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Statistical Report for Koha -- PTFS Europe

2021 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	8								3		5	9	8.25	9
ILS Functionality	8							1	2	2	3	9	7.88	8
Print Functionality	8									3	5	9	8.63	9
Electronic Functionality	8							2	2	1	3	9	7.63	8
Company Satisfaction	8								2	1	5	9	8.38	9
Support Satisfaction	8								1	2	5	9	8.50	9
Support Improvement	0											0	0.00
Company Loyalty	8									2	6	9	8.75	9
Open Source Interest	6											0	10.00	10

Category	Total	percent
Considering new ILS	8	0.00%
Considering new Interface	8	0.00%
System Installed on time?	8	0.00%

Average Collection size:		71262

Type	Count
Public	0
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	4
[3] 100,001-250,000	2
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

Statistics according to type and size categories

The following table presents the 2020 results according to the type and size of the library.

2020 Koha -- PTFS Europe Responses by Sector
Koha -- PTFS Europe	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	10	8.40	2		0		0		1		0		0		0		0
ILSFunctionality	10	8.30	2		0		0		1		0		0		0		0
PrintFunctionality	10	8.00	2		0		0		1		0		0		0		0
ElectronicFunctionality	10	7.00	2		0		0		1		0		0		0		0
SatisfactionCustomerSupport	10	8.60	2		0		0		1		0		0		0		0
CompanyLoyalty	10	8.60	2		0		0		1		0		0		0		0

2020 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	10									6	4	8	8.40	8
ILS Functionality	10								1	5	4	8	8.30	8
Print Functionality	10								3	4	3	8	8.00	8
Electronic Functionality	10						2		6		2	7	7.00	7
Company Satisfaction	10								1	3	6	9	8.50	9
Support Satisfaction	10									4	6	9	8.60	9
Support Improvement	0											0	0.00
Company Loyalty	10									4	6	9	8.60	9
Open Source Interest	7								1	1	2	9	9.00	7

Category	Total	percent
Considering new ILS	10	0.00%
Considering new Interface	10	0.00%
System Installed on time?	10	0.00%

Average Collection size:		78239

Type	Count
Public	1
Academic	2
School	0
Consortium	0
Special	4

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	4
[3] 100,001-250,000	3
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2019 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	15					1		1	3	5	5	8	7.73	8
ILS Functionality	15					1	1	1	5	4	3	7	7.27	7
Print Functionality	15						2		2	5	6	9	7.87	8
Electronic Functionality	15		1		1	1	3	2	2	3	2	5	6.07	6
Company Satisfaction	15					1	1		2	5	6	9	7.80	8
Support Satisfaction	15					1		2	4	3	5	9	7.53	8
Support Improvement	15				1	2	7	2	2	1		5	5.33	5
Company Loyalty	14		1			1		1	2	3	6	9	7.36	8
Open Source Interest	15								1	3	11	9	8.67	9

Category	Total	Yes	percent
Considering new ILS	15	1	6.67%
Considering new Interface	15	2	13.33%
System Installed on time?	15	14	93.33%

Average Collection size:		104288935

Type	Count
Public	1
Academic	6
School	0
Consortium	0
Special	3

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	7
[3] 100,001-250,000	1
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	1

2018 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	19							1	4	4	10	9	8.21	9
ILS Functionality	19								7	5	7	7	8.00	8
Print Functionality	18							3	2	5	8	9	8.00	8
Electronic Functionality	18						4	2	6	2	4	7	7.00	7
Company Satisfaction	18								2	4	12	9	8.56	9
Support Satisfaction	19							2	1	5	11	9	8.32	9
Support Improvement	19				1		7	1	2	2	6	5	6.74	7
Company Loyalty	19					1	1		1	3	13	9	8.26	9
Open Source Interest	16	1					1		1	1	12	9	8.00	9

Category	Total	Yes	percent
Considering new ILS	19	0	0.00%
Considering new Interface	19	3	15.79%
System Installed on time?	19	19	100.00%

Average Collection size:		90731

Type	Count
Public	4
Academic	4
School	0
Consortium	0
Special	4

Size Category	Count
[1] Under 10,000	4
[2] 10,001-100,000	10
[3] 100,001-250,000	2
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2017 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	19						1	1	10	5	2	7	7.32	7
ILS Functionality	18						2	3	7	6		7	6.94	7
Print Functionality	19					1		3	5	7	3	8	7.37	8
Electronic Functionality	19			2		1	2	6	6	1	1	6	5.95	6
Company Satisfaction	19					1	1	3	3	7	4	8	7.37	8
Support Satisfaction	19					1		3	6	6	3	7	7.32	7
Support Improvement	16				1	1	8	2	2	1	1	5	5.63	5
Company Loyalty	18	1				2		2	4	4	5	9	6.94	8
Open Source Interest	16					2	1	2	2	1	8	9	7.44	9

