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Statistical Report for Koha -- Independent

Statistics according to type and size categories

The following table presents the 2020 results according to the type and size of the library.

2020 Koha -- Independent Responses by Sector
Koha -- Independent	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	37	8.08	9	7.78	4		2		2		0		0		1		0
ILSFunctionality	38	8.00	9	7.33	4		2		2		0		0		1		0
PrintFunctionality	37	8.32	9	8.00	3		2		2		0		0		1		0
ElectronicFunctionality	35	5.97	9	5.44	4		1		2		0		0		1		0
SatisfactionCustomerSupport	35	7.37	8	6.75	3		2		2		0		0		1		0
CompanyLoyalty	34	6.38	7	5.43	4		2		2		0		0		1		0

2020 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	37						1	1	6	15	14	8	8.08	8
ILS Functionality	38						2	1	8	11	16	9	8.00	8
Print Functionality	37							2	3	13	19	9	8.32	9
Electronic Functionality	35	3	1	1	1		6	5	6	7	5	8	5.97	7
Company Satisfaction	34				1	1	1		10	8	13	9	7.74	8
Support Satisfaction	35			1	1	2	1		10	10	10	7	7.37	8
Support Improvement	0											0	0.00
Company Loyalty	34	4		1	1	1	3		8	7	9	9	6.38	7
Open Source Interest	24								1	3	12	9	9.13	9

Category	Total	Yes	percent
Considering new ILS	42	2	4.76%
Considering new Interface	42	6	14.29%
System Installed on time?	42	0	0.00%

Average Collection size:		338125

Type	Count
Public	2
Academic	23
School	1
Consortium	0
Special	5

Size Category	Count
[1] Under 10,000	3
[2] 10,001-100,000	14
[3] 100,001-250,000	4
[4] 250,001-1,000,000	5
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2019 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	53						1	2	13	14	23	9	8.06	8
ILS Functionality	53						3	5	12	12	21	9	7.81	8
Print Functionality	51			1					9	19	22	9	8.14	8
Electronic Functionality	52	3			1	4	5	8	13	10	8	7	6.44	7
Company Satisfaction	48	2	1			3	2	1	6	10	23	9	7.46	8
Support Satisfaction	47	3			1	4	2	2	3	11	21	9	7.21	8
Support Improvement	47	3				6	6	5	6	8	13	9	6.53	7
Company Loyalty	43	5		1	1	3	5	3	3	7	15	9	6.33	8
Open Source Interest	50	4				2	2			4	38	9	7.84	9

Category	Total	Yes	percent
Considering new ILS	53	0	0.00%
Considering new Interface	53	13	24.53%
System Installed on time?	53	39	73.58%

Average Collection size:		326459

Type	Count
Public	6
Academic	30
School	2
Consortium	1
Special	4

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	25
[3] 100,001-250,000	9
[4] 250,001-1,000,000	7
[5] 1,000,001-10,000,000	4
[6] over 10,000,001	0

2018 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	37					2	1	1	3	13	17	9	8.03	8
ILS Functionality	37				2		1	1	6	12	15	9	7.84	8
Print Functionality	36					1		1	4	13	17	9	8.19	8
Electronic Functionality	33	1				2	4	6	8	5	7	7	6.76	7
Company Satisfaction	32			1	1	1	1	1	4	8	15	9	7.72	8
Support Satisfaction	32		1		1	1	2	1	3	8	15	9	7.63	8
Support Improvement	30		1	1	1	2	7	3	1	6	8	9	6.47	7
Company Loyalty	31	1	1				1	1	5	6	16	9	7.71	9
Open Source Interest	31	2			1					4	24	9	8.10	9

Category	Total	Yes	percent
Considering new ILS	37	1	2.70%
Considering new Interface	37	3	8.11%
System Installed on time?	37	30	81.08%

