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Statistical Report for CyberTools for Libraries

2 Responses for CyberTools for Libraries in 2021

1 Responses for CyberTools for Libraries in 2020

Statistics according to type and size categories

The following table presents the 2019 results according to the type and size of the library.

2019 CyberTools for Libraries Responses by Sector
CyberTools for LibrariesallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS3 20000000
ILSFunctionality3 20000000
PrintFunctionality2 10000000
ElectronicFunctionality3 20000000
SatisfactionCustomerSupport3 20000000
CompanyLoyalty3 20000000


3 Responses for CyberTools for Libraries in 2019

0 Responses for CyberTools for Libraries in 2018

3 Responses for CyberTools for Libraries in 2017

2 Responses for CyberTools for Libraries in 2016

4 Responses for CyberTools for Libraries in 2015

3 Responses for CyberTools for Libraries in 2014

1 Responses for CyberTools for Libraries in 2013

0 Responses for CyberTools for Libraries in 2012

1 Responses for CyberTools for Libraries in 2011

1 Responses for CyberTools for Libraries in 2010

1 Responses for CyberTools for Libraries in 2009

2 Responses for CyberTools for Libraries in 2008

1 Responses for CyberTools for Libraries in 2007

Comments (survey2019)

CyberTools for Libraries continues to be an excellent provider for our ILS system. CyberTools offers solid customer service and support. I would recommend the company to other libraries without reservation. (Library type: For-profit Educational; collection size: small; ils satisfaction: 9)

Our current ILS system is in no way user-friendly, or intuitive, or reliable. It has been a struggle to maintain, and we are literally counting the days until our contract is up and we can migrate to a different system, as laborious as that process will be. I know there is no perfect system or platform, but I'm afraid CyberTools is driving the librarian who manages it to drink. (Library type: Academic; collection size: very small; ils satisfaction: 1)

ILS