Statistical Report for Evergreen -- Equinox Software
Statistics according to type and size categories
The following table presents the 2019 results according to the type and size of the library.
| 2019 Evergreen -- Equinox Software Responses by Sector |
|---|
| Evergreen -- Equinox Software | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 38 | 6.74 |
3 | | 0 | | 0 | | 27 | 6.93 | 5 | | 0 | | 0 | | 1 | |
|---|
| ILSFunctionality | 38 | 6.79 |
3 | | 0 | | 0 | | 27 | 7.11 | 5 | | 0 | | 0 | | 1 | |
|---|
| PrintFunctionality | 38 | 7.42 |
3 | | 0 | | 0 | | 27 | 7.70 | 5 | | 0 | | 0 | | 1 | |
|---|
| ElectronicFunctionality | 38 | 5.97 |
3 | | 0 | | 0 | | 27 | 6.41 | 5 | | 0 | | 0 | | 1 | |
|---|
| SatisfactionCustomerSupport | 38 | 6.97 |
3 | | 0 | | 0 | | 27 | 7.30 | 5 | | 0 | | 0 | | 1 | |
|---|
| CompanyLoyalty | 37 | 6.70 |
2 | | 0 | | 0 | | 27 | 6.56 | 5 | | 0 | | 0 | | 1 | |
|---|
| 2019 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 38 |
1 | | 1 | 1 | 2 | 4 | 3 | 9 | 11 | 6 | 8 | 6.74 | 7 |
|---|
| ILS Functionality | 38 |
| | | 2 | 3 | 1 | 6 | 13 | 9 | 4 | 7 | 6.79 | 7 |
|---|
| Print Functionality | 38 |
| | | 1 | 1 | 2 | 3 | 8 | 16 | 7 | 8 | 7.42 | 8 |
|---|
| Electronic Functionality | 38 |
3 | 2 | | 1 | | 5 | 7 | 8 | 9 | 3 | 8 | 5.97 | 7 |
|---|
| Company Satisfaction | 38 |
| | 1 | 2 | | 5 | 3 | 5 | 7 | 15 | 9 | 7.29 | 8 |
|---|
| Support Satisfaction | 38 |
1 | | 2 | | 4 | 2 | 2 | 6 | 8 | 13 | 9 | 6.97 | 8 |
|---|
| Support Improvement | 38 |
| | | | 4 | 12 | 4 | 6 | 4 | 8 | 5 | 6.47 | 6 |
|---|
| Company Loyalty | 37 |
1 | | 4 | 1 | 2 | 2 | 2 | 7 | 4 | 14 | 9 | 6.70 | 7 |
|---|
| Open Source Interest | 36 |
3 | | 2 | 1 | 1 | 1 | 2 | 2 | 4 | 20 | 9 | 7.06 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 38 |
2 | 5.26% |
|---|
| Considering new Interface | 38 |
3 | 7.89% |
|---|
| System Installed on time? | 38 |
35 | 92.11% |
|---|
| Average Collection size: |
| 166192 |
|---|
| Type | Count |
|---|
| Public | 33 |
|---|
| Academic | 3 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 24 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 36 |
| | 2 | | 5 | 2 | 3 | 11 | 11 | 2 | 7 | 6.53 | 7 |
|---|
| ILS Functionality | 35 |
| 1 | 1 | 2 | 1 | 4 | 6 | 10 | 8 | 2 | 7 | 6.31 | 7 |
|---|
| Print Functionality | 36 |
| | 1 | 2 | 2 | 3 | 3 | 9 | 13 | 3 | 8 | 6.75 | 7 |
|---|
| Electronic Functionality | 36 |
4 | 1 | 1 | 3 | 2 | 5 | 6 | 8 | 6 | | 7 | 5.14 | 6 |
|---|
| Company Satisfaction | 36 |
| 1 | 1 | | | 3 | 2 | 8 | 13 | 8 | 8 | 7.28 | 8 |
|---|
| Support Satisfaction | 35 |
1 | | | 1 | 2 | 1 | 5 | 6 | 8 | 11 | 9 | 7.17 | 8 |
|---|
| Support Improvement | 35 |
| 1 | | 3 | 2 | 11 | 4 | 4 | 6 | 4 | 5 | 5.97 | 6 |
|---|
| Company Loyalty | 34 |
3 | | 1 | | | 4 | 2 | 7 | 9 | 8 | 8 | 6.68 | 8 |
|---|
| Open Source Interest | 33 |
2 | | | | 3 | 2 | | 4 | | 22 | 9 | 7.52 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 36 |
3 | 8.33% |
|---|
| Considering new Interface | 36 |
2 | 5.56% |
|---|
| System Installed on time? | 36 |
34 | 94.44% |
|---|
| Average Collection size: |
| 167930 |
|---|
| Type | Count |
|---|
| Public | 29 |
|---|
| Academic | 6 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 19 |
|---|
