Functionality | 25 |
| | | 2 | | 1 | 7 | 7 | 5 | 3 | 6 | 6.76 | 7 |
Electronic Functionality | 22 |
3 | | 2 | 2 | 1 | 3 | 5 | 2 | 2 | 2 | 6 | 4.86 | 6 |
Company Satisfaction | 26 |
| 1 | 1 | | 2 | 3 | 6 | 6 | 3 | 4 | 6 | 6.31 | 7 |
Support Satisfaction | 26 |
| 2 | 1 | 2 | 3 | 3 | 3 | 5 | 2 | 5 | 7 | 5.81 | 6 |
Support Improvement | 23 |
| 2 | | 2 | 4 | 6 | 6 | | 2 | 1 | 5 | 5.00 | 5 |
Company Loyalty | 26 |
2 | 3 | 3 | | 2 | 2 | 4 | 5 | 1 | 4 | 7 | 5.00 | 6 |
Open Source Interest | 25 |
6 | 2 | 1 | 3 | 2 | 3 | 2 | 3 | 1 | 2 | 0 | 3.80 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 26 |
6 | 23.08% |
Considering new Interface | 26 |
1 | 3.85% |
System Installed on time? | 26 |
25 | 96.15% |
Average Collection size: |
| 14087 |
Type | Count |
Public | 18 |
Academic | 2 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 10 |
[2] 10,001-100,000 | 15 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2015 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 28 |
| | 1 | 2 | | 3 | 7 | 7 | 4 | 4 | 6 | 6.50 | 7 |
ILS Functionality | 28 |
| | 2 | 2 | 2 | 4 | 4 | 6 | 5 | 3 | 7 | 6.11 | 7 |
Print Functionality | 28 |
| | | 2 | 3 | 4 | 3 | 6 | 7 | 3 | 8 | 6.46 | 7 |
Electronic Functionality | 27 |
1 | | | 4 | 1 | 6 | 3 | 4 | 5 | 3 | 5 | 5.89 | 6 |
Company Satisfaction | 28 |
| 1 | 1 | 1 | 2 | 2 | 6 | 6 | 6 | 3 | 6 | 6.32 | 7 |
Support Satisfaction | 26 |
1 | 1 | | | 2 | 1 | 9 | 1 | 7 | 4 | 6 | 6.42 | 6 |
Support Improvement | 24 |
| | | | 2 | 10 | 4 | 1 | 2 | 5 | 5 | 6.25 | 6 |
Company Loyalty | 25 |
1 | 1 | | | 1 | 5 | 1 | 5 | 5 | 6 | 9 | 6.60 | 7 |
Open Source Interest | 26 |
4 | 5 | 2 | 2 | 3 | 3 | | 2 | 1 | 4 | 1 | 3.85 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 29 |
2 | 6.90% |
Considering new Interface | 29 |
0 | 0.00% |
System Installed on time? | 29 |
22 | 75.86% |
Average Collection size: |
| 14156 |
Type | Count |
Public | 18 |
Academic | 4 |
School | 1 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 8 |
[2] 10,001-100,000 | 21 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2014 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 18 |
| | | 2 | 1 | 2 | 2 | 5 | 4 | 2 | 7 | 6.50 | 7 |
ILS Functionality | 18 |
| | 1 | 2 | 2 | | 2 | 5 | 5 | 1 | 7 | 6.22 | 7 |
Print Functionality | 18 |
| | | 1 | 2 | 1 | 2 | 5 | 5 | 2 | 7 | 6.72 | 7 |
Electronic Functionality | 16 |
| 1 | | 2 | 2 | 2 | 1 | 5 | 2 | 1 | 7 | 5.69 | 7 |
Company Satisfaction | 17 |
1 | | | | 2 | | 2 | 4 | 6 | 2 | 8 | 6.71 | 7 |
Support Satisfaction | 17 |
1 | | 1 | 2 | | | 2 | 2 | 5 | 4 | 8 | 6.47 | 8 |
Support Improvement | 17 |
1 | | | | 4 | 5 | 1 | | 4 | 2 | 5 | 5.71 | 5 |
Company Loyalty | 18 |
2 | 2 | | | 1 | | 1 | 3 | 4 | 5 | 9 | 6.11 | 8 |
Open Source Interest | 17 |
5 | 2 | 2 | 1 | 2 | 3 | | 1 | 1 | | 0 | 2.76 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 18 |
2 | 11.11% |
Considering new Interface | 18 |
0 | 0.00% |
System Installed on time? | 18 |
15 | 83.33% |
Average Collection size: |
| 19091 |
Type | Count |
Public | 12 |
Academic | 1 |
School | 0 |
Consortium | 0 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 6 |
