Statistical Report for Koha -- Independent
2022 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 24 |
| | | | | | 2 | 4 | 12 | 6 | 8 | 7.92 | 8 |
ILS Functionality | 23 |
| | | | | | 2 | 6 | 8 | 7 | 8 | 7.87 | 8 |
Print Functionality | 24 |
| | | | | | | 5 | 11 | 8 | 8 | 8.13 | 8 |
Electronic Functionality | 23 |
| | 1 | 2 | 1 | 3 | 2 | 6 | 6 | 2 | 7 | 6.39 | 7 |
Company Satisfaction | 21 |
1 | | | 1 | | | 1 | 4 | 9 | 5 | 8 | 7.33 | 8 |
Support Satisfaction | 20 |
1 | | 1 | | | | 1 | 4 | 7 | 6 | 8 | 7.30 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 20 |
| 1 | | | | | 2 | 1 | 11 | 5 | 8 | 7.65 | 8 |
Open Source Interest | 15 |
2 | | | | | | | | 1 | 6 | 9 | 8.13 | 10 |
Category | Total | Yes | percent |
Considering new ILS | 24 |
0 | 0.00% |
Considering new Interface | 24 |
3 | 12.50% |
System Installed on time? | 24 |
0 | 0.00% |
Average Collection size: |
| 260709 |
Type | Count |
Public | 0 |
Academic | 10 |
School | 1 |
Consortium | 0 |
Special | 5 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 10 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 7 |
[5] 1,000,001-10,000,000 | 1 |
[6] over 10,000,001 | 0 |
2021 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 16 |
| | | | | | 1 | 2 | 11 | 2 | 8 | 7.88 | 8 |
ILS Functionality | 16 |
| | | | | | 1 | 6 | 6 | 3 | 7 | 7.69 | 8 |
Print Functionality | 16 |
| | | | | 1 | | 2 | 6 | 7 | 9 | 8.13 | 8 |
Electronic Functionality | 15 |
| | 2 | | 1 | 3 | 2 | 4 | 3 | | 7 | 5.80 | 6 |
Company Satisfaction | 15 |
| | | | | 2 | 2 | 4 | 1 | 6 | 9 | 7.47 | 7 |
Support Satisfaction | 13 |
| | | | | 2 | 1 | 5 | 1 | 4 | 7 | 7.31 | 7 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 14 |
| | | 1 | | 2 | | 4 | 2 | 5 | 9 | 7.29 | 8 |
Open Source Interest | 8 |
1 | | | | | | | | 1 | | 0 | 8.50 | 10 |
Category | Total | Yes | percent |
Considering new ILS | 16 |
1 | 6.25% |
Considering new Interface | 16 |
1 | 6.25% |
System Installed on time? | 16 |
0 | 0.00% |
Average Collection size: |
| 615792 |
Type | Count |
Public | 1 |
Academic | 6 |
School | 0 |
Consortium | 0 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 6 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 6 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
Statistics according to type and size categories
The following table presents the 2020 results according to the type and size of the library.
2020 Koha -- Independent Responses by Sector |
Koha -- Independent | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 37 | 8.08 |
9 | 7.78 | 4 | | 2 | | 2 | | 0 | | 0 | | 1 | | 0 | |
ILSFunctionality | 38 | 8.00 |
9 | 7.33 | 4 | | 2 | | 2 | | 0 | | 0 | | 1 | | 0 | |
PrintFunctionality | 37 | 8.32 |
9 | 8.00 | 3 | | 2 | | 2 | | 0 | | 0 | | 1 | | 0 | |
ElectronicFunctionality | 35 | 5.97 |
9 | 5.44 | 4 | | 1 | | 2 | | 0 | | 0 | | 1 | | 0 | |
SatisfactionCustomerSupport | 35 | 7.37 |
8 | 6.75 | 3 | | 2 | | 2 | | 0 | | 0 | | 1 | | 0 | |
CompanyLoyalty | 34 | 6.38 |
7 | 5.43 | 4 | | 2 | | 2 | | 0 | | 0 | | 1 | | 0 | |
2020 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 37 |
| | | | | 1 | 1 | 6 | 15 | 14 | 8 | 8.08 | 8 |
ILS Functionality | 38 |
| | | | | 2 | 1 | 8 | 11 | 16 | 9 | 8.00 | 8 |
Print Functionality | 37 |
| | | | | | 2 | 3 | 13 | 19 | 9 | 8.32 | 9 |
Electronic Functionality | 35 |
3 | 1 | 1 | 1 | | 6 | 5 | 6 | 7 | 5 | 8 | 5.97 | 7 |
Company Satisfaction | 34 |
| | | 1 | 1 | 1 | | 10 | 8 | 13 | 9 | 7.74 | 8 |
