Statistical Report for ALEPH 500
| 2021 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 27 |
| | | 1 | 2 | 5 | 7 | 8 | 1 | 3 | 7 | 6.26 | 6 |
|---|
| ILS Functionality | 27 |
| | | 2 | 5 | | 6 | 9 | 1 | 4 | 7 | 6.26 | 7 |
|---|
| Print Functionality | 27 |
| | | | 1 | 1 | 2 | 9 | 8 | 6 | 7 | 7.48 | 8 |
|---|
| Electronic Functionality | 27 |
2 | 4 | 3 | 3 | 5 | 4 | 3 | | 1 | 2 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 26 |
| | | | 2 | 3 | 5 | 7 | 7 | 2 | 7 | 6.77 | 7 |
|---|
| Support Satisfaction | 26 |
| | 1 | | 2 | 5 | 2 | 5 | 7 | 4 | 8 | 6.69 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 26 |
1 | | | 1 | 2 | 2 | 3 | 4 | 12 | 1 | 8 | 6.62 | 8 |
|---|
| Open Source Interest | 23 |
3 | | 1 | 2 | 1 | 2 | 1 | 6 | 3 | 3 | 7 | 5.70 | 7 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 27 |
21 | 77.78% |
|---|
| Considering new Interface | 27 |
5 | 18.52% |
|---|
| System Installed on time? | 27 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2076034 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 1 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 9 |
|---|
| [5] 1,000,001-10,000,000 | 9 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2020 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 39 |
| 1 | 1 | 4 | 2 | 6 | 6 | 9 | 9 | 1 | 7 | 5.97 | 6 |
|---|
| ILS Functionality | 39 |
| | 3 | 4 | 5 | 6 | 5 | 4 | 9 | 3 | 8 | 5.77 | 6 |
|---|
| Print Functionality | 36 |
| | 1 | 1 | 1 | 4 | 2 | 5 | 11 | 11 | 8 | 7.31 | 8 |
|---|
| Electronic Functionality | 39 |
4 | 1 | 10 | 6 | 2 | 3 | 6 | 3 | 2 | 2 | 2 | 3.92 | 3 |
|---|
| Company Satisfaction | 38 |
| | 1 | 2 | 2 | 4 | 5 | 7 | 13 | 4 | 8 | 6.71 | 7 |
|---|
| Support Satisfaction | 37 |
| | 1 | 2 | 2 | 5 | 4 | 7 | 9 | 7 | 8 | 6.73 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 39 |
3 | | | 1 | 1 | 7 | 4 | 6 | 8 | 9 | 9 | 6.49 | 7 |
|---|
| Open Source Interest | 37 |
12 | 1 | 8 | | | 5 | 3 | 3 | 1 | 3 | 0 | 3.41 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
26 | 65.00% |
|---|
| Considering new Interface | 40 |
13 | 32.50% |
|---|
| System Installed on time? | 40 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2488048 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 29 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 12 |
|---|
| [5] 1,000,001-10,000,000 | 11 |
|---|
| [6] over 10,000,001 | 2 |
|---|
Statistics according to type and size categories
The following table presents the 2019 results according to the type and size of the library.
| 2019 ALEPH 500 Responses by Sector |
|---|
| ALEPH 500 | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 60 | 5.75 |
13 | 5.85 | 18 | 6.11 | 10 | 6.30 | 1 | | 1 | | 0 | | 0 | | 3 | |
|---|
| ILSFunctionality | 59 | 5.54 |
13 | 6.23 | 18 | 5.89 | 9 | 5.11 | 1 | | 1 | | 0 | | 0 | | 3 | |
|---|
| PrintFunctionality | 60 | 7.20 |
13 | 7.62 | 18 | 7.56 | 10 | 7.50 | 1 | | 1 | | 0 | | 0 | | 3 | |
|---|
| ElectronicFunctionality | 60 | 3.65 |
13 | 4.15 | 18 | 4.11 | 10 | 3.10 | 1 | | 1 | | 0 | | 0 | | 3 | |
|---|
| SatisfactionCustomerSupport | 56 | 6.23 |
12 | 6.75 | 17 | 5.65 | 9 | 6.56 | 1 | | 1 | | 0 | | 0 | | 3 | |
|---|
| CompanyLoyalty | 60 | 6.40 |
13 | 5.92 | 18 | 6.22 | 10 | 6.60 | 1 | | 1 | | 0 | | 0 | | 3 | |