Average Collection size:		141490

Type	Count
Public	4
Academic	13
School	2
Consortium	0
Special	5

Size Category	Count
[1] Under 10,000	3
[2] 10,001-100,000	15
[3] 100,001-250,000	4
[4] 250,001-1,000,000	8
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2017 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	61			1			3	6	14	17	20	9	7.66	8
ILS Functionality	61			1	1		2	5	15	17	20	9	7.64	8
Print Functionality	61	1		1		1	2	3	7	21	25	9	7.80	8
Electronic Functionality	58	3	2	1	1	4	8	10	11	8	10	7	6.10	7
Company Satisfaction	51			1			4	7	6	12	21	9	7.67	8
Support Satisfaction	52	2	1	1		2	4	6	5	13	18	9	7.08	8
Support Improvement	49			1		3	13	3	8	8	13	5	6.82	7
Company Loyalty	52	2		1	1	3	7	4	9	8	17	9	6.85	7
Open Source Interest	55	2			2	2			1	3	45	9	8.18	9

Category	Total	Yes	percent
Considering new ILS	62	3	4.84%
Considering new Interface	62	11	17.74%
System Installed on time?	62	39	62.90%

Average Collection size:		197946

Type	Count
Public	6
Academic	29
School	6
Consortium	0
Special	9

Size Category	Count
[1] Under 10,000	7
[2] 10,001-100,000	30
[3] 100,001-250,000	8
[4] 250,001-1,000,000	10
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2016 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	75			2		1	3	9	12	23	25	9	7.60	8
ILS Functionality	75			2			6	7	15	26	19	8	7.47	8
Print Functionality	75	1		1			3	6	12	28	24	8	7.69	8
Electronic Functionality	74	2		6	2	7	13	6	16	15	7	7	5.97	7
Company Satisfaction	69	1	1	2		4	7	9	9	17	19	9	6.96	8
Support Satisfaction	68	1	2	2	3	3	7	7	12	16	15	8	6.63	7
Support Improvement	68	1	2		2	4	15	9	8	10	17	9	6.50	7
Company Loyalty	63	4	5	3	2	2	4	4	7	13	19	9	6.24	8
Open Source Interest	66	3	1			2	2		1	7	50	9	8.06	9

Category	Total	Yes	percent
Considering new ILS	78	4	5.13%
Considering new Interface	78	15	19.23%
System Installed on time?	78	51	65.38%

Average Collection size:		253881

Type	Count
Public	11
Academic	39
School	6
Consortium	0
Special	12

Size Category	Count
[1] Under 10,000	6
[2] 10,001-100,000	42
[3] 100,001-250,000	10
[4] 250,001-1,000,000	8
[5] 1,000,001-10,000,000	4
[6] over 10,000,001	0

2015 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	44	1			2		1	1	5	11	23	9	7.89	9
ILS Functionality	45	1			1	1		1	5	17	19	9	7.89	8
Print Functionality	45		2	1			1	1	4	14	22	9	7.84	8
Electronic Functionality	44		2		1	5	4	5	14	6	7	7	6.45	7
Company Satisfaction	36		1		1		3	2	8	7	14	9	7.47	8
Support Satisfaction	35	3		1			4	2	5	11	9	8	6.80	8
Support Improvement	34	2		1	2	1	7	3	3	6	9	9	6.32	7
Company Loyalty	32	7	1	1	1	1	4	1	2	4	10	9	5.38	7
Open Source Interest	35	3	1				1			1	29	9	7.86	9

Category	Total	Yes	percent
Considering new ILS	46	3	6.52%
Considering new Interface	46	6	13.04%
System Installed on time?	46	32	69.57%

Average Collection size:		224897

Type	Count
Public	7
Academic	15
School	4
Consortium	0
Special	8

Size Category	Count
[1] Under 10,000	6
[2] 10,001-100,000	23
[3] 100,001-250,000	6
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2014 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	51					2	1	3	14	17	14	8	7.67	8
ILS Functionality	51	1				1	3	4	10	17	15	8	7.53	8
Print Functionality	46					1	2	2	6	20	15	8	7.89	8
Electronic Functionality	48	4		1		7	5	4	11	10	6	7	6.04	7
Company Satisfaction	46					2	1	3	5	16	19	9	7.93	8
Support Satisfaction	44	1			1	3	3	5	6	10	15	9	7.20	8
Support Improvement	42		1			3	11	2	4	8	13	9	6.88	8
Company Loyalty	37	2		1		2	2	2	6	9	13	9	7.11	8
Open Source Interest	44			1		1	1		2	3	36	9	8.48	9

