Statistical Report for Evergreen -- Independent
2022 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 23 |
| | | | | 1 | | 3 | 10 | 9 | 8 | 8.13 | 8 |
ILS Functionality | 23 |
| | | | | | 1 | 5 | 10 | 7 | 8 | 8.00 | 8 |
Print Functionality | 23 |
| | | | | 2 | | 4 | 5 | 12 | 9 | 8.09 | 9 |
Electronic Functionality | 22 |
2 | | 1 | | 1 | 2 | 5 | 3 | 5 | 3 | 6 | 6.09 | 7 |
Company Satisfaction | 21 |
| | | | | | 1 | 3 | 5 | 12 | 9 | 8.33 | 9 |
Support Satisfaction | 22 |
| | | | | | 1 | 1 | 8 | 12 | 9 | 8.41 | 9 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 22 |
1 | | | | | 1 | 1 | 2 | 5 | 12 | 9 | 7.86 | 9 |
Open Source Interest | 19 |
3 | 2 | | | | 1 | 1 | 1 | | 4 | 9 | 6.63 | 10 |
Category | Total | Yes | percent |
Considering new ILS | 24 |
0 | 0.00% |
Considering new Interface | 24 |
0 | 0.00% |
System Installed on time? | 24 |
0 | 0.00% |
Average Collection size: |
| 1016839 |
Type | Count |
Public | 19 |
Academic | 0 |
School | 0 |
Consortium | 4 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 14 |
[3] 100,001-250,000 | 4 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 1 |
2021 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 22 |
| | | | | 1 | | 2 | 12 | 7 | 8 | 8.09 | 8 |
ILS Functionality | 22 |
| | | | 1 | | | 3 | 10 | 8 | 8 | 8.05 | 8 |
Print Functionality | 22 |
| | | | | | 1 | 2 | 12 | 7 | 8 | 8.14 | 8 |
Electronic Functionality | 22 |
| | | | 3 | 3 | 6 | 3 | 4 | 3 | 6 | 6.50 | 6 |
Company Satisfaction | 20 |
| | | | 1 | 1 | 1 | | 7 | 10 | 9 | 8.05 | 9 |
Support Satisfaction | 20 |
| | | | 1 | | 1 | 2 | 5 | 11 | 9 | 8.15 | 9 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 18 |
| | | 1 | | 1 | | 1 | 6 | 9 | 9 | 8.00 | 9 |
Open Source Interest | 13 |
2 | | | | 1 | | | 1 | 2 | | 0 | 7.46 | 10 |
Category | Total | Yes | percent |
Considering new ILS | 23 |
1 | 4.35% |
Considering new Interface | 23 |
0 | 0.00% |
System Installed on time? | 23 |
0 | 0.00% |
Average Collection size: |
| 3647466 |
Type | Count |
Public | 17 |
Academic | 0 |
School | 0 |
Consortium | 4 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 10 |
[3] 100,001-250,000 | 4 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 3 |
Statistics according to type and size categories
The following table presents the 2020 results according to the type and size of the library.
2020 Evergreen -- Independent Responses by Sector |
Evergreen -- Independent | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 39 | 8.13 |
1 | | 0 | | 1 | | 28 | 8.11 | 3 | | 0 | | 0 | | 4 | |
ILSFunctionality | 38 | 8.05 |
1 | | 0 | | 1 | | 27 | 8.11 | 3 | | 0 | | 0 | | 4 | |
PrintFunctionality | 39 | 8.41 |
1 | | 0 | | 1 | | 28 | 8.39 | 3 | | 0 | | 0 | | 4 | |
ElectronicFunctionality | 39 | 6.90 |
1 | | 0 | | 1 | | 28 | 6.86 | 3 | | 0 | | 0 | | 4 | |
SatisfactionCustomerSupport | 34 | 8.24 |
1 | | 0 | | 1 | | 24 | 8.25 | 3 | | 0 | | 0 | | 3 | |
CompanyLoyalty | 37 | 7.41 |
1 | | 0 | | 1 | | 28 | 7.11 | 3 | | 0 | | 0 | | 3 | |
2020 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 39 |
| | | | | | 3 | 7 | 11 | 18 | 9 | 8.13 | 8 |
ILS Functionality | 38 |
| | | | | | 2 | 10 | 10 | 16 | 9 | 8.05 | 8 |
Print Functionality | 39 |
| | | | | | 1 | 6 | 8 | 24 | 9 | 8.41 | 9 |