[2] 10,001-100,000 | 12 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2013 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 20 |
| | 1 | | | 2 | 2 | 5 | 5 | 5 | 7 | 7.20 | 8 |
ILS Functionality | 20 |
| | 1 | | 1 | 2 | 3 | 3 | 6 | 4 | 8 | 6.95 | 8 |
Print Functionality | 20 |
| | 1 | 1 | | | 1 | 3 | 8 | 6 | 8 | 7.50 | 8 |
Electronic Functionality | 17 |
2 | | 1 | 1 | 1 | 1 | 3 | 1 | 3 | 4 | 9 | 5.82 | 6 |
Company Satisfaction | 20 |
| | 1 | | | 1 | 1 | 4 | 9 | 4 | 8 | 7.45 | 8 |
Support Satisfaction | 19 |
| | 1 | 1 | 1 | 1 | 3 | 1 | 6 | 5 | 8 | 6.95 | 8 |
Support Improvement | 19 |
| | | | | 12 | | 3 | 2 | 2 | 5 | 6.05 | 5 |
Company Loyalty | 20 |
1 | | 2 | | | | 1 | 5 | 5 | 6 | 9 | 6.95 | 8 |
Open Source Interest | 19 |
8 | 1 | | | 3 | 1 | | 3 | 2 | 1 | 0 | 3.37 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 21 |
1 | 4.76% |
Considering new Interface | 21 |
1 | 4.76% |
System Installed on time? | 21 |
18 | 85.71% |
Average Collection size: |
| 11868 |
Type | Count |
Public | 13 |
Academic | 0 |
School | 2 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 13 |
[2] 10,001-100,000 | 8 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2012 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 18 |
| | | 1 | 2 | | 4 | 5 | 4 | 2 | 7 | 6.67 | 7 |
ILS Functionality | 18 |
| | | 3 | 2 | 1 | 2 | 3 | 6 | 1 | 8 | 6.22 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 17 |
| | 1 | | 2 | | 2 | 2 | 6 | 4 | 8 | 7.06 | 8 |
Support Satisfaction | 18 |
1 | | | 2 | 1 | | 4 | | 4 | 6 | 9 | 6.67 | 8 |
Support Improvement | 17 |
| 1 | | 2 | 1 | 3 | 3 | | 1 | 6 | 9 | 6.24 | 6 |
Company Loyalty | 18 |
1 | 1 | 1 | | | 3 | 2 | | 3 | 7 | 9 | 6.50 | 8 |
Open Source Interest | 17 |
3 | 1 | | 1 | | 4 | 2 | 2 | 1 | 3 | 5 | 5.00 | 5 |
Category | Total | Yes | percent |
Considering new ILS | 18 |
2 | 11.11% |
Considering new Interface | 18 |
1 | 5.56% |
System Installed on time? | 18 |
17 | 94.44% |
Average Collection size: |
| 14398 |
Type | Count |
Public | 13 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 8 |
[2] 10,001-100,000 | 10 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2011 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 11 |
| | | | | 1 | 2 | 3 | 2 | 3 | 7 | 7.36 | 7 |
ILS Functionality | 11 |
| | | | 2 | 1 | 2 | 2 | 3 | 1 | 8 | 6.55 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 11 |
| | | | 1 | | 2 | | 5 | 3 | 8 | 7.55 | 8 |
Support Satisfaction | 11 |
| | | | 1 | | 2 | | 4 | 4 | 8 | 7.64 | 8 |
Support Improvement | 10 |
| | | | 1 | 3 | 1 | 1 | 2 | 2 | 5 | 6.60 | 7 |
Company Loyalty | 11 |
| | | | | 1 | 2 | 2 | 2 | 4 | 9 | 7.55 | 8 |
Open Source Interest | 11 |
5 | | | | | | 3 | 1 | 2 | | 0 | 3.73 | 6 |
Category | Total | Yes | percent |
Considering new ILS | 11 |
0 | 0.00% |
Considering new Interface | 11 |
0 | 0.00% |
System Installed on time? | 11 |
11 | 100.00% |
Average Collection size: |
| 16113 |
Type | Count |
Public | 7 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 8 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2010 Survey Results |
Product: LibraryWorld |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 13 |
| | 1 | | | 4 | 1 | 2 | 2 | 3 | 5 | 6.54 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 13 |
