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Statistical Report for None

1 Responses for None in 2021

4 Responses for None in 2020

Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 None Responses by Sector
None	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	2		0		0		0		1		0		0		1		0
ILSFunctionality	2		0		0		0		1		0		0		1		0
PrintFunctionality	2		0		0		0		1		0		0		1		0
ElectronicFunctionality	2		0		0		0		1		0		0		1		0
SatisfactionCustomerSupport	2		0		0		0		1		0		0		1		0
CompanyLoyalty	2		0		0		0		1		0		0		1		0

4 Responses for None in 2019

4 Responses for None in 2018

2017 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	3								2		1	7	7.67	7
ILS Functionality	3								1		2	9	8.33	9
Print Functionality	3					1				1	1	4	7.00	8
Electronic Functionality	3	1					1			1		0	4.33	5
Company Satisfaction	3						1				2	9	7.67	9
Support Satisfaction	3						2				1	5	6.33	5
Support Improvement	2						1				1	5	7.00	9
Company Loyalty	2						1				1	5	7.00	9
Open Source Interest	4	2	1								1	0	2.50	1

Category	Total	Yes	percent
Considering new ILS	11	1	9.09%
Considering new Interface	11	1	9.09%
System Installed on time?	11	0	0.00%

Average Collection size:		10284

Type	Count
Public	7
Academic	0
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	4
[2] 10,001-100,000	4
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2016 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	12	3		1	1	1	1	1			4	9	4.67	5
ILS Functionality	11	4				1	1	1			4	0	4.64	5
Print Functionality	11	4				1	2			1	3	0	4.45	5
Electronic Functionality	11	5				1	2				3	0	3.73	4
Company Satisfaction	11	4				1	1			1	4	0	4.82	5
Support Satisfaction	10	4					1				5	9	5.00	9
Support Improvement	9	3				1	2			1	2	0	4.44	5
Company Loyalty	10	3				1	2		1		3	0	4.80	5
Open Source Interest	17	11	2				1		1		2	0	1.88	0

Category	Total	Yes	percent
Considering new ILS	28	2	7.14%
Considering new Interface	28	1	3.57%
System Installed on time?	28	4	14.29%

Average Collection size:		6592

Type	Count
Public	21
Academic	2
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	20
[2] 10,001-100,000	4
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2015 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6	2				2		1	1			0	3.50	4
ILS Functionality	6	3		1		1			1			0	2.17	2
Print Functionality	6	2		1		1				2		0	3.67	4
Electronic Functionality	6	2				1				2	1	0	4.83	8
Company Satisfaction	6	2				1	1	1			1	0	4.00	5
Support Satisfaction	6	2				1	1	1			1	0	4.00	5
Support Improvement	6	2				1	1		1		1	0	4.17	5
Company Loyalty	6	2				2	1				1	0	3.67	4
Open Source Interest	7	4				1					2	0	3.14	0

Category	Total	Yes	percent
Considering new ILS	21	3	14.29%
Considering new Interface	21	2	9.52%
System Installed on time?	21	4	19.05%

Average Collection size:		8660

Type	Count
Public	19
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	14
[2] 10,001-100,000	6
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2014 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	8	2				1				2	3	9	5.88	8
ILS Functionality	7	2		1					1	2	1	0	4.86	7
Print Functionality	7	2			1					3	1	8	5.14	8
Electronic Functionality	7	2	1							2	2	0	5.00	8
Company Satisfaction	7	2				1			1	1	2	0	5.29	7
Support Satisfaction	6	2		1					1	1	1	0	4.33	7
Support Improvement	7	2					1		3	1		7	4.86	7
Company Loyalty	6		1							3	2	8	7.17	8
Open Source Interest	9	2		3		1	2				1	2	3.22	2

Category	Total	Yes	percent
Considering new ILS	14	1	7.14%
Considering new Interface	14	0	0.00%
System Installed on time?	14	3	21.43%

Average Collection size:		2367847

Type	Count
Public	13
Academic	1
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	8
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	1

2013 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	3	2						1				0	2.00	0
ILS Functionality	2	1						1				0	3.00	6
Print Functionality	2	1						1				0	3.00	6
Electronic Functionality	2	1			1							0	1.50	3
Company Satisfaction	1					1						4	4.00	4
Support Satisfaction	1					1						4	4.00	4
Support Improvement	1										1	9	9.00	9
Company Loyalty	1	1										0	0.00	0
Open Source Interest	2	2										0	0.00	0

Category	Total	Yes	percent
Considering new ILS	14	0	0.00%
Considering new Interface	14	0	0.00%
System Installed on time?	14	1	7.14%

Average Collection size:		8621

Type	Count
Public	14
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	10
[2] 10,001-100,000	4
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2012 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	4	2					1				1	0	3.50	5
ILS Functionality	4	2					1				1	0	3.50	5
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	4	2					1				1	0	3.50	5
Support Satisfaction	4	2					1				1	0	3.50	5
Support Improvement	3	1					1				1	0	4.67	5
Company Loyalty	3	1					1				1	0	4.67	5
Open Source Interest	3	2									1	0	3.00	0