Category	Total	Yes	percent
Considering new ILS	53	3	5.66%
Considering new Interface	53	7	13.21%
System Installed on time?	53	33	62.26%

Average Collection size:		298934

Type	Count
Public	6
Academic	24
School	6
Consortium	0
Special	8

Size Category	Count
[1] Under 10,000	3
[2] 10,001-100,000	29
[3] 100,001-250,000	6
[4] 250,001-1,000,000	5
[5] 1,000,001-10,000,000	3
[6] over 10,000,001	0

2013 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	42				1		1	1	9	14	16	9	7.93	8
ILS Functionality	42		1			1	1	2	7	16	14	8	7.74	8
Print Functionality	42				1	1	1	2	2	17	18	9	8.00	8
Electronic Functionality	38	2	2		2	1	2	7	7	8	7	8	6.32	7
Company Satisfaction	36	1				1	2	1	3	10	18	9	7.86	9
Support Satisfaction	36	1	1					4	6	5	19	9	7.72	9
Support Improvement	35	1	1			1	8	4	4	6	10	9	6.71	7
Company Loyalty	37		3	1		1	2	1	1	7	21	9	7.49	9
Open Source Interest	37	3	1		1	1		1			30	9	7.68	9

Category	Total	Yes	percent
Considering new ILS	45	2	4.44%
Considering new Interface	45	5	11.11%
System Installed on time?	45	30	66.67%

Average Collection size:		2163175

Type	Count
Public	8
Academic	19
School	6
Consortium	1
Special	6

Size Category	Count
[1] Under 10,000	8
[2] 10,001-100,000	22
[3] 100,001-250,000	3
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	1

2012 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	39		1		1			1	8	15	13	8	7.77	8
ILS Functionality	39			1	1			4	7	9	17	9	7.77	8
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	36	1	1			1	1	3	4	11	14	9	7.50	8
Support Satisfaction	34	2	1	1	1			2	6	12	9	8	6.97	8
Support Improvement	34	2				2	6	2	6	7	9	9	6.74	7
Company Loyalty	33	3	2		1	1			3	6	17	9	7.00	9
Open Source Interest	35	2							1	2	30	9	8.37	9

Category	Total	Yes	percent
Considering new ILS	40	2	5.00%
Considering new Interface	40	5	12.50%
System Installed on time?	40	26	65.00%

Average Collection size:		287179

Type	Count
Public	10
Academic	15
School	2
Consortium	0
Special	10

Size Category	Count
[1] Under 10,000	9
[2] 10,001-100,000	24
[3] 100,001-250,000	2
[4] 250,001-1,000,000	2
[5] 1,000,001-10,000,000	2
[6] over 10,000,001	0

2011 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	31						1	2	5	12	11	8	7.97	8
ILS Functionality	31	1					1	1	9	9	10	9	7.61	8
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	26	1			1		3		4	8	9	9	7.35	8
Support Satisfaction	26	3			1	1	1	1	4	9	6	8	6.62	8
Support Improvement	24	1		2		1	5		4	6	5	8	6.42	7
Company Loyalty	24	3					4		1	6	10	9	6.88	8
Open Source Interest	22					1	1		1	2	17	9	8.41	9

Category	Total	Yes	percent
Considering new ILS	31	0	0.00%
Considering new Interface	31	5	16.13%
System Installed on time?	31	20	64.52%

Average Collection size:		114492

Type	Count
Public	4
Academic	16
School	3
Consortium	0
Special	5

Size Category	Count
[1] Under 10,000	7
[2] 10,001-100,000	14
[3] 100,001-250,000	2
[4] 250,001-1,000,000	3
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2010 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	38	1						3	9	7	18	9	7.87	8
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	32	2					3	4	1	6	16	9	7.44	9
Support Satisfaction	34	2					4	4	1	7	16	9	7.38	8
Support Improvement	34	2				1	2	4	3	4	18	9	7.44	9
Company Loyalty	34	2			2		1	1	4	4	20	9	7.56	9
Open Source Interest	34		1						1	1	31	9	8.68	9