|---|
| 2019 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 60 |
| | 2 | 7 | 4 | 13 | 7 | 19 | 8 | | 7 | 5.75 | 6 |
|---|
| ILS Functionality | 59 |
| 1 | 4 | 6 | 4 | 12 | 10 | 13 | 8 | 1 | 7 | 5.54 | 6 |
|---|
| Print Functionality | 60 |
1 | 1 | | | | 7 | 6 | 13 | 19 | 13 | 8 | 7.20 | 8 |
|---|
| Electronic Functionality | 60 |
5 | 9 | 9 | 8 | 5 | 8 | 9 | 3 | 3 | 1 | 1 | 3.65 | 3 |
|---|
| Company Satisfaction | 58 |
1 | | 2 | 2 | 5 | 6 | 12 | 20 | 6 | 4 | 7 | 6.14 | 7 |
|---|
| Support Satisfaction | 56 |
1 | | 3 | 3 | 2 | 5 | 13 | 12 | 14 | 3 | 8 | 6.23 | 7 |
|---|
| Support Improvement | 55 |
1 | 1 | 3 | 3 | 10 | 26 | 1 | 6 | 3 | 1 | 5 | 4.85 | 5 |
|---|
| Company Loyalty | 60 |
2 | 3 | 3 | 1 | 2 | 7 | 6 | 7 | 17 | 12 | 8 | 6.40 | 7 |
|---|
| Open Source Interest | 60 |
18 | 7 | | 3 | 4 | 5 | 6 | 6 | 5 | 6 | 0 | 3.82 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 60 |
46 | 76.67% |
|---|
| Considering new Interface | 60 |
16 | 26.67% |
|---|
| System Installed on time? | 60 |
46 | 76.67% |
|---|
| Average Collection size: |
| 2376796 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 43 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 10 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 22 |
|---|
| [5] 1,000,001-10,000,000 | 12 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2018 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 64 |
| 1 | 2 | 4 | 7 | 9 | 14 | 18 | 7 | 2 | 7 | 5.84 | 6 |
|---|
| ILS Functionality | 64 |
| 1 | 5 | 7 | 9 | 11 | 9 | 11 | 7 | 4 | 5 | 5.41 | 5 |
|---|
| Print Functionality | 63 |
| | 1 | 2 | 1 | 6 | 5 | 19 | 18 | 11 | 7 | 7.11 | 7 |
|---|
| Electronic Functionality | 63 |
8 | 6 | 9 | 11 | 9 | 5 | 8 | 3 | 2 | 2 | 3 | 3.51 | 3 |
|---|
| Company Satisfaction | 62 |
1 | 1 | | 4 | 9 | 9 | 10 | 15 | 10 | 3 | 7 | 5.90 | 6 |
|---|
| Support Satisfaction | 62 |
2 | 2 | 1 | 1 | 9 | 6 | 12 | 13 | 11 | 5 | 7 | 5.95 | 6 |
|---|
| Support Improvement | 60 |
3 | | 5 | 1 | 14 | 20 | 1 | 7 | 7 | 2 | 5 | 4.97 | 5 |
|---|
| Company Loyalty | 64 |
| 3 | 1 | 3 | 7 | 7 | 2 | 13 | 8 | 20 | 9 | 6.63 | 7 |
|---|
| Open Source Interest | 59 |
24 | 3 | 6 | | 8 | 5 | 1 | 6 | 1 | 5 | 0 | 2.93 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 64 |
48 | 75.00% |
|---|
| Considering new Interface | 64 |
17 | 26.56% |
|---|
| System Installed on time? | 64 |
55 | 85.94% |
|---|
| Average Collection size: |
| 1547287 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 44 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 11 |
|---|
| [4] 250,001-1,000,000 | 15 |
|---|
| [5] 1,000,001-10,000,000 | 16 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2017 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 118 |
2 | 3 | 4 | 4 | 12 | 19 | 20 | 36 | 17 | 1 | 7 | 5.79 | 6 |
|---|
| ILS Functionality | 118 |
2 | 3 | 7 | 5 | 20 | 18 | 21 | 23 | 15 | 4 | 7 | 5.47 | 6 |
|---|
| Print Functionality | 116 |
2 | | 1 | 3 | 5 | 7 | 10 | 35 | 39 | 14 | 8 | 6.97 | 7 |
|---|
| Electronic Functionality | 115 |
12 | 12 | 22 | 12 | 10 | 22 | 8 | 13 | 4 | | 2 | 3.59 | 3 |
|---|
| Company Satisfaction | 115 |
3 | 2 | 2 | 4 | 7 | 11 | 19 | 38 | 23 | 6 | 7 | 6.25 | 7 |
|---|
| Support Satisfaction | 113 |
2 | 1 | 6 | 5 | 8 | 15 | 12 | 34 | 20 | 10 | 7 | 6.15 | 7 |
