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Statistical Report for Koha -- Independent

Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 Koha -- Independent Responses by Sector
Koha -- IndependentallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS538.06 208.0578.29268.170021
ILSFunctionality537.81 208.0078.00267.170021
PrintFunctionality518.14 198.0078.29267.830021
ElectronicFunctionality526.44 206.7076.14166.500021
SatisfactionCustomerSupport477.21 177.1277.14167.330021
CompanyLoyalty436.33 165.9446.00166.670021



2019 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction53 1 2 13 14 23 98.068
ILS Functionality53 3 5 12 12 21 97.818
Print Functionality51 1 9 19 22 98.148
Electronic Functionality52 3 1 4 5 8 13 10 8 76.447
Company Satisfaction48 2 1 3 2 1 6 10 23 97.468
Support Satisfaction47 3 1 4 2 2 3 11 21 97.218
Support Improvement47 3 6 6 5 6 8 13 96.537
Company Loyalty43 5 1 1 3 5 3 3 7 15 96.338
Open Source Interest50 4 2 2 4 38 97.849

CategoryTotalYespercent
Considering new ILS53 00.00%
Considering new Interface53 1324.53%
System Installed on time?53 3973.58%

Average Collection size: 326459

TypeCount
Public6
Academic30
School2
Consortium1
Special4

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00025
[3] 100,001-250,0009
[4] 250,001-1,000,0007
[5] 1,000,001-10,000,0004
[6] over 10,000,0010



2018 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction37 2 1 1 3 13 17 98.038
ILS Functionality37 2 1 1 6 12 15 97.848
Print Functionality36 1 1 4 13 17 98.198
Electronic Functionality33 1 2 4 6 8 5 7 76.767
Company Satisfaction32 1 1 1 1 1 4 8 15 97.728
Support Satisfaction32 1 1 1 2 1 3 8 15 97.638
Support Improvement30 1 1 1 2 7 3 1 6 8 96.477
Company Loyalty31 1 1 1 1 5 6 16 97.719
Open Source Interest31 2 1 4 24 98.109

CategoryTotalYespercent
Considering new ILS37 12.70%
Considering new Interface37 38.11%
System Installed on time?37 3081.08%

Average Collection size: 141490

TypeCount
Public4
Academic13
School2
Consortium0
Special5

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00015
[3] 100,001-250,0004
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2017 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction61 1 3 6 14 17 20 97.668
ILS Functionality61 1 1 2 5 15 17 20 97.648
Print Functionality61 1 1 1 2 3 7 21 25 97.808
Electronic Functionality58 3 2 1 1 4 8 10 11 8 10 76.107
Company Satisfaction51 1 4 7 6 12 21 97.678
Support Satisfaction52 2 1 1 2 4 6 5 13 18 97.088
Support Improvement49 1 3 13 3 8 8 13 56.827
Company Loyalty52 2 1 1 3 7 4 9 8 17 96.857
Open Source Interest55 2 2 2 1 3 45 98.189

CategoryTotalYespercent
Considering new ILS62 34.84%
Considering new Interface62 1117.74%
System Installed on time?62 3962.90%

Average Collection size: 197946

TypeCount
Public6
Academic29
School6
Consortium0
Special9

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00030
[3] 100,001-250,0008
[4] 250,001-1,000,00010
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2016 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction75 2 1 3 9 12 23 25 97.608
ILS Functionality75 2 6 7 15 26 19 87.478
Print Functionality75 1 1 3 6 12 28 24 87.698
Electronic Functionality74 2 6 2 7 13 6 16 15 7 75.977
Company Satisfaction69 1 1 2 4 7 9 9 17 19 96.968
Support Satisfaction68 1 2 2 3 3 7 7 12 16 15 86.637
Support Improvement68 1 2 2 4 15 9 8 10 17 96.507
Company Loyalty63 4 5 3 2 2 4 4 7 13 19 96.248
Open Source Interest66 3 1 2 2 1 7 50 98.069

CategoryTotalYespercent
Considering new ILS78 45.13%
Considering new Interface78 1519.23%
System Installed on time?78 5165.38%