Support Satisfaction | 35 |
| | 1 | 1 | 2 | 1 | | 10 | 10 | 10 | 7 | 7.37 | 8 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 34 |
4 | | 1 | 1 | 1 | 3 | | 8 | 7 | 9 | 9 | 6.38 | 7 |
Open Source Interest | 24 |
| | | | | | | 1 | 3 | 12 | 9 | 9.13 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 42 |
2 | 4.76% |
Considering new Interface | 42 |
6 | 14.29% |
System Installed on time? | 42 |
0 | 0.00% |
Average Collection size: |
| 338125 |
Type | Count |
Public | 2 |
Academic | 23 |
School | 1 |
Consortium | 0 |
Special | 5 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 14 |
[3] 100,001-250,000 | 4 |
[4] 250,001-1,000,000 | 5 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2019 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 53 |
| | | | | 1 | 2 | 13 | 14 | 23 | 9 | 8.06 | 8 |
ILS Functionality | 53 |
| | | | | 3 | 5 | 12 | 12 | 21 | 9 | 7.81 | 8 |
Print Functionality | 51 |
| | 1 | | | | | 9 | 19 | 22 | 9 | 8.14 | 8 |
Electronic Functionality | 52 |
3 | | | 1 | 4 | 5 | 8 | 13 | 10 | 8 | 7 | 6.44 | 7 |
Company Satisfaction | 48 |
2 | 1 | | | 3 | 2 | 1 | 6 | 10 | 23 | 9 | 7.46 | 8 |
Support Satisfaction | 47 |
3 | | | 1 | 4 | 2 | 2 | 3 | 11 | 21 | 9 | 7.21 | 8 |
Support Improvement | 47 |
3 | | | | 6 | 6 | 5 | 6 | 8 | 13 | 9 | 6.53 | 7 |
Company Loyalty | 43 |
5 | | 1 | 1 | 3 | 5 | 3 | 3 | 7 | 15 | 9 | 6.33 | 8 |
Open Source Interest | 50 |
4 | | | | 2 | 2 | | | 4 | 38 | 9 | 7.84 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 53 |
0 | 0.00% |
Considering new Interface | 53 |
13 | 24.53% |
System Installed on time? | 53 |
39 | 73.58% |
Average Collection size: |
| 326459 |
Type | Count |
Public | 6 |
Academic | 30 |
School | 2 |
Consortium | 1 |
Special | 4 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 25 |
[3] 100,001-250,000 | 9 |
[4] 250,001-1,000,000 | 7 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 0 |
2018 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 37 |
| | | | 2 | 1 | 1 | 3 | 13 | 17 | 9 | 8.03 | 8 |
ILS Functionality | 37 |
| | | 2 | | 1 | 1 | 6 | 12 | 15 | 9 | 7.84 | 8 |
Print Functionality | 36 |
| | | | 1 | | 1 | 4 | 13 | 17 | 9 | 8.19 | 8 |
Electronic Functionality | 33 |
1 | | | | 2 | 4 | 6 | 8 | 5 | 7 | 7 | 6.76 | 7 |
Company Satisfaction | 32 |
| | 1 | 1 | 1 | 1 | 1 | 4 | 8 | 15 | 9 | 7.72 | 8 |
Support Satisfaction | 32 |
| 1 | | 1 | 1 | 2 | 1 | 3 | 8 | 15 | 9 | 7.63 | 8 |
Support Improvement | 30 |
| 1 | 1 | 1 | 2 | 7 | 3 | 1 | 6 | 8 | 9 | 6.47 | 7 |
Company Loyalty | 31 |
1 | 1 | | | | 1 | 1 | 5 | 6 | 16 | 9 | 7.71 | 9 |
Open Source Interest | 31 |
2 | | | 1 | | | | | 4 | 24 | 9 | 8.10 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 37 |
1 | 2.70% |
Considering new Interface | 37 |
3 | 8.11% |
System Installed on time? | 37 |
30 | 81.08% |
Average Collection size: |
| 141490 |
Type | Count |
Public | 4 |
Academic | 13 |
School | 2 |
Consortium | 0 |
Special | 5 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 15 |
[3] 100,001-250,000 | 4 |
[4] 250,001-1,000,000 | 8 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2017 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 61 |
| | 1 | | | 3 | 6 | 14 | 17 | 20 | 9 | 7.66 | 8 |
ILS Functionality | 61 |
| | 1 | 1 | | 2 | 5 | 15 | 17 | 20 | 9 | 7.64 | 8 |
Print Functionality | 61 |
1 | | 1 | | 1 | 2 | 3 | 7 | 21 | 25 | 9 | 7.80 | 8 |
Electronic Functionality | 58 |
3 | 2 | 1 | 1 | 4 | 8 | 10 | 11 | 8 | 10 | 7 | 6.10 | 7 |
