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Statistical Report for Koha -- Interleaf Technology

1 Responses for Koha -- Interleaf Technology in 2021


2020 Survey Results
Product: Koha -- Interleaf Technology Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction9 1 1 7 86.788
ILS Functionality9 1 1 1 6 86.788
Print Functionality9 1 1 6 1 87.678
Electronic Functionality9 1 3 5 86.788
Company Satisfaction4 1 1 1 1 36.758
Support Satisfaction9 1 1 5 2 87.678
Support Improvement0 00.00
Company Loyalty9 1 6 2 87.338
Open Source Interest8 2 5 1 33.003

CategoryTotalYespercent
Considering new ILS9 111.11%
Considering new Interface9 00.00%
System Installed on time?9 00.00%

Average Collection size: 33376667

TypeCount
Public0
Academic3
School0
Consortium0
Special5

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0011


Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 Koha -- Interleaf Technology Responses by Sector
Koha -- Interleaf TechnologyallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS82.88 73.000000000
ILSFunctionality83.63 73.860000000
PrintFunctionality85.00 75.140000000
ElectronicFunctionality83.25 73.140000000
SatisfactionCustomerSupport84.25 73.710000000
CompanyLoyalty83.63 73.000000000



2019 Survey Results
Product: Koha -- Interleaf Technology Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction8 1 1 3 2 1 22.882
ILS Functionality8 1 2 2 1 2 23.633
Print Functionality8 1 3 2 1 1 45.005
Electronic Functionality8 1 2 1 3 1 43.254
Company Satisfaction8 1 1 1 1 1 1 2 84.255
Support Satisfaction8 2 1 1 1 1 2 14.254
Support Improvement7 1 1 1 1 1 1 1 03.714
Company Loyalty8 3 1 1 1 2 03.634
Open Source Interest8 2 1 1 3 1 43.004

CategoryTotalYespercent
Considering new ILS8 337.50%
Considering new Interface8 112.50%
System Installed on time?8 337.50%

Average Collection size: 99000

TypeCount
Public0
Academic8
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0005
[3] 100,001-250,0002
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2018 Survey Results
Product: Koha -- Interleaf Technology Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction11 1 1 2 1 1 3 1 1 74.736
ILS Functionality11 1 2 2 1 1 3 1 74.554
Print Functionality11 1 2 2 4 1 1 75.917
Electronic Functionality10 1 1 3 1 1 3 23.704
Company Satisfaction11 1 1 1 2 3 1 1 1 65.096
Support Satisfaction11 1 2 2 1 2 2 1 35.005
Support Improvement11 1 1 4 2 1 1 1 44.554
Company Loyalty11 4 1 3 2 1 04.186
Open Source Interest10 4 1 1 1 3 04.506

CategoryTotalYespercent
Considering new ILS11 327.27%
Considering new Interface11 218.18%
System Installed on time?11 1090.91%

Average Collection size: 67849

TypeCount
Public0
Academic8
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0007
[3] 100,001-250,0001
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


5 Responses for Koha -- Interleaf Technology in 2017

3 Responses for Koha -- Interleaf Technology in 2016

4 Responses for Koha -- Interleaf Technology in 2015

4 Responses for Koha -- Interleaf Technology in 2014

2 Responses for Koha -- Interleaf Technology in 2013

0 Responses for Koha -- Interleaf Technology in 2012

0 Responses for Koha -- Interleaf Technology in 2011

0 Responses for Koha -- Interleaf Technology in 2010

0 Responses for Koha -- Interleaf Technology in 2009

0 Responses for Koha -- Interleaf Technology in 2008

0 Responses for Koha -- Interleaf Technology in 2007

2020 : gen: 6.78 company 6.75 loyalty 7.33 support 7.67

2019 : gen: 2.88 company 4.25 loyalty 3.63 support 4.25

2018 : gen: 4.73 company 5.09 loyalty 4.18 support 5.00

Comments (survey2019)

KOHA is an open source system hosted by our vendor. We would hesitate to get an open source system again. The look and feel of KOHA can give an impression of a lack of central design. Attempting to get changes implemented involves the KOHA community and appears to be a more complicated process than getting a change on to the list of a commercial vendor. The community who develop KOHA are naturally tech oriented and library staff who are not tech specialists can find it difficult to interface and communicate with them. The reporting function requires a working knowledge of SQL and generating reports is not straightforward. (Library type: Academic; collection size: medium; ils satisfaction: 4)

We have already implemented an open source LMS. It is Koha. I think it is less likely that we'd consider an Open Source LMS in the future because there has been some disappointment with Koha. (Library type: Academic; collection size: medium; ils satisfaction: 2)

ILS