| | | | 1 | 3 | 1 | 3 | 2 | 3 | 5 | 6.85 | 7 |
Support Satisfaction | 13 |
| | | | | 4 | | 4 | 2 | 3 | 5 | 7.00 | 7 |
Support Improvement | 13 |
| | | | | 4 | 2 | 2 | 1 | 4 | 5 | 6.92 | 7 |
Company Loyalty | 12 |
1 | | | 1 | 1 | | 1 | 1 | 2 | 5 | 9 | 6.75 | 8 |
Open Source Interest | 13 |
4 | | | 1 | 1 | 3 | 1 | | 1 | 2 | 0 | 4.15 | 5 |
Category | Total | Yes | percent |
Considering new ILS | 13 |
1 | 7.69% |
Considering new Interface | 13 |
1 | 7.69% |
System Installed on time? | 13 |
12 | 92.31% |
Average Collection size: |
| 16559 |
Type | Count |
Public | 9 |
Academic | 1 |
School | 1 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 8 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
0 Responses for LibraryWorld in 2009 |
1 Responses for LibraryWorld in 2008 |
0 Responses for LibraryWorld in 2007 |
2022 : gen: 6.86 company 7.00 loyalty 5.29 support 6.14
2021 : gen: 7.17 company 7.33 loyalty 5.50 support 7.17
2020 : gen: 6.58 company 7.00 loyalty 5.91 support 6.83
2019 : gen: 6.78 company 7.00 loyalty 6.78 support 6.50
2018 : gen: 6.33 company 5.50 loyalty 5.33 support 5.80
2017 : gen: 7.11 company 7.00 loyalty 6.50 support 7.00
2016 : gen: 6.50 company 6.31 loyalty 5.00 support 5.81
2015 : gen: 6.50 company 6.32 loyalty 6.60 support 6.42
2014 : gen: 6.50 company 6.71 loyalty 6.11 support 6.47
2013 : gen: 7.20 company 7.45 loyalty 6.95 support 6.95
2012 : gen: 6.67 company 7.06 loyalty 6.50 support 6.67
2011 : gen: 7.36 company 7.55 loyalty 7.55 support 7.64
2010 : gen: 6.54 company 6.85 loyalty 6.75 support 7.00
Comments (survey2020)
We do not offer electronic resources.
(Library type: Public; collection size: very small; ils satisfaction: 8)
Library World does what it needs to do, although it is lacking in some areas (especially reports.) In some cases, we can get totals, but not the details behind them, and vice-versa. I'm never sure if this is a program deficiency or a user-based deficiency, and LW's "help" sections are vague, at best. With a very small library staff, no one has extra time, which makes researching the how-to's a project instead of a procedure. I had to download something from another state's library system in order to get the details that should have been available to me immediately. My staff has to look at the screen every time a book is checked out, because LW makes the same sound for a successful checkout as it does for problems with the checkout. It is more time-consuming than an automation program should be. LW is not intuitive, but it is inexpensive, and our budget limits our choices. Our state library has been suggesting (for years) that there may come a time when we all use the same ILS. I'm interested in open source software, but have not had the opportunity to research and poll other libraries to make a choice. The best I can say about LW is that it works pretty well for the money.
(Library type: Public; collection size: very small; ils satisfaction: 5)
We are a very small special library and do not have the equipment or staff to consider moving to an open source system.
(Library type: Government Agency; collection size: small; ils satisfaction: 7)