Statistical Report for Mandarin Oasis
| 2 Responses for Mandarin Oasis in 2021 |
| 4 Responses for Mandarin Oasis in 2020 |
Statistics according to type and size categories
The following table presents the 2019 results according to the type and size of the library.
| 2019 Mandarin Oasis Responses by Sector |
|---|
| Mandarin Oasis | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 6 | 5.83 |
3 | | 0 | | 0 | | 2 | | 0 | | 0 | | 1 | | 0 | |
|---|
| ILSFunctionality | 6 | 5.67 |
3 | | 0 | | 0 | | 2 | | 0 | | 0 | | 1 | | 0 | |
|---|
| PrintFunctionality | 6 | 6.50 |
3 | | 0 | | 0 | | 2 | | 0 | | 0 | | 1 | | 0 | |
|---|
| ElectronicFunctionality | 6 | 3.50 |
3 | | 0 | | 0 | | 2 | | 0 | | 0 | | 1 | | 0 | |
|---|
| SatisfactionCustomerSupport | 5 | 7.80 |
3 | | 0 | | 0 | | 1 | | 0 | | 0 | | 1 | | 0 | |
|---|
| CompanyLoyalty | 6 | 5.33 |
3 | | 0 | | 0 | | 2 | | 0 | | 0 | | 1 | | 0 | |
|---|
| 2019 Survey Results |
| Product: Mandarin Oasis |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 6 |
| | 1 | | 1 | | | 3 | 1 | | 7 | 5.83 | 7 |
|---|
| ILS Functionality | 6 |
| 1 | | | 1 | | | 3 | 1 | | 7 | 5.67 | 7 |
|---|
| Print Functionality | 6 |
| | 1 | | | | 1 | 2 | 1 | 1 | 7 | 6.50 | 7 |
|---|
| Electronic Functionality | 6 |
1 | 1 | | 1 | | 2 | | 1 | | | 5 | 3.50 | 5 |
|---|
| Company Satisfaction | 6 |
| | | | | | 3 | 1 | 2 | | 6 | 6.83 | 7 |
|---|
| Support Satisfaction | 5 |
| | | | | | | 2 | 2 | 1 | 7 | 7.80 | 8 |
|---|
| Support Improvement | 6 |
| | | | 1 | 4 | | | 1 | | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 6 |
1 | | 1 | | | 1 | | | 2 | 1 | 8 | 5.33 | 8 |
|---|
| Open Source Interest | 6 |
1 | | | | | | | 1 | 2 | 2 | 8 | 6.83 | 8 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 6 |
3 | 50.00% |
|---|
| Considering new Interface | 6 |
0 | 0.00% |
|---|
| System Installed on time? | 6 |
5 | 83.33% |
|---|
| Average Collection size: |
| 41340 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 3 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 5 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2 Responses for Mandarin Oasis in 2018 |
| 2017 Survey Results |
| Product: Mandarin Oasis |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | 2 | | 1 | 1 | 1 | 1 | 1 | 3 | 5.86 | 6 |
|---|
| ILS Functionality | 5 |
| | | 1 | | | | 1 | 2 | 1 | 8 | 7.00 | 8 |
|---|
| Print Functionality | 7 |
| 1 | | | 1 | | 1 | 1 | 1 | 2 | 9 | 6.29 | 7 |
|---|
| Electronic Functionality | 7 |
| 2 | 1 | | 1 | 1 | 1 | | | 1 | 1 | 4.00 | 4 |
|---|
| Company Satisfaction | 7 |
| 2 | 1 | | | | 2 | | 1 | 1 | 1 | 4.71 | 6 |
|---|
| Support Satisfaction | 7 |
2 | 1 | | | | | | 2 | 1 | 1 | 0 | 4.57 | 7 |
|---|
| Support Improvement | 6 |
2 | | | | 1 | 1 | 1 | | 1 | | 0 | 3.83 | 5 |
|---|
| Company Loyalty | 7 |
1 | 2 | 1 | | | | | 1 | 1 | 1 | 1 | 4.00 | 2 |
|---|
| Open Source Interest | 7 |
2 | 1 | | | 1 | | 1 | 1 | | 1 | 0 | 3.86 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
5 | 71.43% |
|---|
| Considering new Interface | 7 |
2 | 28.57% |
|---|
| System Installed on time? | 7 |
6 | 85.71% |
|---|
| Average Collection size: |
| 19146 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 2 |
|---|
| School | 3 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 5 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Mandarin Oasis |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 10 |
| | | | 1 | 1 | 1 | 1 | 3 | 3 | 8 | 7.30 | 8 |
|---|
| ILS Functionality | 10 |
| | | | 1 | | 1 | 2 | 2 | 4 | 9 | 7.60 | 8 |
|---|
| Print Functionality | 9 |
| | | | | 1 | | 2 | 1 | 5 | 9 | 8.00 | 9 |
|---|
| Electronic Functionality | 10 |
| | | 1 | 2 | 1 | 2 | 1 | 2 | 1 | 4 | 6.00 | 6 |
|---|