Company Satisfaction | 51 |
| | 1 | | | 4 | 7 | 6 | 12 | 21 | 9 | 7.67 | 8 |
Support Satisfaction | 52 |
2 | 1 | 1 | | 2 | 4 | 6 | 5 | 13 | 18 | 9 | 7.08 | 8 |
Support Improvement | 49 |
| | 1 | | 3 | 13 | 3 | 8 | 8 | 13 | 5 | 6.82 | 7 |
Company Loyalty | 52 |
2 | | 1 | 1 | 3 | 7 | 4 | 9 | 8 | 17 | 9 | 6.85 | 7 |
Open Source Interest | 55 |
2 | | | 2 | 2 | | | 1 | 3 | 45 | 9 | 8.18 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 62 |
3 | 4.84% |
Considering new Interface | 62 |
11 | 17.74% |
System Installed on time? | 62 |
39 | 62.90% |
Average Collection size: |
| 197946 |
Type | Count |
Public | 6 |
Academic | 29 |
School | 6 |
Consortium | 0 |
Special | 9 |
Size Category | Count |
[1] Under 10,000 | 7 |
[2] 10,001-100,000 | 30 |
[3] 100,001-250,000 | 8 |
[4] 250,001-1,000,000 | 10 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2016 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 75 |
| | 2 | | 1 | 3 | 9 | 12 | 23 | 25 | 9 | 7.60 | 8 |
ILS Functionality | 75 |
| | 2 | | | 6 | 7 | 15 | 26 | 19 | 8 | 7.47 | 8 |
Print Functionality | 75 |
1 | | 1 | | | 3 | 6 | 12 | 28 | 24 | 8 | 7.69 | 8 |
Electronic Functionality | 74 |
2 | | 6 | 2 | 7 | 13 | 6 | 16 | 15 | 7 | 7 | 5.97 | 7 |
Company Satisfaction | 69 |
1 | 1 | 2 | | 4 | 7 | 9 | 9 | 17 | 19 | 9 | 6.96 | 8 |
Support Satisfaction | 68 |
1 | 2 | 2 | 3 | 3 | 7 | 7 | 12 | 16 | 15 | 8 | 6.63 | 7 |
Support Improvement | 68 |
1 | 2 | | 2 | 4 | 15 | 9 | 8 | 10 | 17 | 9 | 6.50 | 7 |
Company Loyalty | 63 |
4 | 5 | 3 | 2 | 2 | 4 | 4 | 7 | 13 | 19 | 9 | 6.24 | 8 |
Open Source Interest | 66 |
3 | 1 | | | 2 | 2 | | 1 | 7 | 50 | 9 | 8.06 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 78 |
4 | 5.13% |
Considering new Interface | 78 |
15 | 19.23% |
System Installed on time? | 78 |
51 | 65.38% |
Average Collection size: |
| 253881 |
Type | Count |
Public | 11 |
Academic | 39 |
School | 6 |
Consortium | 0 |
Special | 12 |
Size Category | Count |
[1] Under 10,000 | 6 |
[2] 10,001-100,000 | 42 |
[3] 100,001-250,000 | 10 |
[4] 250,001-1,000,000 | 8 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 0 |
2015 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 44 |
1 | | | 2 | | 1 | 1 | 5 | 11 | 23 | 9 | 7.89 | 9 |
ILS Functionality | 45 |
1 | | | 1 | 1 | | 1 | 5 | 17 | 19 | 9 | 7.89 | 8 |
Print Functionality | 45 |
| 2 | 1 | | | 1 | 1 | 4 | 14 | 22 | 9 | 7.84 | 8 |
Electronic Functionality | 44 |
| 2 | | 1 | 5 | 4 | 5 | 14 | 6 | 7 | 7 | 6.45 | 7 |
Company Satisfaction | 36 |
| 1 | | 1 | | 3 | 2 | 8 | 7 | 14 | 9 | 7.47 | 8 |
Support Satisfaction | 35 |
3 | | 1 | | | 4 | 2 | 5 | 11 | 9 | 8 | 6.80 | 8 |
Support Improvement | 34 |
2 | | 1 | 2 | 1 | 7 | 3 | 3 | 6 | 9 | 9 | 6.32 | 7 |
Company Loyalty | 32 |
7 | 1 | 1 | 1 | 1 | 4 | 1 | 2 | 4 | 10 | 9 | 5.38 | 7 |
Open Source Interest | 35 |
3 | 1 | | | | 1 | | | 1 | 29 | 9 | 7.86 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 46 |
3 | 6.52% |
Considering new Interface | 46 |
6 | 13.04% |
System Installed on time? | 46 |
32 | 69.57% |
Average Collection size: |
| 224897 |
Type | Count |
Public | 7 |
Academic | 15 |
School | 4 |
Consortium | 0 |
Special | 8 |
Size Category | Count |
[1] Under 10,000 | 6 |
[2] 10,001-100,000 | 23 |
[3] 100,001-250,000 | 6 |
[4] 250,001-1,000,000 | 1 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2014 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 51 |