| [3] 100,001-250,000 | 8 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 93 |
| | | 2 | 1 | 6 | 16 | 25 | 31 | 12 | 8 | 7.17 | 7 |
|---|
| ILS Functionality | 93 |
| | | 2 | 2 | 13 | 11 | 28 | 27 | 10 | 7 | 6.96 | 7 |
|---|
| Print Functionality | 93 |
1 | | 1 | | 3 | 2 | 11 | 28 | 28 | 19 | 7 | 7.32 | 8 |
|---|
| Electronic Functionality | 91 |
3 | 2 | 2 | 5 | 3 | 11 | 17 | 23 | 19 | 6 | 7 | 6.12 | 7 |
|---|
| Company Satisfaction | 91 |
| | 1 | 2 | 5 | 8 | 7 | 20 | 25 | 23 | 8 | 7.22 | 8 |
|---|
| Support Satisfaction | 88 |
| | 1 | 3 | 2 | 5 | 8 | 18 | 26 | 25 | 8 | 7.40 | 8 |
|---|
| Support Improvement | 86 |
| | 1 | 1 | 7 | 21 | 4 | 12 | 27 | 13 | 8 | 6.73 | 7 |
|---|
| Company Loyalty | 83 |
5 | | 1 | 4 | 3 | 7 | 9 | 11 | 19 | 24 | 9 | 6.75 | 8 |
|---|
| Open Source Interest | 80 |
10 | 2 | 2 | 1 | 6 | 5 | 2 | 1 | 6 | 45 | 9 | 6.63 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 93 |
3 | 3.23% |
|---|
| Considering new Interface | 93 |
9 | 9.68% |
|---|
| System Installed on time? | 93 |
82 | 88.17% |
|---|
| Average Collection size: |
| 266359 |
|---|
| Type | Count |
|---|
| Public | 73 |
|---|
| Academic | 8 |
|---|
| School | 0 |
|---|
| Consortium | 9 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 57 |
|---|
| [3] 100,001-250,000 | 17 |
|---|
| [4] 250,001-1,000,000 | 10 |
|---|
| [5] 1,000,001-10,000,000 | 5 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 72 |
| | | | 4 | 7 | 14 | 17 | 19 | 11 | 8 | 7.01 | 7 |
|---|
| ILS Functionality | 70 |
| | | 1 | 6 | 4 | 11 | 19 | 19 | 10 | 7 | 6.97 | 7 |
|---|
| Print Functionality | 69 |
1 | | | 1 | 2 | 5 | 10 | 12 | 24 | 14 | 8 | 7.22 | 8 |
|---|
| Electronic Functionality | 70 |
2 | | 3 | 1 | 4 | 13 | 15 | 12 | 16 | 4 | 8 | 6.11 | 6 |
|---|
| Company Satisfaction | 71 |
1 | | | | 3 | 7 | 9 | 14 | 22 | 15 | 8 | 7.18 | 8 |
|---|
| Support Satisfaction | 68 |
1 | | | 1 | 3 | 7 | 8 | 13 | 19 | 16 | 8 | 7.13 | 8 |
|---|
| Support Improvement | 68 |
1 | | | | 2 | 24 | 7 | 7 | 12 | 15 | 5 | 6.62 | 7 |
|---|
| Company Loyalty | 65 |
2 | 2 | 2 | 1 | 1 | 9 | 4 | 9 | 11 | 24 | 9 | 6.91 | 8 |
|---|
| Open Source Interest | 65 |
6 | 1 | 1 | 1 | 4 | 2 | 3 | 5 | 4 | 38 | 9 | 7.06 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 73 |
2 | 2.74% |
|---|
| Considering new Interface | 73 |
3 | 4.11% |
|---|
| System Installed on time? | 73 |
64 | 87.67% |
|---|
| Average Collection size: |
| 225267 |
|---|
| Type | Count |
|---|
| Public | 53 |
|---|
| Academic | 10 |
|---|
| School | 1 |
|---|
| Consortium | 5 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 7 |
|---|
| [2] 10,001-100,000 | 40 |
|---|
| [3] 100,001-250,000 | 8 |
|---|
| [4] 250,001-1,000,000 | 12 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 76 |
| 1 | | 1 | 2 | 2 | 12 | 19 | 21 | 18 | 8 | 7.33 | 8 |
|---|
| ILS Functionality | 76 |
| | 1 | | 5 | 1 | 8 | 22 | 23 | 16 | 8 | 7.33 | 8 |
|---|
| Print Functionality | 76 |
| | 1 | | 3 | 1 | 9 | 13 | 27 | 22 | 8 | 7.61 | 8 |
|---|
| Electronic Functionality | 70 |
2 | | 2 | 4 | 4 | 8 | 9 | 14 | 18 | 9 | 8 | 6.41 | 7 |
|---|
| Company Satisfaction | 74 |
1 | | | 1 | 4 | 4 | 5 | 12 | 20 | 27 | 9 | 7.51 | 8 |
|---|
| Support Satisfaction | 73 |