Average Collection size: 253881

TypeCount
Public11
Academic39
School6
Consortium0
Special12

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00042
[3] 100,001-250,00010
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0004
[6] over 10,000,0010



2015 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction44 1 2 1 1 5 11 23 97.899
ILS Functionality45 1 1 1 1 5 17 19 97.898
Print Functionality45 2 1 1 1 4 14 22 97.848
Electronic Functionality44 2 1 5 4 5 14 6 7 76.457
Company Satisfaction36 1 1 3 2 8 7 14 97.478
Support Satisfaction35 3 1 4 2 5 11 9 86.808
Support Improvement34 2 1 2 1 7 3 3 6 9 96.327
Company Loyalty32 7 1 1 1 1 4 1 2 4 10 95.387
Open Source Interest35 3 1 1 1 29 97.869

CategoryTotalYespercent
Considering new ILS46 36.52%
Considering new Interface46 613.04%
System Installed on time?46 3269.57%

Average Collection size: 224897

TypeCount
Public7
Academic15
School4
Consortium0
Special8

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00023
[3] 100,001-250,0006
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2014 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction51 2 1 3 14 17 14 87.678
ILS Functionality51 1 1 3 4 10 17 15 87.538
Print Functionality46 1 2 2 6 20 15 87.898
Electronic Functionality48 4 1 7 5 4 11 10 6 76.047
Company Satisfaction46 2 1 3 5 16 19 97.938
Support Satisfaction44 1 1 3 3 5 6 10 15 97.208
Support Improvement42 1 3 11 2 4 8 13 96.888
Company Loyalty37 2 1 2 2 2 6 9 13 97.118
Open Source Interest44 1 1 1 2 3 36 98.489

CategoryTotalYespercent
Considering new ILS53 35.66%
Considering new Interface53 713.21%
System Installed on time?53 3362.26%

Average Collection size: 298934

TypeCount
Public6
Academic24
School6
Consortium0
Special8

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00029
[3] 100,001-250,0006
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2013 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction42 1 1 1 9 14 16 97.938
ILS Functionality42 1 1 1 2 7 16 14 87.748
Print Functionality42 1 1 1 2 2 17 18 98.008
Electronic Functionality38 2 2 2 1 2 7 7 8 7 86.327
Company Satisfaction36 1 1 2 1 3 10 18 97.869
Support Satisfaction36 1 1 4 6 5 19 97.729
Support Improvement35 1 1 1 8 4 4 6 10 96.717
Company Loyalty37 3 1 1 2 1 1 7 21 97.499
Open Source Interest37 3 1 1 1 1 30 97.689

CategoryTotalYespercent
Considering new ILS45 24.44%
Considering new Interface45 511.11%
System Installed on time?45 3066.67%

Average Collection size: 2163175

TypeCount
Public8
Academic19
School6
Consortium1
Special6

Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00022
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0011



2012 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction39 1 1 1 8 15 13 87.778
ILS Functionality39 1 1 4 7 9 17 97.778
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction36 1 1 1 1 3 4 11 14 97.508
Support Satisfaction34 2 1 1 1 2 6 12 9 86.978
Support Improvement34 2 2 6 2 6 7 9 96.747
Company Loyalty33 3 2 1 1 3 6 17 97.009
Open Source Interest35 2 1 2 30 98.379

CategoryTotalYespercent
Considering new ILS40 25.00%
Considering new Interface40 512.50%
System Installed on time?40 2665.00%

Average Collection size: 287179

TypeCount
Public10
Academic15
School2
Consortium0
Special10

Size CategoryCount
[1] Under 10,0009
[2] 10,001-100,00024
[3] 100,001-250,0002
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2011 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction31 1 2 5 12 11 87.978
ILS Functionality31 1 1 1 9 9 10 97.618
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction26 1 1 3 4 8 9 97.358
Support Satisfaction26 3 1 1 1 1 4 9 6 86.628
Support Improvement24 1 2 1 5 4 6 5 86.427
Company Loyalty24 3 4 1 6 10 96.888
Open Source Interest22 1 1 1 2 17 98.419

