Library Technology Guides

Documents, Databases, News, and Commentary

Select another Product Report:

Statistical Report for Koha -- Equinox Software

0 Responses for Koha -- Equinox Software in 2021


2020 Survey Results
Product: Koha -- Equinox Software Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction10 1 1 5 3 88.008
ILS Functionality11 1 2 5 3 87.918
Print Functionality11 2 4 5 98.278
Electronic Functionality9 2 1 3 2 1 75.787
Company Satisfaction11 1 2 1 7 97.829
Support Satisfaction11 1 1 4 5 97.738
Support Improvement0 00.00
Company Loyalty11 1 2 2 6 97.919
Open Source Interest5 1 69.2010

CategoryTotalYespercent
Considering new ILS11 19.09%
Considering new Interface11 00.00%
System Installed on time?11 00.00%

Average Collection size: 59789

TypeCount
Public3
Academic4
School0
Consortium0
Special3

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0009
[3] 100,001-250,0001
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 Koha -- Equinox Software Responses by Sector
Koha -- Equinox SoftwareallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS107.50 51020001
ILSFunctionality107.20 51020001
PrintFunctionality108.40 51020001
ElectronicFunctionality94.67 41020001
SatisfactionCustomerSupport108.10 51020001
CompanyLoyalty107.40 51020001



2019 Survey Results
Product: Koha -- Equinox Software Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction10 2 2 3 3 87.508
ILS Functionality10 1 4 4 1 77.208
Print Functionality10 1 4 5 98.409
Electronic Functionality9 1 1 2 1 1 3 74.675
Company Satisfaction10 1 2 3 4 97.908
Support Satisfaction10 1 5 4 88.108
Support Improvement8 5 1 2 56.385
Company Loyalty10 3 4 3 87.408
Open Source Interest10 1 1 8 98.509

CategoryTotalYespercent
Considering new ILS10 110.00%
Considering new Interface10 00.00%
System Installed on time?10 770.00%

Average Collection size: 116860

TypeCount
Public2
Academic6
School0
Consortium1
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0005
[3] 100,001-250,0005
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


3 Responses for Koha -- Equinox Software in 2018

5 Responses for Koha -- Equinox Software in 2017

4 Responses for Koha -- Equinox Software in 2016


2015 Survey Results
Product: Koha -- Equinox Software Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 5 1 88.008
ILS Functionality7 1 2 4 98.439
Print Functionality7 1 4 2 88.008
Electronic Functionality7 3 2 2 77.868
Company Satisfaction7 1 4 2 88.008
Support Satisfaction7 1 3 3 88.008
Support Improvement7 1 2 1 1 2 56.436
Company Loyalty7 1 6 98.579
Open Source Interest7 7 99.009

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 7100.00%

Average Collection size: 28891

TypeCount
Public2
Academic2
School0
Consortium1
Special2

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0004
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


3 Responses for Koha -- Equinox Software in 2014

1 Responses for Koha -- Equinox Software in 2013

5 Responses for Koha -- Equinox Software in 2012

5 Responses for Koha -- Equinox Software in 2011

0 Responses for Koha -- Equinox Software in 2010

0 Responses for Koha -- Equinox Software in 2009

0 Responses for Koha -- Equinox Software in 2008

0 Responses for Koha -- Equinox Software in 2007

2020 : gen: 8.00 company 7.82 loyalty 7.91 support 7.73

2019 : gen: 7.50 company 7.90 loyalty 7.40 support 8.10

2015 : gen: 8.00 company 8.00 loyalty 8.57 support 8.00

Comments (survey2019)

Our biggest problem with electronic resource integration right now is duplicate matching; Koha doesn't seem to have good options for granular duplicate matching by ISBN. It's all or nothing; can't account for cancelled/invalid ISBNs (020$z), which is problematic for ebook matching. Our support vendor hasn't been able to figure out a workaround yet. I really appreciate the responsiveness of open source software, and Koha in particular, to community bug reports and enhancement requests. I've already seen several things I've reported be fixed through community reporting. It is so different from our experience with a proprietary vendor. (Library type: Academic; collection size: medium; ils satisfaction: 8)

A discovery interface would be helpful, but it is not under serious consideration at this time. (Library type: Special; collection size: medium; ils satisfaction: 5)

As a very new solo librarian with no training from the previous librarian a lot of these questions are simply unknown or not applicable to me. I'm sorry not to be of more help. (Library type: Academic; collection size: small; ils satisfaction: 5)

ILS