1 | 1 | | 3 | 4 | 2 | 4 | 6 | 21 | 31 | 9 | 7.52 | 8 |
|---|
| Support Improvement | 73 |
1 | | | | 4 | 20 | 7 | 9 | 16 | 16 | 5 | 6.75 | 7 |
|---|
| Company Loyalty | 72 |
1 | 2 | 3 | | 2 | 6 | 5 | 7 | 23 | 23 | 8 | 7.17 | 8 |
|---|
| Open Source Interest | 67 |
9 | 4 | | | 5 | 1 | 1 | 3 | 1 | 43 | 9 | 6.73 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 79 |
1 | 1.27% |
|---|
| Considering new Interface | 79 |
0 | 0.00% |
|---|
| System Installed on time? | 79 |
71 | 89.87% |
|---|
| Average Collection size: |
| 88567 |
|---|
| Type | Count |
|---|
| Public | 71 |
|---|
| Academic | 5 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 55 |
|---|
| [3] 100,001-250,000 | 14 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 74 |
| | 2 | 1 | 7 | 3 | 12 | 19 | 19 | 11 | 7 | 6.84 | 7 |
|---|
| ILS Functionality | 74 |
| | 1 | 3 | 5 | 6 | 10 | 20 | 23 | 6 | 8 | 6.74 | 7 |
|---|
| Print Functionality | 72 |
| | 1 | | 2 | 5 | 3 | 23 | 24 | 14 | 8 | 7.39 | 8 |
|---|
| Electronic Functionality | 72 |
2 | | 3 | 3 | 11 | 9 | 17 | 12 | 8 | 7 | 6 | 5.79 | 6 |
|---|
| Company Satisfaction | 72 |
| | 1 | 2 | 3 | 6 | 9 | 16 | 19 | 16 | 8 | 7.11 | 7 |
|---|
| Support Satisfaction | 72 |
| | 1 | 1 | 6 | 4 | 7 | 17 | 19 | 17 | 8 | 7.15 | 8 |
|---|
| Support Improvement | 72 |
| | | | 4 | 23 | 10 | 11 | 9 | 15 | 5 | 6.60 | 6 |
|---|
| Company Loyalty | 68 |
1 | 1 | 1 | 1 | 4 | 9 | 7 | 10 | 16 | 18 | 9 | 6.90 | 8 |
|---|
| Open Source Interest | 64 |
7 | | | 1 | 3 | 3 | 4 | 3 | 5 | 38 | 9 | 7.14 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 75 |
1 | 1.33% |
|---|
| Considering new Interface | 75 |
7 | 9.33% |
|---|
| System Installed on time? | 75 |
66 | 88.00% |
|---|
| Average Collection size: |
| 212704 |
|---|
| Type | Count |
|---|
| Public | 64 |
|---|
| Academic | 5 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 43 |
|---|
| [3] 100,001-250,000 | 12 |
|---|
| [4] 250,001-1,000,000 | 8 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 54 |
| 1 | 3 | | 3 | 2 | 7 | 14 | 13 | 11 | 7 | 6.89 | 7 |
|---|
| ILS Functionality | 54 |
| 2 | 2 | 2 | 1 | 3 | 9 | 10 | 15 | 10 | 8 | 6.76 | 7 |
|---|
| Print Functionality | 54 |
| 1 | 1 | | 3 | 2 | 5 | 11 | 19 | 12 | 8 | 7.26 | 8 |
|---|
| Electronic Functionality | 54 |
4 | 1 | 2 | 5 | 3 | 10 | 3 | 15 | 6 | 5 | 7 | 5.52 | 6 |
|---|
| Company Satisfaction | 53 |
1 | 2 | | 1 | 2 | 2 | 4 | 11 | 17 | 13 | 8 | 7.11 | 8 |
|---|
| Support Satisfaction | 52 |
1 | | 1 | 1 | 3 | 5 | 4 | 11 | 12 | 14 | 9 | 7.02 | 8 |
|---|
| Support Improvement | 53 |
1 | | 1 | | 2 | 8 | 6 | 13 | 12 | 10 | 7 | 6.85 | 7 |
|---|
| Company Loyalty | 52 |
2 | | 2 | 1 | 3 | 4 | 1 | 10 | 12 | 17 | 9 | 7.00 | 8 |
|---|
| Open Source Interest | 47 |
6 | 1 | | | 3 | 2 | 1 | 2 | 5 | 27 | 9 | 6.94 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 54 |
1 | 1.85% |
|---|
| Considering new Interface | 54 |
2 | 3.70% |
|---|
| System Installed on time? | 54 |
46 | 85.19% |
|---|
| Average Collection size: |
| 186961 |
|---|
| Type | Count |
|---|
| Public | 43 |
|---|
| Academic | 5 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 32 |
|---|
| [3] 100,001-250,000 | 11 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 85 |
| 9 | | 4 | 3 | 9 | 8 | 23 | 20 | 9 | 7 | 6.21 | 7 |