|---|
| Support Improvement | 113 |
3 | 2 | 3 | 3 | 20 | 46 | 13 | 14 | 5 | 4 | 5 | 5.12 | 5 |
|---|
| Company Loyalty | 113 |
4 | 3 | 5 | 3 | 2 | 12 | 11 | 22 | 18 | 33 | 9 | 6.65 | 7 |
|---|
| Open Source Interest | 113 |
41 | 13 | 7 | 9 | 13 | 10 | 8 | 4 | 4 | 4 | 0 | 2.65 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 118 |
79 | 66.95% |
|---|
| Considering new Interface | 118 |
20 | 16.95% |
|---|
| System Installed on time? | 118 |
94 | 79.66% |
|---|
| Average Collection size: |
| 1720212 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 82 |
|---|
| School | 0 |
|---|
| Consortium | 6 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 20 |
|---|
| [4] 250,001-1,000,000 | 30 |
|---|
| [5] 1,000,001-10,000,000 | 31 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2016 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 129 |
1 | 1 | 5 | 10 | 8 | 15 | 35 | 31 | 15 | 8 | 6 | 5.95 | 6 |
|---|
| ILS Functionality | 129 |
| 1 | 8 | 12 | 13 | 11 | 27 | 32 | 16 | 9 | 7 | 5.85 | 6 |
|---|
| Print Functionality | 128 |
| 2 | 4 | 4 | 5 | 6 | 17 | 27 | 39 | 24 | 8 | 6.96 | 7 |
|---|
| Electronic Functionality | 126 |
10 | 15 | 21 | 16 | 12 | 21 | 15 | 9 | 6 | 1 | 2 | 3.71 | 4 |
|---|
| Company Satisfaction | 128 |
| 1 | 7 | 6 | 9 | 15 | 19 | 37 | 24 | 10 | 7 | 6.24 | 7 |
|---|
| Support Satisfaction | 127 |
2 | 3 | 4 | 3 | 10 | 16 | 22 | 32 | 23 | 12 | 7 | 6.20 | 7 |
|---|
| Support Improvement | 127 |
1 | | 3 | 4 | 21 | 51 | 17 | 7 | 16 | 7 | 5 | 5.50 | 5 |
|---|
| Company Loyalty | 127 |
4 | 4 | 3 | 5 | 10 | 14 | 15 | 16 | 23 | 33 | 9 | 6.44 | 7 |
|---|
| Open Source Interest | 128 |
40 | 12 | 18 | 13 | 15 | 7 | 8 | 2 | 5 | 8 | 0 | 2.78 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 130 |
85 | 65.38% |
|---|
| Considering new Interface | 130 |
15 | 11.54% |
|---|
| System Installed on time? | 130 |
110 | 84.62% |
|---|
| Average Collection size: |
| 1481089 |
|---|
| Type | Count |
|---|
| Public | 9 |
|---|
| Academic | 95 |
|---|
| School | 1 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 29 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 41 |
|---|
| [5] 1,000,001-10,000,000 | 32 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2015 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 110 |
1 | 3 | 5 | 4 | 11 | 14 | 23 | 26 | 21 | 2 | 7 | 5.86 | 6 |
|---|
| ILS Functionality | 110 |
| 4 | 7 | 3 | 6 | 17 | 30 | 25 | 15 | 3 | 6 | 5.80 | 6 |
|---|
| Print Functionality | 110 |
1 | 1 | 2 | 5 | 1 | 11 | 14 | 22 | 39 | 14 | 8 | 6.86 | 7 |
|---|
| Electronic Functionality | 107 |
12 | 12 | 11 | 12 | 17 | 15 | 10 | 10 | 7 | 1 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 108 |
| 2 | 4 | 7 | 7 | 12 | 19 | 30 | 21 | 6 | 7 | 6.16 | 7 |
|---|
| Support Satisfaction | 109 |
1 | 2 | 5 | 6 | 7 | 14 | 20 | 24 | 23 | 7 | 7 | 6.08 | 6 |
|---|
| Support Improvement | 105 |
| 2 | 4 | 4 | 15 | 35 | 16 | 12 | 11 | 6 | 5 | 5.51 | 5 |
|---|
| Company Loyalty | 106 |
4 | | 5 | 4 | 8 | 15 | 11 | 20 | 19 | 20 | 7 | 6.29 | 7 |
|---|
| Open Source Interest | 109 |
29 | 17 | 14 | 6 | 11 | 13 | 7 | 5 | 4 | 3 | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
63 | 55.26% |
|---|
| Considering new Interface | 114 |
13 | 11.40% |
|---|
| System Installed on time? | 114 |
