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Statistical Report for KLAS

0 Responses for KLAS in 2021

1 Responses for KLAS in 2020

Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 KLAS Responses by Sector
KLASallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS1 00000000
ILSFunctionality1 00000000
PrintFunctionality1 00000000
ElectronicFunctionality1 00000000
SatisfactionCustomerSupport1 00000000
CompanyLoyalty1 00000000


1 Responses for KLAS in 2019

1 Responses for KLAS in 2018

2 Responses for KLAS in 2017

2 Responses for KLAS in 2016

1 Responses for KLAS in 2015

0 Responses for KLAS in 2014

2 Responses for KLAS in 2013

1 Responses for KLAS in 2012

0 Responses for KLAS in 2011

0 Responses for KLAS in 2010

1 Responses for KLAS in 2009

0 Responses for KLAS in 2008

0 Responses for KLAS in 2007

Comments (survey2019)

This company has been slow to respond to what their customers want and are sometimes not even aware of these wants. They need to do a better job of working with their clients instead of taking on pet project that then become their focus and forcing customers into using that service instead. (Library type: Special; collection size: medium; ils satisfaction: 6)

ILS