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Statistical Report for Surpass

1 Responses for Surpass in 2021

2 Responses for Surpass in 2020

Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 Surpass Responses by Sector
SurpassallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS3 00010010
ILSFunctionality3 00010010
PrintFunctionality3 00010010
ElectronicFunctionality3 00010010
SatisfactionCustomerSupport3 00010010
CompanyLoyalty3 00010010


3 Responses for Surpass in 2019

1 Responses for Surpass in 2018

3 Responses for Surpass in 2017

4 Responses for Surpass in 2016

5 Responses for Surpass in 2015

2 Responses for Surpass in 2014

2 Responses for Surpass in 2013

4 Responses for Surpass in 2012

2 Responses for Surpass in 2011

3 Responses for Surpass in 2010

0 Responses for Surpass in 2009

1 Responses for Surpass in 2008

4 Responses for Surpass in 2007

Comments (survey2019)

ILS