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Average responses by Category (2010 - 2020)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '500001') (2020)

Year Polaris Symphony Horizon Sierra
20108.08 5.00 5.26 --
20117.74 6.25 6.32 --
20127.48 6.81 6.27 --
20137.82 6.76 7.11 6.00
20147.76 7.30 6.42 3.58
20156.96 7.53 6.81 3.73
20167.52 7.63 6.94 3.77
20177.09 7.67 7.20 4.39
20186.77 7.41 7.41 3.79
20196.65 7.65 7.47 4.25
20207.67 7.66 7.50 5.65

Threshold: 12. Number of required responses for product to be included in the analysis.

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