The following table presents the 2019 results according to the type and size of the library.
| 2019 Evergreen -- Catalyst Responses by Sector | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Evergreen -- Catalyst | all | Academic | Public | School | Consortium | |||||||||||||
| small | medium | large | small | medium | large | |||||||||||||
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | |
| SatisfactionLevelILS | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | |||||||||
| ILSFunctionality | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | |||||||||
| PrintFunctionality | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | |||||||||
| ElectronicFunctionality | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | |||||||||
| SatisfactionCustomerSupport | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | |||||||||
| CompanyLoyalty | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | |||||||||
Many of these questions are difficult to answer for us, as we are largely self-supported on Evergreen using open-source. We do not have a vendor except for a small local vendor to help with operating system issues. We do not have an annual maintenance contract. Open-source was obviously challenging to implement, but as time has passed, it has really been good to us in terms of being in control of our own maintenance, development, bug-fixing, operating stability...it just works. Obviously, it is not a path for everyone. We do not currently have plans to change. (Library type: Public; collection size: very large; ils satisfaction: 9)
|
|
|