|---|
| ILS Functionality | 85 |
1 | | 3 | | 15 | 7 | 11 | 24 | 16 | 8 | 7 | 6.29 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 85 |
| 1 | | 2 | 12 | 8 | 6 | 19 | 18 | 19 | 7 | 6.81 | 7 |
|---|
| Support Satisfaction | 84 |
1 | 1 | 1 | 3 | 12 | 5 | 8 | 16 | 14 | 23 | 9 | 6.71 | 7 |
|---|
| Support Improvement | 83 |
2 | 1 | 1 | | 10 | 19 | 10 | 10 | 16 | 14 | 5 | 6.29 | 6 |
|---|
| Company Loyalty | 82 |
5 | 1 | 1 | | 10 | 5 | 4 | 16 | 19 | 21 | 9 | 6.65 | 7 |
|---|
| Open Source Interest | 72 |
8 | 2 | 1 | | 1 | 2 | 1 | 3 | 6 | 48 | 9 | 7.29 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 89 |
0 | 0.00% |
|---|
| Considering new Interface | 89 |
3 | 3.37% |
|---|
| System Installed on time? | 89 |
76 | 85.39% |
|---|
| Average Collection size: |
| 1089334 |
|---|
| Type | Count |
|---|
| Public | 80 |
|---|
| Academic | 2 |
|---|
| School | 1 |
|---|
| Consortium | 3 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 60 |
|---|
| [3] 100,001-250,000 | 11 |
|---|
| [4] 250,001-1,000,000 | 8 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2011 Survey Results |
| Product: Evergreen -- Equinox Software |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 50 |
1 | 1 | 1 | | 4 | 2 | 9 | 18 | 9 | 5 | 7 | 6.52 | 7 |
|---|
| ILS Functionality | 49 |
1 | 1 | 2 | 3 | | 3 | 8 | 20 | 8 | 3 | 7 | 6.29 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 50 |
2 | | | 3 | 2 | 4 | 4 | 5 | 21 | 9 | 8 | 6.90 | 8 |
|---|
| Support Satisfaction | 50 |
2 | | | 1 | 3 | 5 | 7 | 5 | 17 | 10 | 8 | 6.86 | 8 |
|---|
| Support Improvement | 48 |
2 | | | 1 | 1 | 16 | 6 | 4 | 12 | 6 | 5 | 6.27 | 6 |
|---|
| Company Loyalty | 48 |
5 | | 2 | 1 | 2 | 2 | 3 | 5 | 9 | 19 | 9 | 6.69 | 8 |
|---|
| Open Source Interest | 38 |
3 | 1 | | | 1 | 2 | 1 | 2 | 1 | 27 | 9 | 7.53 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 52 |
1 | 1.92% |
|---|
| Considering new Interface | 52 |
1 | 1.92% |
|---|
| System Installed on time? | 52 |
44 | 84.62% |
|---|
| Average Collection size: |
| 120847 |
|---|
| Type | Count |
|---|
| Public | 49 |
|---|
| Academic | 2 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 30 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 8 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 0 Responses for Evergreen -- Equinox Software in 2010 |
| 0 Responses for Evergreen -- Equinox Software in 2009 |
| 0 Responses for Evergreen -- Equinox Software in 2008 |
| 0 Responses for Evergreen -- Equinox Software in 2007 |
2019 : gen: 6.74 company 7.29 loyalty 6.70 support 6.97
2018 : gen: 6.53 company 7.28 loyalty 6.68 support 7.17
2017 : gen: 7.17 company 7.22 loyalty 6.75 support 7.40
2016 : gen: 7.01 company 7.18 loyalty 6.91 support 7.13
2015 : gen: 7.33 company 7.51 loyalty 7.17 support 7.52
2014 : gen: 6.84 company 7.11 loyalty 6.90 support 7.15
2013 : gen: 6.89 company 7.11 loyalty 7.00 support 7.02
2012 : gen: 6.21 company 6.81 loyalty 6.65 support 6.71
2011 : gen: 6.52 company 6.90 loyalty 6.69 support 6.86
Comments (survey2019)
We find the system slow and going down on a weekly basis. it has been very frustrating for us. We upgraded all our computers, thinking that would help but that has not been the case at all.