Category	Total	Yes	percent
Considering new ILS	14	0	0.00%
Considering new Interface	14	0	0.00%
System Installed on time?	14	2	14.29%

Average Collection size:		9995

Type	Count
Public	12
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	9
[2] 10,001-100,000	5
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2011 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	8	4			1		1			1	1	0	3.13	3
ILS Functionality	8	4			1		1			1	1	0	3.13	3
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	8	4					2			1	1	0	3.38	5
Support Satisfaction	8	4					2			1	1	0	3.38	5
Support Improvement	8	3					4				1	5	3.63	5
Company Loyalty	8	4			1		1	2				0	2.50	3
Open Source Interest	12	7							1	2	2	0	3.42	0

Category	Total	Yes	percent
Considering new ILS	21	3	14.29%
Considering new Interface	21	0	0.00%
System Installed on time?	21	2	9.52%

Average Collection size:		12024

Type	Count
Public	20
Academic	0
School	0
Consortium	1
Special	0

Size Category	Count
[1] Under 10,000	9
[2] 10,001-100,000	10
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2010 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	5			1			1	1	1	1		2	5.60	6
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	5	1					1	1		1	1	0	5.60	6
Support Satisfaction	5	1					2				2	5	5.60	5
Support Improvement	5					1	1	1			2	9	6.60	6
Company Loyalty	5	1					1			1	2	9	6.20	8
Open Source Interest	10	1						1		2	6	9	7.60	9

Category	Total	Yes	percent
Considering new ILS	14	2	14.29%
Considering new Interface	14	0	0.00%
System Installed on time?	14	4	28.57%

Average Collection size:		9566

Type	Count
Public	9
Academic	1
School	0
Consortium	1
Special	1

Size Category	Count
[1] Under 10,000	8
[2] 10,001-100,000	4
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2009 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	8	1	2				2	1	1	1		1	4.13	5
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	7	2					2	1	1	1		0	4.43	5
Support Satisfaction	6	2			1				2		1	0	4.33	7
Support Improvement	6	2				1	1		1		1	0	4.17	5
Company Loyalty	6	2			1		1		2			0	3.67	5
Open Source Interest	11	4					1		1		5	9	5.18	7

Category	Total	Yes	percent
Considering new ILS	24	5	20.83%
Considering new Interface	24	1	4.17%
System Installed on time?	24	4	16.67%

2008 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7	4						2			1	0	3.00	0
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	7	4							1	2		0	3.29	0
Support Satisfaction	7	4					1	1	1			0	2.57	0
Support Improvement	0	not applicable
Company Loyalty	7	4						1	2			0	2.86	0
Open Source Interest	8	3			1		1	1			2	0	4.00	5

Category	Total	Yes	percent
Considering new ILS	11	5	45.45%
Considering new Interface	11	0	0.00%
System Installed on time?	11	5	45.45%

2007 Survey Results
Product: None		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	1	1										0	0.00	0
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	1	1										0	0.00	0
Support Satisfaction	1	1										0	0.00	0
Support Improvement	0	not applicable
Company Loyalty	1	1										0	0.00	0
Open Source Interest	1	1										0	0.00	0

Category	Total	Yes	percent
Considering new ILS	8	1	12.50%
Considering new Interface	8	0	0.00%
System Installed on time?	8	0	0.00%

2017 : gen: 7.67 company 7.67 loyalty 7.00 support 6.33

2016 : gen: 4.67 company 4.82 loyalty 4.80 support 5.00

2015 : gen: 3.50 company 4.00 loyalty 3.67 support 4.00

2014 : gen: 5.88 company 5.29 loyalty 7.17 support 4.33

2013 : gen: 2.00 company 4.00 loyalty 0.00 support 4.00

2012 : gen: 3.50 company 3.50 loyalty 4.67 support 3.50

2011 : gen: 3.13 company 3.38 loyalty 2.50 support 3.38

2010 : gen: 5.60 company 5.60 loyalty 6.20 support 5.60

2009 : gen: 4.13 company 4.43 loyalty 3.67 support 4.33

2008 : gen: 3.00 company 3.29 loyalty 2.86 support 2.57

2007 : gen: 0.00 company 0.00 loyalty 0.00 support 0.00

Comments (survey2019)

We do not have a ILS system. (Library type: Public; collection size: very small; ils satisfaction: 0)

The past system the we had was Follett. The county server suffered major failure due to the Ryuck virus in the end of October. We are in hopes that something affordable will be found and put into place by the end of April. Otherwise it has not been easy to check in and out materials or access data for patrons. (Library type: School; collection size: very small; ils satisfaction: 0)

[...] (Library type: School; collection size: very small)

ILS

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