Statistical Report for OCLC Wise
| 2021 Survey Results |
| Product: OCLC Wise |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | | 1 | | 1 | 3 | 1 | 1 | 7 | 6.86 | 7 |
|---|
| ILS Functionality | 7 |
| | | 1 | | 1 | | 1 | 3 | 1 | 8 | 6.86 | 8 |
|---|
| Print Functionality | 7 |
| | | 1 | | | | 3 | 1 | 2 | 7 | 7.14 | 7 |
|---|
| Electronic Functionality | 7 |
1 | | 1 | | | 1 | | 2 | 1 | 1 | 7 | 5.43 | 7 |
|---|
| Company Satisfaction | 7 |
| | | | 1 | | 1 | 1 | 2 | 2 | 8 | 7.29 | 8 |
|---|
| Support Satisfaction | 7 |
| | | | 1 | | | 2 | 1 | 3 | 9 | 7.57 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 7 |
| | 1 | | 1 | | | 2 | 2 | 1 | 7 | 6.43 | 7 |
|---|
| Open Source Interest | 5 |
| 1 | | 1 | | 1 | 1 | | | 1 | 1 | 4.80 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
0 | 0.00% |
|---|
| Considering new Interface | 7 |
0 | 0.00% |
|---|
| System Installed on time? | 7 |
0 | 0.00% |
|---|
| Average Collection size: |
| 955853 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 0 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 1 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 1 Responses for OCLC Wise in 2020 |
Statistics according to type and size categories
The following table presents the 2019 results according to the type and size of the library.
| 2019 OCLC Wise Responses by Sector |
|---|
| OCLC Wise | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 1 | |
0 | | 0 | | 0 | | 0 | | 1 | | 0 | | 0 | | 0 | |
|---|
| ILSFunctionality | 1 | |
0 | | 0 | | 0 | | 0 | | 1 | | 0 | | 0 | | 0 | |
|---|
| PrintFunctionality | 1 | |
0 | | 0 | | 0 | | 0 | | 1 | | 0 | | 0 | | 0 | |
|---|
| ElectronicFunctionality | 1 | |
0 | | 0 | | 0 | | 0 | | 1 | | 0 | | 0 | | 0 | |
|---|
| SatisfactionCustomerSupport | 1 | |
0 | | 0 | | 0 | | 0 | | 1 | | 0 | | 0 | | 0 | |
|---|
| CompanyLoyalty | 1 | |
0 | | 0 | | 0 | | 0 | | 1 | | 0 | | 0 | | 0 | |
|---|
| 1 Responses for OCLC Wise in 2019 |
| 0 Responses for OCLC Wise in 2018 |
| 0 Responses for OCLC Wise in 2017 |
| 0 Responses for OCLC Wise in 2016 |
| 0 Responses for OCLC Wise in 2015 |
| 0 Responses for OCLC Wise in 2014 |
| 0 Responses for OCLC Wise in 2013 |
| 0 Responses for OCLC Wise in 2012 |
| 0 Responses for OCLC Wise in 2011 |
| 0 Responses for OCLC Wise in 2010 |
| 0 Responses for OCLC Wise in 2009 |
| 0 Responses for OCLC Wise in 2008 |
| 0 Responses for OCLC Wise in 2007 |
2021 : gen: 6.86 company 7.29 loyalty 6.43 support 7.57
Comments (survey2019)
I think our ILS serves our needs and our customer's needs well.
(Library type: Public; collection size: large; ils satisfaction: 9)