| | | | 2 | 1 | 3 | 14 | 17 | 14 | 8 | 7.67 | 8 |
ILS Functionality | 51 |
1 | | | | 1 | 3 | 4 | 10 | 17 | 15 | 8 | 7.53 | 8 |
Print Functionality | 46 |
| | | | 1 | 2 | 2 | 6 | 20 | 15 | 8 | 7.89 | 8 |
Electronic Functionality | 48 |
4 | | 1 | | 7 | 5 | 4 | 11 | 10 | 6 | 7 | 6.04 | 7 |
Company Satisfaction | 46 |
| | | | 2 | 1 | 3 | 5 | 16 | 19 | 9 | 7.93 | 8 |
Support Satisfaction | 44 |
1 | | | 1 | 3 | 3 | 5 | 6 | 10 | 15 | 9 | 7.20 | 8 |
Support Improvement | 42 |
| 1 | | | 3 | 11 | 2 | 4 | 8 | 13 | 9 | 6.88 | 8 |
Company Loyalty | 37 |
2 | | 1 | | 2 | 2 | 2 | 6 | 9 | 13 | 9 | 7.11 | 8 |
Open Source Interest | 44 |
| | 1 | | 1 | 1 | | 2 | 3 | 36 | 9 | 8.48 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 53 |
3 | 5.66% |
Considering new Interface | 53 |
7 | 13.21% |
System Installed on time? | 53 |
33 | 62.26% |
Average Collection size: |
| 298934 |
Type | Count |
Public | 6 |
Academic | 24 |
School | 6 |
Consortium | 0 |
Special | 8 |
Size Category | Count |
[1] Under 10,000 | 3 |
[2] 10,001-100,000 | 29 |
[3] 100,001-250,000 | 6 |
[4] 250,001-1,000,000 | 5 |
[5] 1,000,001-10,000,000 | 3 |
[6] over 10,000,001 | 0 |
2013 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 42 |
| | | 1 | | 1 | 1 | 9 | 14 | 16 | 9 | 7.93 | 8 |
ILS Functionality | 42 |
| 1 | | | 1 | 1 | 2 | 7 | 16 | 14 | 8 | 7.74 | 8 |
Print Functionality | 42 |
| | | 1 | 1 | 1 | 2 | 2 | 17 | 18 | 9 | 8.00 | 8 |
Electronic Functionality | 38 |
2 | 2 | | 2 | 1 | 2 | 7 | 7 | 8 | 7 | 8 | 6.32 | 7 |
Company Satisfaction | 36 |
1 | | | | 1 | 2 | 1 | 3 | 10 | 18 | 9 | 7.86 | 9 |
Support Satisfaction | 36 |
1 | 1 | | | | | 4 | 6 | 5 | 19 | 9 | 7.72 | 9 |
Support Improvement | 35 |
1 | 1 | | | 1 | 8 | 4 | 4 | 6 | 10 | 9 | 6.71 | 7 |
Company Loyalty | 37 |
| 3 | 1 | | 1 | 2 | 1 | 1 | 7 | 21 | 9 | 7.49 | 9 |
Open Source Interest | 37 |
3 | 1 | | 1 | 1 | | 1 | | | 30 | 9 | 7.68 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 45 |
2 | 4.44% |
Considering new Interface | 45 |
5 | 11.11% |
System Installed on time? | 45 |
30 | 66.67% |
Average Collection size: |
| 2163175 |
Type | Count |
Public | 8 |
Academic | 19 |
School | 6 |
Consortium | 1 |
Special | 6 |
Size Category | Count |
[1] Under 10,000 | 8 |
[2] 10,001-100,000 | 22 |
[3] 100,001-250,000 | 3 |
[4] 250,001-1,000,000 | 1 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 1 |
2012 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 39 |
| 1 | | 1 | | | 1 | 8 | 15 | 13 | 8 | 7.77 | 8 |
ILS Functionality | 39 |
| | 1 | 1 | | | 4 | 7 | 9 | 17 | 9 | 7.77 | 8 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 36 |
1 | 1 | | | 1 | 1 | 3 | 4 | 11 | 14 | 9 | 7.50 | 8 |
Support Satisfaction | 34 |
2 | 1 | 1 | 1 | | | 2 | 6 | 12 | 9 | 8 | 6.97 | 8 |
Support Improvement | 34 |
2 | | | | 2 | 6 | 2 | 6 | 7 | 9 | 9 | 6.74 | 7 |
Company Loyalty | 33 |
3 | 2 | | 1 | 1 | | | 3 | 6 | 17 | 9 | 7.00 | 9 |
Open Source Interest | 35 |
2 | | | | | | | 1 | 2 | 30 | 9 | 8.37 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 40 |
2 | 5.00% |
Considering new Interface | 40 |
5 | 12.50% |
System Installed on time? | 40 |
26 | 65.00% |
Average Collection size: |
| 287179 |
Type | Count |
Public | 10 |
Academic | 15 |
School | 2 |
Consortium | 0 |
Special | 10 |
Size Category | Count |
[1] Under 10,000 | 9 |
[2] 10,001-100,000 | 24 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2011 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 31 |