| Company Satisfaction | 10 |
| | | | | 1 | 2 | | 3 | 4 | 9 | 7.70 | 8 |
|---|
| Support Satisfaction | 10 |
| | | | | 1 | 1 | 2 | 1 | 5 | 9 | 7.80 | 9 |
|---|
| Support Improvement | 9 |
| | | | 1 | 2 | 1 | 2 | 1 | 2 | 5 | 6.67 | 7 |
|---|
| Company Loyalty | 9 |
| | | | 1 | 3 | | 1 | 2 | 2 | 5 | 6.67 | 7 |
|---|
| Open Source Interest | 10 |
1 | 1 | 1 | 1 | | 2 | | 2 | 2 | | 5 | 4.60 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
6 | 60.00% |
|---|
| Considering new Interface | 10 |
1 | 10.00% |
|---|
| System Installed on time? | 10 |
10 | 100.00% |
|---|
| Average Collection size: |
| 26543 |
|---|
| Type | Count |
|---|
| Public | 3 |
|---|
| Academic | 3 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 9 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Mandarin Oasis |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 9 |
| | | | | | 1 | 2 | 3 | 3 | 8 | 7.89 | 8 |
|---|
| ILS Functionality | 9 |
| | | | | | 1 | 1 | 5 | 2 | 8 | 7.89 | 8 |
|---|
| Print Functionality | 9 |
| | | | | | 1 | | 2 | 6 | 9 | 8.44 | 9 |
|---|
| Electronic Functionality | 9 |
1 | | | | 1 | | 1 | | 4 | 2 | 8 | 6.67 | 8 |
|---|
| Company Satisfaction | 9 |
| | | | 1 | | | | 4 | 4 | 8 | 8.00 | 8 |
|---|
| Support Satisfaction | 9 |
| | | | 1 | | | | 3 | 5 | 9 | 8.11 | 9 |
|---|
| Support Improvement | 9 |
| | | 1 | | | 1 | | 4 | 3 | 8 | 7.56 | 8 |
|---|
| Company Loyalty | 9 |
| | | | | | | 1 | 3 | 5 | 9 | 8.44 | 9 |
|---|
| Open Source Interest | 9 |
2 | | 1 | | 2 | 1 | 1 | | 1 | 1 | 0 | 4.22 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
0 | 0.00% |
|---|
| Considering new Interface | 10 |
0 | 0.00% |
|---|
| System Installed on time? | 10 |
9 | 90.00% |
|---|
| Average Collection size: |
| 23930 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 3 |
|---|
| School | 4 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 9 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Mandarin Oasis |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 9 |
| | | | | 1 | 1 | 3 | 1 | 3 | 7 | 7.44 | 7 |
|---|
| ILS Functionality | 9 |
| | | | | | | 5 | 2 | 2 | 7 | 7.67 | 7 |
|---|
| Print Functionality | 9 |
1 | | | | | | | 2 | 3 | 3 | 8 | 7.22 | 8 |
|---|
| Electronic Functionality | 8 |
1 | | | | | 1 | 2 | 1 | 2 | 1 | 6 | 6.13 | 7 |
|---|
| Company Satisfaction | 9 |
| | | | | 1 | 1 | | 3 | 4 | 9 | 7.89 | 8 |
|---|
| Support Satisfaction | 9 |
| | | | | 1 | | 1 | 2 | 5 | 9 | 8.11 | 9 |
|---|
| Support Improvement | 7 |
| | | | | 1 | | 1 | 1 | 4 | 9 | 8.00 | 9 |
|---|
| Company Loyalty | 9 |
1 | | | | | 2 | | 1 | 2 | 3 | 9 | 6.67 | 8 |
|---|
| Open Source Interest | 8 |
2 | 2 | | | 1 | 1 | 1 | 1 | | | 0 | 3.00 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 9 |
0 | 0.00% |
|---|
| Considering new Interface | 9 |
0 | 0.00% |
|---|
| System Installed on time? | 9 |
9 | 100.00% |
|---|
| Average Collection size: |
| 32177 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 4 |
|---|
| School | 2 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 8 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 5 Responses for Mandarin Oasis in 2013 |
| 4 Responses for Mandarin Oasis in 2012 |
| 1 Responses for Mandarin Oasis in 2011 |
| 0 Responses for Mandarin Oasis in 2010 |
| 0 Responses for Mandarin Oasis in 2009 |
| 0 Responses for Mandarin Oasis in 2008 |
| 0 Responses for Mandarin Oasis in 2007 |
2019 : gen: 5.83 company 6.83 loyalty 5.33 support 7.80
2017 : gen: 5.86 company 4.71 loyalty 4.00 support 4.57
2016 : gen: 7.30 company 7.70 loyalty 6.67 support 7.80
2015 : gen: 7.89 company 8.00 loyalty 8.44 support 8.11
2014 : gen: 7.44 company 7.89 loyalty 6.67 support 8.11
Comments (survey2019)