Electronic Functionality | 39 |
1 | | | 3 | 1 | 2 | 5 | 10 | 7 | 10 | 7 | 6.90 | 7 |
Company Satisfaction | 37 |
| | | | | | 1 | 7 | 7 | 22 | 9 | 8.35 | 9 |
Support Satisfaction | 34 |
| | | | | | 1 | 8 | 7 | 18 | 9 | 8.24 | 9 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 37 |
4 | | | | | | 1 | 9 | 2 | 21 | 9 | 7.41 | 9 |
Open Source Interest | 30 |
10 | | 1 | 1 | | 1 | | | 3 | 9 | 0 | 5.50 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 40 |
1 | 2.50% |
Considering new Interface | 40 |
0 | 0.00% |
System Installed on time? | 40 |
0 | 0.00% |
Average Collection size: |
| 1028690 |
Type | Count |
Public | 32 |
Academic | 3 |
School | 0 |
Consortium | 4 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 19 |
[3] 100,001-250,000 | 12 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 4 |
[6] over 10,000,001 | 1 |
2019 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 57 |
| | | 1 | 1 | 1 | 2 | 7 | 25 | 20 | 8 | 7.95 | 8 |
ILS Functionality | 56 |
| | | 2 | 1 | 1 | 2 | 9 | 24 | 17 | 8 | 7.77 | 8 |
Print Functionality | 56 |
| | | 1 | 3 | 1 | 1 | 9 | 19 | 22 | 9 | 7.84 | 8 |
Electronic Functionality | 55 |
1 | 1 | 3 | | 3 | 4 | 4 | 13 | 16 | 10 | 8 | 6.76 | 7 |
Company Satisfaction | 55 |
| | | | 2 | | 4 | 6 | 16 | 27 | 9 | 8.09 | 8 |
Support Satisfaction | 55 |
| | | | 1 | 1 | 2 | 9 | 11 | 31 | 9 | 8.20 | 9 |
Support Improvement | 52 |
| | | | | 9 | 7 | 7 | 9 | 20 | 9 | 7.46 | 8 |
Company Loyalty | 51 |
1 | | | | 3 | 2 | 2 | 3 | 10 | 30 | 9 | 7.94 | 9 |
Open Source Interest | 48 |
3 | 1 | | | 8 | 2 | | | 3 | 31 | 9 | 7.21 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 57 |
1 | 1.75% |
Considering new Interface | 57 |
1 | 1.75% |
System Installed on time? | 57 |
49 | 85.96% |
Average Collection size: |
| 802452 |
Type | Count |
Public | 47 |
Academic | 4 |
School | 0 |
Consortium | 6 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 25 |
[3] 100,001-250,000 | 12 |
[4] 250,001-1,000,000 | 8 |
[5] 1,000,001-10,000,000 | 5 |
[6] over 10,000,001 | 1 |
2018 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 34 |
| | 1 | 1 | 2 | 2 | | 7 | 14 | 7 | 8 | 7.26 | 8 |
ILS Functionality | 34 |
| | 1 | 1 | 2 | 2 | 1 | 8 | 12 | 7 | 8 | 7.18 | 8 |
Print Functionality | 34 |
1 | | | 2 | 1 | 2 | 1 | 4 | 11 | 12 | 9 | 7.35 | 8 |
Electronic Functionality | 34 |
4 | | | 3 | 2 | 3 | 2 | 6 | 9 | 5 | 8 | 5.97 | 7 |
Company Satisfaction | 33 |
| | 1 | 1 | | 4 | 1 | 3 | 6 | 17 | 9 | 7.67 | 9 |
Support Satisfaction | 32 |
| | 1 | 1 | | 2 | 1 | 1 | 10 | 16 | 9 | 7.88 | 9 |
Support Improvement | 31 |
| 2 | | | | 8 | | 2 | 6 | 13 | 9 | 7.13 | 8 |
Company Loyalty | 30 |
2 | | | | 1 | 1 | 2 | 3 | 2 | 19 | 9 | 7.63 | 9 |
Open Source Interest | 24 |
2 | 1 | | | 1 | 3 | 2 | | 1 | 14 | 9 | 6.92 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 34 |
1 | 2.94% |
Considering new Interface | 34 |
2 | 5.88% |
System Installed on time? | 34 |
29 | 85.29% |
Average Collection size: |
| 550386 |
Type | Count |
Public | 22 |
Academic | 1 |
School | 0 |
Consortium | 3 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 19 |
[3] 100,001-250,000 | 9 |
[4] 250,001-1,000,000 | 4 |
[5] 1,000,001-10,000,000 | 1 |
[6] over 10,000,001 | 1 |