| | | | | 1 | 2 | 5 | 12 | 11 | 8 | 7.97 | 8 |
ILS Functionality | 31 |
1 | | | | | 1 | 1 | 9 | 9 | 10 | 9 | 7.61 | 8 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 26 |
1 | | | 1 | | 3 | | 4 | 8 | 9 | 9 | 7.35 | 8 |
Support Satisfaction | 26 |
3 | | | 1 | 1 | 1 | 1 | 4 | 9 | 6 | 8 | 6.62 | 8 |
Support Improvement | 24 |
1 | | 2 | | 1 | 5 | | 4 | 6 | 5 | 8 | 6.42 | 7 |
Company Loyalty | 24 |
3 | | | | | 4 | | 1 | 6 | 10 | 9 | 6.88 | 8 |
Open Source Interest | 22 |
| | | | 1 | 1 | | 1 | 2 | 17 | 9 | 8.41 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 31 |
0 | 0.00% |
Considering new Interface | 31 |
5 | 16.13% |
System Installed on time? | 31 |
20 | 64.52% |
Average Collection size: |
| 114492 |
Type | Count |
Public | 4 |
Academic | 16 |
School | 3 |
Consortium | 0 |
Special | 5 |
Size Category | Count |
[1] Under 10,000 | 7 |
[2] 10,001-100,000 | 14 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2010 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 38 |
1 | | | | | | 3 | 9 | 7 | 18 | 9 | 7.87 | 8 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 32 |
2 | | | | | 3 | 4 | 1 | 6 | 16 | 9 | 7.44 | 9 |
Support Satisfaction | 34 |
2 | | | | | 4 | 4 | 1 | 7 | 16 | 9 | 7.38 | 8 |
Support Improvement | 34 |
2 | | | | 1 | 2 | 4 | 3 | 4 | 18 | 9 | 7.44 | 9 |
Company Loyalty | 34 |
2 | | | 2 | | 1 | 1 | 4 | 4 | 20 | 9 | 7.56 | 9 |
Open Source Interest | 34 |
| 1 | | | | | | 1 | 1 | 31 | 9 | 8.68 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 39 |
1 | 2.56% |
Considering new Interface | 39 |
3 | 7.69% |
System Installed on time? | 39 |
28 | 71.79% |
Average Collection size: |
| 73783 |
Type | Count |
Public | 15 |
Academic | 12 |
School | 5 |
Consortium | 1 |
Special | 3 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 20 |
[3] 100,001-250,000 | 5 |
[4] 250,001-1,000,000 | 1 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2009 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 26 |
| | | | | | 4 | 5 | 10 | 7 | 8 | 7.77 | 8 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 22 |
| | | | | 1 | 3 | 4 | 5 | 9 | 9 | 7.82 | 8 |
Support Satisfaction | 23 |
| | | | | 2 | 2 | 4 | 6 | 9 | 9 | 7.78 | 8 |
Support Improvement | 21 |
| | | | 1 | 8 | | 2 | 2 | 8 | 5 | 6.95 | 7 |
Company Loyalty | 21 |
1 | | | | | 2 | 1 | 1 | 3 | 13 | 9 | 7.81 | 9 |
Open Source Interest | 20 |
| | | | | | 1 | | | 19 | 9 | 8.85 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 27 |
1 | 3.70% |
Considering new Interface | 27 |
1 | 3.70% |
System Installed on time? | 27 |
17 | 62.96% |
2008 Survey Results |
Product: Koha -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | | | | | 3 | 2 | 2 | 7 | 7.86 | 8 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 7 |
| | | | | | | 1 | 3 | 3 | 8 | 8.29 | 8 |
Support Satisfaction | 7 |
| | | | | | | 3 | 2 | 2 | 7 | 7.86 | 8 |
Support Improvement | 0 |
not applicable |
Company Loyalty | 7 |
| | | | | | | 1 | 2 | 4 | 9 | 8.43 | 9 |
Open Source Interest | 7 |
| | | | | | | | 1 | 6 | 9 | 8.86 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 7 |
0 | 0.00% |
Considering new Interface | 7 |
0 | 0.00% |
System Installed on time? | 7 |
3 | 42.86% |
3 Responses for Koha -- Independent in 2007 |
2022 : gen: 7.92 company 7.33 loyalty 7.65 support 7.30
2021 : gen: 7.88 company 7.47 loyalty 7.29 support 7.31
2020 : gen: 8.08 company 7.74 loyalty 6.38 support 7.37
2019 : gen: 8.06 company 7.46 loyalty 6.33 support 7.21