Category	Total	Yes	percent
Considering new ILS	19	0	0.00%
Considering new Interface	19	3	15.79%
System Installed on time?	19	18	94.74%

Average Collection size:		113788

Type	Count
Public	2
Academic	6
School	0
Consortium	1
Special	2

Size Category	Count
[1] Under 10,000	4
[2] 10,001-100,000	9
[3] 100,001-250,000	4
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2016 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6							1	1	2	2	8	7.83	8
ILS Functionality	6							1	2	3		8	7.33	8
Print Functionality	6							1	1	2	2	8	7.83	8
Electronic Functionality	5						2		2	1		5	6.40	7
Company Satisfaction	6								1	4	1	8	8.00	8
Support Satisfaction	6									5	1	8	8.17	8
Support Improvement	6						3	1		2		5	6.17	6
Company Loyalty	6								1	3	2	8	8.17	8
Open Source Interest	6	1								3	2	8	7.00	8

Category	Total	Yes	percent
Considering new ILS	6	0	0.00%
Considering new Interface	6	2	33.33%
System Installed on time?	6	5	83.33%

Average Collection size:		92333

Type	Count
Public	0
Academic	1
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	4
[3] 100,001-250,000	0
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2015 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7								3	2	2	7	7.86	8
ILS Functionality	7						1	1	2	3		8	7.00	7
Print Functionality	6								2	3	1	8	7.83	8
Electronic Functionality	7	1						2		4		8	6.29	8
Company Satisfaction	7							1	1	4	1	8	7.71	8
Support Satisfaction	7						1			4	2	8	7.86	8
Support Improvement	6						3			2	1	5	6.67	8
Company Loyalty	7					1				2	4	9	8.00	9
Open Source Interest	6									1	5	9	8.83	9

Category	Total	Yes	percent
Considering new ILS	7	0	0.00%
Considering new Interface	7	1	14.29%
System Installed on time?	7	6	85.71%

Average Collection size:		385872

Type	Count
Public	0
Academic	0
School	0
Consortium	1
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	4
[3] 100,001-250,000	1
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

5 Responses for Koha -- PTFS Europe in 2014

2013 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6				1			1	1	2	1	8	6.83	8
ILS Functionality	6			1			1			3	1	8	6.67	8
Print Functionality	6				1	1				3	1	8	6.67	8
Electronic Functionality	6		1	2			1	1	1			2	3.83	5
Company Satisfaction	6		1						1	3	1	8	6.83	8
Support Satisfaction	6			1				1	1	1	2	9	6.83	8
Support Improvement	6			1		1	1			2	1	8	6.00	8
Company Loyalty	6	1						1	1		3	9	6.67	9
Open Source Interest	5	1								1	3	9	7.00	9

Category	Total	Yes	percent
Considering new ILS	6	0	0.00%
Considering new Interface	6	2	33.33%
System Installed on time?	6	4	66.67%

Average Collection size:		315000

Type	Count
Public	0
Academic	2
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	2
[3] 100,001-250,000	0
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

1 Responses for Koha -- PTFS Europe in 2012

4 Responses for Koha -- PTFS Europe in 2011

2010 Survey Results
Product: Koha -- PTFS Europe		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7				1			1	3		2	7	6.86	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	7					1			2	1	3	9	7.57	8
Support Satisfaction	7				1				1	2	3	9	7.57	8
Support Improvement	7					1	1		2	1	2	7	7.00	7
Company Loyalty	7				1				1	1	4	9	7.71	9
Open Source Interest	7										7	9	9.00	9

Category	Total	Yes	percent
Considering new ILS	7	0	0.00%
Considering new Interface	7	3	42.86%
System Installed on time?	7	6	85.71%

Average Collection size:		187193

Type	Count
Public	0
Academic	1
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	3
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

0 Responses for Koha -- PTFS Europe in 2009

0 Responses for Koha -- PTFS Europe in 2008

0 Responses for Koha -- PTFS Europe in 2007

2021 : gen: 8.25 company 8.38 loyalty 8.75 support 8.50

2020 : gen: 8.40 company 8.50 loyalty 8.60 support 8.60

2019 : gen: 7.73 company 7.80 loyalty 7.36 support 7.53

2018 : gen: 8.21 company 8.56 loyalty 8.26 support 8.32

2017 : gen: 7.32 company 7.37 loyalty 6.94 support 7.32

2016 : gen: 7.83 company 8.00 loyalty 8.17 support 8.17

2015 : gen: 7.86 company 7.71 loyalty 8.00 support 7.86

2013 : gen: 6.83 company 6.83 loyalty 6.67 support 6.83

2010 : gen: 6.86 company 7.57 loyalty 7.71 support 7.57

Comments (survey2020)

ILS

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