2017 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 35 |
| | | | 1 | 2 | 1 | 12 | 7 | 12 | 7 | 7.66 | 8 |
ILS Functionality | 35 |
| | | | 1 | 2 | 2 | 13 | 9 | 8 | 7 | 7.46 | 7 |
Print Functionality | 35 |
| | | | 1 | 2 | 3 | 5 | 11 | 13 | 9 | 7.77 | 8 |
Electronic Functionality | 34 |
| | 1 | 1 | 2 | 4 | 5 | 10 | 8 | 3 | 7 | 6.59 | 7 |
Company Satisfaction | 32 |
| | | | | 3 | 1 | 5 | 5 | 18 | 9 | 8.06 | 9 |
Support Satisfaction | 33 |
| | | | 2 | 2 | 1 | 2 | 8 | 18 | 9 | 8.00 | 9 |
Support Improvement | 33 |
| | | | | 11 | 2 | 2 | 5 | 13 | 9 | 7.21 | 8 |
Company Loyalty | 30 |
1 | | | 1 | | 4 | 1 | 1 | 5 | 17 | 9 | 7.63 | 9 |
Open Source Interest | 30 |
4 | 2 | | 2 | 2 | 1 | | 1 | 1 | 17 | 9 | 6.30 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 35 |
0 | 0.00% |
Considering new Interface | 35 |
1 | 2.86% |
System Installed on time? | 35 |
31 | 88.57% |
Average Collection size: |
| 1153895 |
Type | Count |
Public | 25 |
Academic | 2 |
School | 1 |
Consortium | 6 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 2 |
[2] 10,001-100,000 | 21 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 4 |
[5] 1,000,001-10,000,000 | 5 |
[6] over 10,000,001 | 1 |
2016 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 33 |
| 1 | | 1 | 1 | | 3 | 3 | 16 | 8 | 8 | 7.48 | 8 |
ILS Functionality | 33 |
| | | | 2 | | 4 | 8 | 10 | 9 | 8 | 7.55 | 8 |
Print Functionality | 33 |
| | | | 2 | | 2 | 9 | 8 | 12 | 9 | 7.73 | 8 |
Electronic Functionality | 32 |
| 1 | 2 | 1 | 2 | 3 | 3 | 8 | 7 | 5 | 7 | 6.44 | 7 |
Company Satisfaction | 32 |
1 | 1 | | | 1 | 1 | 1 | 4 | 7 | 16 | 9 | 7.63 | 9 |
Support Satisfaction | 33 |
2 | | | 1 | | 1 | 2 | 1 | 6 | 20 | 9 | 7.73 | 9 |
Support Improvement | 31 |
2 | | | | | 4 | | 4 | 9 | 12 | 9 | 7.35 | 8 |
Company Loyalty | 29 |
5 | | | 1 | | | 2 | 2 | 6 | 13 | 9 | 6.69 | 8 |
Open Source Interest | 30 |
9 | 1 | | 1 | 1 | | 1 | | 2 | 15 | 9 | 5.50 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 33 |
3 | 9.09% |
Considering new Interface | 33 |
0 | 0.00% |
System Installed on time? | 33 |
33 | 100.00% |
Average Collection size: |
| 660913 |
Type | Count |
Public | 27 |
Academic | 3 |
School | 0 |
Consortium | 3 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 22 |
[3] 100,001-250,000 | 5 |
[4] 250,001-1,000,000 | 1 |
[5] 1,000,001-10,000,000 | 3 |
[6] over 10,000,001 | 0 |
2015 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 21 |
| 1 | | 2 | | 1 | 3 | 8 | 4 | 2 | 7 | 6.48 | 7 |
ILS Functionality | 20 |
| | 1 | 2 | | 1 | 3 | 6 | 4 | 3 | 7 | 6.60 | 7 |
Print Functionality | 21 |
| | | | 1 | 2 | 4 | 6 | 4 | 4 | 7 | 7.05 | 7 |
Electronic Functionality | 21 |
1 | | 2 | 2 | 3 | 2 | 1 | 6 | 3 | 1 | 7 | 5.38 | 6 |
Company Satisfaction | 19 |
1 | 1 | 1 | 2 | | 1 | 2 | 4 | 4 | 3 | 7 | 5.95 | 7 |
Support Satisfaction | 19 |
3 | | | 1 | | 1 | 2 | 3 | 4 | 5 | 9 | 6.21 | 7 |
Support Improvement | 19 |
3 | | | | 3 | 5 | | 1 | 4 | 3 | 5 | 5.42 | 5 |
Company Loyalty | 17 |
2 | | | 1 | 1 | 1 | 1 | 3 | 2 | 6 | 9 | 6.41 | 7 |
Open Source Interest | 18 |
1 | 2 | 3 | | 1 | | | | | 11 | 9 | 6.17 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 23 |
4 | 17.39% |
Considering new Interface | 23 |
1 | 4.35% |