CategoryTotalYespercent
Considering new ILS31 00.00%
Considering new Interface31 516.13%
System Installed on time?31 2064.52%

Average Collection size: 114492

TypeCount
Public4
Academic16
School3
Consortium0
Special5

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00014
[3] 100,001-250,0002
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction38 1 3 9 7 18 97.878
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction32 2 3 4 1 6 16 97.449
Support Satisfaction34 2 4 4 1 7 16 97.388
Support Improvement34 2 1 2 4 3 4 18 97.449
Company Loyalty34 2 2 1 1 4 4 20 97.569
Open Source Interest34 1 1 1 31 98.689

CategoryTotalYespercent
Considering new ILS39 12.56%
Considering new Interface39 37.69%
System Installed on time?39 2871.79%

Average Collection size: 73783

TypeCount
Public15
Academic12
School5
Consortium1
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00020
[3] 100,001-250,0005
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2009 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 4 5 10 7 87.778
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction22 1 3 4 5 9 97.828
Support Satisfaction23 2 2 4 6 9 97.788
Support Improvement21 1 8 2 2 8 56.957
Company Loyalty21 1 2 1 1 3 13 97.819
Open Source Interest20 1 19 98.859

CategoryTotalYespercent
Considering new ILS27 13.70%
Considering new Interface27 13.70%
System Installed on time?27 1762.96%





2008 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 3 2 2 77.868
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction7 1 3 3 88.298
Support Satisfaction7 3 2 2 77.868
Support Improvement0 not applicable
Company Loyalty7 1 2 4 98.439
Open Source Interest7 1 6 98.869

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 342.86%




3 Responses for Koha -- Independent in 2007

2019 : gen: 8.06 company 7.46 loyalty 6.33 support 7.21

2018 : gen: 8.03 company 7.72 loyalty 7.71 support 7.63

2017 : gen: 7.66 company 7.67 loyalty 6.85 support 7.08

2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63

2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80

2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20

2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72

2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97

2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62

2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38

2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78

2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86

Comments (survey2019)

Estamos terminando la etapa de normalización del archivo de autoridades en el Koha. Luego vamos a implementar el Repositorio para la documentación institucional en DSpace con la misma empresa Theke Solutions que creo que trabaja con ByWater Solutions. (Library type: Government Agency; collection size: medium; ils satisfaction: 8)

Switching to open source was the best decision in our recorded automation history. Koha is a fantastic product that reduced our IT cost by 90% (Library type: Academic; collection size: small; ils satisfaction: 9)

We don't use any company(ILS vendor), just our IT department support us. (Library type: School; collection size: medium; ils satisfaction: 9)

We self-installed our system and rely on community support. We have had no issues that required support in the last year. (Library type: Museum; collection size: small; ils satisfaction: 8)

[...] Library self-host, so several of the questions I couldn't answer. Koha also only contains print material, other systems handle the electronic resources. So that questions wasn't answered either. (Library type: Academic; collection size: very large; ils satisfaction: 9)

As stated in previous years, this survey is somewhat difficult to answer for us at [...] Library, since we only use Koha to manage physical materials. Everything else is managed by other systems, under our [...] Findit setup. I've answered 0 for electronic materials again this year since we do not use Koha for this. The number of our collection is the number of printed items. Not including electronic books and articles. ** When answering about vendor, we have a support contract with BibLibre, which we are happy with. (Library type: Academic; collection size: medium; ils satisfaction: 8)

Kindly note our ILS (Koha) was initially installed by an external vendor company and henceforth has been supported by an in-house system administrator. All local development is shared with the Koha community. (Library type: Theology; collection size: small; ils satisfaction: 9)

We implemented migration from Clavius (LANius) to Koha basically on our own. We are small municipal Library with 10 employees in total (1 IT), but we are helping with spreading this SW (helping with transition to others, translating to Czech, developing) of the Koha ILS itself. Now there is in Czech Republic team of 5-6 evangelists which introduced Koha into other municipal libraries with 250+ implementations of Koha in total (from circa 6500 libraries in Czech Republic). (Library type: Public; collection size: medium; ils satisfaction: 9)

