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Statistical Report for OCLC Wise


2021 Survey Results
Product: OCLC Wise Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 1 3 1 1 76.867
ILS Functionality7 1 1 1 3 1 86.868
Print Functionality7 1 3 1 2 77.147
Electronic Functionality7 1 1 1 2 1 1 75.437
Company Satisfaction7 1 1 1 2 2 87.298
Support Satisfaction7 1 2 1 3 97.578
Support Improvement0 00.00
Company Loyalty7 1 1 2 2 1 76.437
Open Source Interest5 1 1 1 1 1 14.805

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 00.00%

Average Collection size: 955853

TypeCount
Public6
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0001
[3] 100,001-250,0000
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010


1 Responses for OCLC Wise in 2020

Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 OCLC Wise Responses by Sector
OCLC WiseallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS1 00001000
ILSFunctionality1 00001000
PrintFunctionality1 00001000
ElectronicFunctionality1 00001000
SatisfactionCustomerSupport1 00001000
CompanyLoyalty1 00001000


1 Responses for OCLC Wise in 2019

0 Responses for OCLC Wise in 2018

0 Responses for OCLC Wise in 2017

0 Responses for OCLC Wise in 2016

0 Responses for OCLC Wise in 2015

0 Responses for OCLC Wise in 2014

0 Responses for OCLC Wise in 2013

0 Responses for OCLC Wise in 2012

0 Responses for OCLC Wise in 2011

0 Responses for OCLC Wise in 2010

0 Responses for OCLC Wise in 2009

0 Responses for OCLC Wise in 2008

0 Responses for OCLC Wise in 2007

2021 : gen: 6.86 company 7.29 loyalty 6.43 support 7.57

Comments (survey2019)

I think our ILS serves our needs and our customer's needs well. (Library type: Public; collection size: large; ils satisfaction: 9)

ILS