System Installed on time? | 23 |
16 | 69.57% |
Average Collection size: |
| 439795 |
Type | Count |
Public | 16 |
Academic | 4 |
School | 0 |
Consortium | 1 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 0 |
[2] 10,001-100,000 | 11 |
[3] 100,001-250,000 | 6 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 2 |
[6] over 10,000,001 | 0 |
2014 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | 1 | | | 3 | 1 | 2 | | 6 | 6.29 | 6 |
ILS Functionality | 7 |
| | 1 | 1 | | 1 | | 2 | 2 | | 7 | 5.71 | 7 |
Print Functionality | 7 |
| | | | 1 | 1 | 1 | 1 | 3 | | 8 | 6.57 | 7 |
Electronic Functionality | 7 |
| | | 1 | 1 | 1 | 1 | 2 | 1 | | 7 | 5.71 | 6 |
Company Satisfaction | 7 |
| | | | | 2 | 1 | | 2 | 2 | 5 | 7.14 | 8 |
Support Satisfaction | 7 |
| | | | | 1 | 2 | | 3 | 1 | 8 | 7.14 | 8 |
Support Improvement | 7 |
| | | | 1 | 1 | 1 | 2 | 1 | 1 | 7 | 6.57 | 7 |
Company Loyalty | 7 |
| | 1 | | | 2 | 1 | | 1 | 2 | 5 | 6.29 | 6 |
Open Source Interest | 6 |
1 | | 1 | | | | | | | 4 | 9 | 6.33 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 8 |
0 | 0.00% |
Considering new Interface | 8 |
1 | 12.50% |
System Installed on time? | 8 |
6 | 75.00% |
Average Collection size: |
| 311268 |
Type | Count |
Public | 5 |
Academic | 1 |
School | 0 |
Consortium | 2 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 2 |
[3] 100,001-250,000 | 2 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2013 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 10 |
| | 1 | | | | 1 | 4 | 4 | | 7 | 6.80 | 7 |
ILS Functionality | 10 |
| | 1 | | | | | 6 | 3 | | 7 | 6.80 | 7 |
Print Functionality | 10 |
| | | 1 | | | 1 | 3 | 4 | 1 | 8 | 7.10 | 8 |
Electronic Functionality | 10 |
| | 1 | 1 | | 3 | | 4 | 1 | | 7 | 5.60 | 7 |
Company Satisfaction | 10 |
| | 1 | | | | 1 | 2 | 3 | 3 | 8 | 7.30 | 8 |
Support Satisfaction | 9 |
| 1 | | | | 1 | | 2 | 3 | 2 | 8 | 6.89 | 8 |
Support Improvement | 9 |
1 | | | | | 1 | 1 | 2 | 3 | 1 | 8 | 6.44 | 7 |
Company Loyalty | 9 |
1 | | | | | 1 | | 1 | 4 | 2 | 8 | 6.89 | 8 |
Open Source Interest | 7 |
1 | | | | | | | | | 6 | 9 | 7.71 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 10 |
0 | 0.00% |
Considering new Interface | 10 |
0 | 0.00% |
System Installed on time? | 10 |
9 | 90.00% |
Average Collection size: |
| 217372 |
Type | Count |
Public | 8 |
Academic | 1 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 3 |
[4] 250,001-1,000,000 | 3 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2012 Survey Results |
Product: Evergreen -- Independent |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | | | | | 3 | 3 | 1 | 7 | 7.71 | 8 |
ILS Functionality | 7 |
| | | | | | 1 | 3 | 3 | | 7 | 7.29 | 7 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 5 |
| | | | | | | 1 | 2 | 2 | 8 | 8.20 | 8 |
Support Satisfaction | 5 |
| | | | | | | 2 | 1 | 2 | 7 | 8.00 | 8 |
Support Improvement | 5 |
| | | | | 1 | | | 4 | | 8 | 7.40 | 8 |
Company Loyalty | 5 |
| | | | | | | | 3 | 2 | 8 | 8.40 | 8 |
Open Source Interest | 4 |
| | | | | | | | | 4 | 9 | 9.00 | 9 |
Category | Total | Yes | percent |
Considering new ILS | 8 |
0 | 0.00% |
Considering new Interface | 8 |
1 | 12.50% |
System Installed on time? | 8 |
5 | 62.50% |
Average Collection size: |