Después de tres años en producción, confirmamos que Koha cubre las necesidades de una biblioteca universitaria. Tiene gran potencialidad y permite altos niveles de integración con otros sistemas. (Library type: Academic; collection size: large; ils satisfaction: 8)

We have not used Koha's customer support as our school system won't pay for it. (Library type: School; collection size: very small; ils satisfaction: 7)

We have been using Koha for almost 5 years and we have not encountered any problem. It is the best open-source ILS for us. (Library type: Academic; collection size: medium; ils satisfaction: 7)

Suite à l'installation de Koha à la [...] , nous avons choisi de nous passer de prestataires. Nous travaillons avec un ingénieur développeur et une administratrice fonctionnelle dans l'équipe Koha à la [...]. Nous complétons avec des prestations externes ponctuelles de développement auprès de prestataires divers. Nous travaillons à faire entrer des fonctionnalités propres à notre structure et potentiellement utiles pour tous dans la branche communautaire de KOHA. Nous avons implémenté EDS Discovery service dans Koha via l'API d'EDS pour Koha. Merci et bonne journée, (Library type: Academic; collection size: very large; ils satisfaction: 8)

We did not use any vendor for our implementation. We have local expertise and did everything on our own. We also actively contribute to Koha through the mailing list (Library type: Academic; collection size: small; ils satisfaction: 9)

We did not use a company to migrate. We migrated in-house and support Koha ourselves. (Library type: Academic; collection size: medium; ils satisfaction: 9)

Koha is having a positive momentum in Sweden today. Especially among public libraries where new consortia and joint ventures building on common Koha catalogne is emerging. (Library type: Academic; collection size: medium; ils satisfaction: 9)

We don't have as yet a support contract. All issues having occurred to date were solved consulting the Koha manual or the community (mailing lists). Both are very helpful. We definitely need a solution for our growing digital holdings (mostly e-books). That's why VuFind is under consideration -- meaning at this point, though, that is really only under consideration, no evaluation has taken place yet. This is an OPL and I'm yet busy with the migration from the old and awful ILS (which I'm very happy to have got rid of). I'd like to mention and stress a point concerning Koha. I've worked with some ILS/discovery systems (most of all Aleph and Alma) that are shockingly expensive and inflexible and I can say that Koha - being open source and free - is none the worse for that. Au contraire: Koha is one of the best ILS available and I'm always amazed that our public university libraries spend so much tax money with systems that are by no means better than Koha. Wishing you all the best for this year's survey! (Library type: Academic; collection size: small; ils satisfaction: 9)

We have migrated from Kobli to KOHA (Library type: Academic; collection size: very small; ils satisfaction: 7)

We have migrate the ILS from Virtua to KOHA since 2017, Currently we are using Koha version 16.05 (Library type: Academic; collection size: large; ils satisfaction: 7)

Though we don't have any vendor lock as Koha is a FOSS, however, sometimes it is considered as incomplete as it is not possible to implement all the modules as there are some functionalities that differ or vary to the local context. Moreover, we need to engage in R&D by ourselves for the betterment of the functional and operational processes. When we need any help, we communicate with the Koha technical forum or what other libraries has done. Thank you. (Library type: Academic; collection size: medium; ils satisfaction: 7)

We are managing KOHA ILS with our own resources and set of expertise. However, we are considering now to get the support through an outsource organization. We have budgeted the cost and will decide upon its approval status. (Library type: Academic; collection size: small; ils satisfaction: 9)

Koha ILS is fully implemented by internal library staff. Migration from other library ILS solutions, training support etc are fully managed by the library staff of University of Calicut. We have implemented Vufind discovery system. (Library type: Academic; collection size: medium; ils satisfaction: 8)

There is no problem of using ILS Koha. We ate very satisfied. (Library type: Academic; collection size: medium; ils satisfaction: 9)

Our Library has implemented Koha on our own without any help from other companies. (Library type: Academic; collection size: small; ils satisfaction: 7)

We are satisfied with the current ILS. (Library type: Academic; collection size: small; ils satisfaction: 7)

ILS