The support is good
(Library type: Public; collection size: small; ils satisfaction: 4)
[...]
(Library type: Public; collection size: medium; ils satisfaction: 9)
While my responses are for the most part negative, to be fair to Equinox, many of the issues we are having have been due to what I regard as unrealistic restrictions and a poor configuration arising from a lack of knowledge of the ILS in our consortium. I am concerned about the integrity of the system in general, primarily because we've encountered many inconsistencies in how it behaves and what the outcome is for transactions.
(Library type: Public; collection size: medium; ils satisfaction: 0)
My Library is part of a consortium, the [...]. The ILS is implemented on a consortium-wide basis. [...] also manages the ILS used by all the libraries in the consortium. The entire migration to Evergreen was mismanaged by [...]. The system's functionalities were over promised. Problems were ignored or pooh-poohed. Our holds model still isn't functioning properly. Part of the problem is at the same time [...] was mismanaging the migration, it was also mismanaging a conversion to virtual desktops. There is tremendous lag. Machines crash. I don't know if it is because of the virtual desktops or the ILS. My negative review might be a result of factors outside the ILS's control.
(Library type: Public; collection size: medium; ils satisfaction: 2)
The Evergreen ILS recently migrated to an internet based interface. The change has been good in many ways since it is easier to use. The negative side is that we have experienced more slow downs than in the past, probably because it uses more of our internet bandwidth. Other than that we are pleased with the overall functionality of the Evergreen ILS.
(Library type: Public; collection size: medium; ils satisfaction: 9)
Reports are not friendly. Patron side is fine. Catalogging in cumberson. I have used other systems that worked better. Staff much preferred the previous system (TLC) for reports and ease of use.
(Library type: Public; collection size: medium; ils satisfaction: 5)
I live in a rural area and only open 20 hours a week. I'm the only one on staff and have a small budget. I' concerned as the fee rises every year that this system is going to get so expensive that it will cause to my library to start cutting my budget lines that are already minimal already. My salary is even minimal. So, I know technology can be expensive but please consider us rural, remote libraries with funding always less than what we should receive in your prices. If it prices out and I lose what I already have, how can I be useful to my community?
I have happy to have access to so many other libraries when I don't have what my patrons want.
Thank you,
(Library type: Public; collection size: small; ils satisfaction: 8)
Collection count includes shared e-book resources
(Library type: Public; collection size: medium; ils satisfaction: 6)
The Library already operates with an open source circulation system.
The drawback on open source is that smaller rural Libraries don't always get their needs meet. On the plus side - smaller rural Libraries benefit from the resources / financial strengths of bigger urban Libraries.
(Library type: Public; collection size: small; ils satisfaction: 7)
[...]
(Library type: Consortium; collection size: very small; ils satisfaction: 8)
[...] provides the first level of support for Evergreen used by the [...] . [...] contracts with Equinox to provide the second and third levels of Evergreen support for the consortium.
(Library type: Public; collection size: small; ils satisfaction: 8)
Evergreen is an open source ILS that we are overall pleased with. The transition from the xul client to the web client has been a little bit of a learning curve but we are still pleased with Evergreen.
(Library type: Public; collection size: medium; ils satisfaction: 7)