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Average responses by Category (2010 - 2020)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2020)

Year Apollo Evergreen -- Independent Koha (BW) Atriuum Evergreen -- Equinox Software Library.Solution VERSO Symphony Polaris Sierra
20108.76 -- -- -- -- 7.06 8.09 5.48 8.04 --
20118.60 -- 8.25 -- 6.85 7.07 8.55 7.00 7.70 --
20128.77 -- 8.13 7.71 6.71 7.35 8.05 6.43 7.80 --
20138.90 -- 7.83 7.98 7.11 7.48 7.26 6.87 7.53 5.00
20148.55 -- 7.88 8.30 7.58 7.39 -- 6.85 7.35 4.90
20158.83 -- 7.76 8.05 7.58 8.00 7.41 6.70 6.63 4.83
20168.63 7.67 8.34 7.86 6.50 7.41 7.61 6.87 6.73 5.42
20178.63 7.92 8.05 8.26 7.93 7.00 7.18 6.86 6.92 5.53
20188.63 -- 8.18 7.81 -- 7.38 7.67 6.38 6.78 5.55
20198.63 8.20 8.37 8.53 6.73 7.13 -- 7.12 7.21 5.64
20208.55 8.29 8.28 8.16 7.68 7.67 7.33 7.32 6.72 6.32

Threshold: 12. Number of required responses for product to be included in the analysis.

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