2018 : gen: 8.03 company 7.72 loyalty 7.71 support 7.63
2017 : gen: 7.66 company 7.67 loyalty 6.85 support 7.08
2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63
2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80
2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20
2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72
2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97
2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62
2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38
2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78
2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86
Comments (survey2020)
Almost all software we use is open source: Koha, DSpace, OJS, OCS, Drupal, simplesamlphp, etc. and we are promoting use of Open Source among Georgian libraries.
(Library type: Special; collection size: very small; ils satisfaction: 8)
Our Koha installation is self-supported, so in our case the "vendor" is the Koha community, koha-US in particular.
(Library type: Medical; collection size: small; ils satisfaction: 9)
Due to institutional circumstances not related to COVID-19, our library is mostly inactive. We self-installed our open-source ILS and are not working with any support vendors. We are not using the ILS to manage electronic resources.
(Library type: Museum; collection size: small; ils satisfaction: 9)
We are currently running an open source ILS, Koha
(Library type: Academic; collection size: very large; ils satisfaction: 7)
The question about the Academic Discovery Service ist strange. Its part of the open source solution
(Library type: Government Agency; collection size: medium; ils satisfaction: 9)
The Koha community is very active, with ongoing series of video tutorials, discussion lists, and an very accessible bugfix program. It's one of the best community-supported software systems I've seen, on any topic.
(Library type: Independent Research; collection size: small; ils satisfaction: 8)
We currently have a library system, but with a tiny print collection, we might be looking at a situation where we do no have an ILS at all. We have a unique collection and the return on investment (ROI) is so low - even for an open access system.
(Library type: Business; collection size: very small; ils satisfaction: 8)
To clarify my response to Open source considerations. I have marked it as a 10 as I am completely happy with our current Open Source system, Koha. However, I am not interested in implementing any other open source ILS. I am a big supporter of Open Source and as Koha was developed here in the Horowhenua to meet our specific ILS needs before it went worldwide, we are not looking to change our system any time soon.
(Library type: Public; collection size: medium; ils satisfaction: 9)
we have been using the open source system koha for almost 10 years and we are extremely satisfied. Implementation and ongoing operation are without external service providers, but with great support from the Koha community
We ar
(Library type: Special; collection size: very small; ils satisfaction: 9)
Currently we are working with Koha ILS, and we are interesting in using an open source Discovery, like Vufind.
(Library type: Academic; collection size: large; ils satisfaction: 8)
The only organization we used is the Koha community.
(Library type: Museum; collection size: medium; ils satisfaction: 7)