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Average responses by Category (2010 - 2020)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '1') (CollectionSize < '30000') (2020)

Year Apollo Atriuum Evergreen -- Equinox Software Koha (BW) VERSO Symphony Polaris Destiny Sierra
20108.73 7.17 -- -- 7.82 5.95 -- 6.62 --
20118.71 8.00 7.33 8.00 8.00 6.19 7.42 7.00 --
20128.76 8.15 7.09 8.29 7.64 7.22 7.21 7.92 --
20138.65 8.33 7.80 7.95 6.81 7.60 7.16 6.94 --
20148.67 8.20 7.00 7.90 7.23 7.58 7.22 6.00 --
20158.74 8.21 8.56 7.84 7.55 7.24 7.58 7.52 6.38
20168.41 8.13 7.38 7.79 7.88 7.79 7.24 7.24 5.47
20178.64 8.21 7.90 7.48 7.90 7.42 7.17 7.10 5.92
20188.58 8.39 -- 7.65 7.87 7.39 7.51 6.50 6.65
20198.64 8.41 -- 8.23 7.31 7.31 7.29 7.17 5.83
20208.52 8.45 8.29 8.15 7.73 7.52 7.48 7.33 6.32

Threshold: 12. Number of required responses for product to be included in the analysis.

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