| 827637 |
Type | Count |
Public | 4 |
Academic | 1 |
School | 0 |
Consortium | 2 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 2 |
[5] 1,000,001-10,000,000 | 1 |
[6] over 10,000,001 | 0 |
5 Responses for Evergreen -- Independent in 2011 |
0 Responses for Evergreen -- Independent in 2010 |
0 Responses for Evergreen -- Independent in 2009 |
0 Responses for Evergreen -- Independent in 2008 |
0 Responses for Evergreen -- Independent in 2007 |
2022 : gen: 8.13 company 8.33 loyalty 7.86 support 8.41
2021 : gen: 8.09 company 8.05 loyalty 8.00 support 8.15
2020 : gen: 8.13 company 8.35 loyalty 7.41 support 8.24
2019 : gen: 7.95 company 8.09 loyalty 7.94 support 8.20
2018 : gen: 7.26 company 7.67 loyalty 7.63 support 7.88
2017 : gen: 7.66 company 8.06 loyalty 7.63 support 8.00
2016 : gen: 7.48 company 7.63 loyalty 6.69 support 7.73
2015 : gen: 6.48 company 5.95 loyalty 6.41 support 6.21
2014 : gen: 6.29 company 7.14 loyalty 6.29 support 7.14
2013 : gen: 6.80 company 7.30 loyalty 6.89 support 6.89
2012 : gen: 7.71 company 8.20 loyalty 8.40 support 8.00
Comments (survey2020)
The Evergreen community is excellent and very supportive, with a twice-yearly release cycle that makes it easy to anticipate and prepare for changes. They are suffering from technical deficit in the form of a UI reliance on both the obsolete Dojo JavaScript framework and the soon to be end-of-life AngularJS framework. It requires a lot of effort to build new features and keep existing features up to date with current technology standards.
(Library type: Academic; collection size: very small; ils satisfaction: 8)
We already use an open source ILS.
(Library type: Public; collection size: small; ils satisfaction: 8)
Did not fill out Academic Discovery service section since we are a public library system
(Library type: Public; collection size: large; ils satisfaction: 9)
Our current ILS is open source so that's why a 10 was chosen.
(Library type: Public; collection size: small; ils satisfaction: 8)
We are using the Evergreen open source ILS and are very satisfied with it. Much of our satisfaction with the system owes to the excellent management of our product by our automation consortium, the North of Boston Library Exchange (NOBLE) and the various other networks and consortia with whom they work cooperatively on enhancements and improvements. Not having to rely on a vendor's mostly one-size-fits-all is a tremendous advantage the open source model has over the vendor model.
(Library type: Public; collection size: medium; ils satisfaction: 9)
We had an outside analysis done of all of the ILSes on the market and found that Evergreen was still the only really feasible ILS for a consortium of our size and complexity.
(Library type: Consortium; collection size: very large; ils satisfaction: 9)
I marked as [...] , Inc., our consortium, as "vendor" as they host Evergreen as our ILS. Perhaps you mean Evergreen as the vendor?
(Library type: Public; collection size: medium; ils satisfaction: 8)
[...]
(Library type: State; collection size: very small; ils satisfaction: 9)
Evergreen Indiana is an open-source ILS.
(Library type: Public; collection size: medium; ils satisfaction: 8)