Category	Total	Yes	percent
Considering new ILS	39	1	2.56%
Considering new Interface	39	3	7.69%
System Installed on time?	39	28	71.79%

Average Collection size:		73783

Type	Count
Public	15
Academic	12
School	5
Consortium	1
Special	3

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	20
[3] 100,001-250,000	5
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2009 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	26							4	5	10	7	8	7.77	8
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	22						1	3	4	5	9	9	7.82	8
Support Satisfaction	23						2	2	4	6	9	9	7.78	8
Support Improvement	21					1	8		2	2	8	5	6.95	7
Company Loyalty	21	1					2	1	1	3	13	9	7.81	9
Open Source Interest	20							1			19	9	8.85	9

Category	Total	Yes	percent
Considering new ILS	27	1	3.70%
Considering new Interface	27	1	3.70%
System Installed on time?	27	17	62.96%

2008 Survey Results
Product: Koha -- Independent		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7								3	2	2	7	7.86	8
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	7								1	3	3	8	8.29	8
Support Satisfaction	7								3	2	2	7	7.86	8
Support Improvement	0	not applicable
Company Loyalty	7								1	2	4	9	8.43	9
Open Source Interest	7									1	6	9	8.86	9

Category	Total	Yes	percent
Considering new ILS	7	0	0.00%
Considering new Interface	7	0	0.00%
System Installed on time?	7	3	42.86%

3 Responses for Koha -- Independent in 2007

2020 : gen: 8.08 company 7.74 loyalty 6.38 support 7.37

2019 : gen: 8.06 company 7.46 loyalty 6.33 support 7.21

2018 : gen: 8.03 company 7.72 loyalty 7.71 support 7.63

2017 : gen: 7.66 company 7.67 loyalty 6.85 support 7.08

2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63

2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80

2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20

2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72

2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97

2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62

2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38

2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78

2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86

Comments (survey2020)

Almost all software we use is open source: Koha, DSpace, OJS, OCS, Drupal, simplesamlphp, etc. and we are promoting use of Open Source among Georgian libraries. (Library type: Special; collection size: very small; ils satisfaction: 8)

Our Koha installation is self-supported, so in our case the "vendor" is the Koha community, koha-US in particular. (Library type: Medical; collection size: small; ils satisfaction: 9)

Due to institutional circumstances not related to COVID-19, our library is mostly inactive. We self-installed our open-source ILS and are not working with any support vendors. We are not using the ILS to manage electronic resources. (Library type: Museum; collection size: small; ils satisfaction: 9)

We are currently running an open source ILS, Koha (Library type: Academic; collection size: very large; ils satisfaction: 7)

The question about the Academic Discovery Service ist strange. Its part of the open source solution (Library type: Government Agency; collection size: medium; ils satisfaction: 9)

The Koha community is very active, with ongoing series of video tutorials, discussion lists, and an very accessible bugfix program. It's one of the best community-supported software systems I've seen, on any topic. (Library type: Independent Research; collection size: small; ils satisfaction: 8)

We currently have a library system, but with a tiny print collection, we might be looking at a situation where we do no have an ILS at all. We have a unique collection and the return on investment (ROI) is so low - even for an open access system. (Library type: Business; collection size: very small; ils satisfaction: 8)

To clarify my response to Open source considerations. I have marked it as a 10 as I am completely happy with our current Open Source system, Koha. However, I am not interested in implementing any other open source ILS. I am a big supporter of Open Source and as Koha was developed here in the Horowhenua to meet our specific ILS needs before it went worldwide, we are not looking to change our system any time soon. (Library type: Public; collection size: medium; ils satisfaction: 9)

we have been using the open source system koha for almost 10 years and we are extremely satisfied. Implementation and ongoing operation are without external service providers, but with great support from the Koha community We ar (Library type: Special; collection size: very small; ils satisfaction: 9)

Currently we are working with Koha ILS, and we are interesting in using an open source Discovery, like Vufind. (Library type: Academic; collection size: large; ils satisfaction: 8)

The only organization we used is the Koha community. (Library type: Museum; collection size: medium; ils satisfaction: 7)

ILS

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