98 | 85.96% |
|---|
| Average Collection size: |
| 2504333 |
|---|
| Type | Count |
|---|
| Public | 7 |
|---|
| Academic | 85 |
|---|
| School | 0 |
|---|
| Consortium | 5 |
|---|
| Special | 4 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 22 |
|---|
| [4] 250,001-1,000,000 | 26 |
|---|
| [5] 1,000,001-10,000,000 | 30 |
|---|
| [6] over 10,000,001 | 5 |
|---|
| 2014 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
| | 8 | 6 | 9 | 11 | 22 | 50 | 21 | 12 | 7 | 6.35 | 7 |
|---|
| ILS Functionality | 139 |
| | 8 | 5 | 9 | 9 | 30 | 37 | 25 | 16 | 7 | 6.44 | 7 |
|---|
| Print Functionality | 137 |
| | | | 7 | 3 | 12 | 38 | 52 | 25 | 8 | 7.46 | 8 |
|---|
| Electronic Functionality | 137 |
6 | 5 | 10 | 11 | 19 | 32 | 24 | 16 | 7 | 7 | 5 | 4.88 | 5 |
|---|
| Company Satisfaction | 138 |
| 3 | 8 | 5 | 6 | 17 | 20 | 32 | 31 | 16 | 7 | 6.37 | 7 |
|---|
| Support Satisfaction | 138 |
2 | 4 | 6 | 3 | 11 | 14 | 15 | 38 | 27 | 18 | 7 | 6.33 | 7 |
|---|
| Support Improvement | 135 |
2 | 2 | 1 | 4 | 21 | 48 | 16 | 14 | 9 | 18 | 5 | 5.69 | 5 |
|---|
| Company Loyalty | 138 |
6 | 4 | 4 | 6 | 10 | 9 | 17 | 32 | 19 | 31 | 7 | 6.32 | 7 |
|---|
| Open Source Interest | 136 |
33 | 25 | 20 | 4 | 11 | 16 | 9 | 14 | 2 | 2 | 0 | 2.85 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
64 | 45.71% |
|---|
| Considering new Interface | 140 |
18 | 12.86% |
|---|
| System Installed on time? | 140 |
117 | 83.57% |
|---|
| Average Collection size: |
| 1305573 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 103 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 28 |
|---|
| [4] 250,001-1,000,000 | 39 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2013 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | 3 | 2 | 5 | 5 | 10 | 12 | 36 | 16 | 6 | 7 | 6.23 | 7 |
|---|
| ILS Functionality | 96 |
| 3 | 4 | 1 | 5 | 11 | 12 | 31 | 24 | 5 | 7 | 6.41 | 7 |
|---|
| Print Functionality | 96 |
| 2 | 1 | 2 | 1 | 5 | 6 | 24 | 44 | 11 | 8 | 7.23 | 8 |
|---|
| Electronic Functionality | 96 |
4 | 11 | 9 | 8 | 14 | 15 | 14 | 16 | 4 | 1 | 7 | 4.39 | 5 |
|---|
| Company Satisfaction | 96 |
1 | 3 | 6 | 3 | 6 | 7 | 17 | 24 | 24 | 5 | 7 | 6.15 | 7 |
|---|
| Support Satisfaction | 96 |
1 | 4 | 3 | 3 | 10 | 9 | 15 | 19 | 24 | 8 | 8 | 6.16 | 7 |
|---|
| Support Improvement | 94 |
1 | 3 | 4 | 6 | 7 | 39 | 10 | 10 | 8 | 6 | 5 | 5.32 | 5 |
|---|
| Company Loyalty | 96 |
7 | 2 | 5 | 1 | 8 | 6 | 10 | 21 | 16 | 20 | 7 | 6.17 | 7 |
|---|
| Open Source Interest | 94 |
22 | 12 | 15 | 9 | 6 | 11 | 4 | 7 | 4 | 4 | 0 | 3.07 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 99 |
40 | 40.40% |
|---|
| Considering new Interface | 99 |
21 | 21.21% |
|---|
| System Installed on time? | 99 |
84 | 84.85% |
|---|
| Average Collection size: |
| 1419886 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 68 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 18 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2012 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 130 |
1 | | 3 | 6 | 7 | 12 | 25 | 48 | 23 | 5 | 7 | 6.36 | 7 |
|---|
| ILS Functionality | 130 |
1 | | 5 | 2 | 8 | 12 | 24 | 42 | 30 | 6 | 7 | 6.46 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 130 |
1 | 1 | 4 | 8 | 11 | 15 | 22 | 37 | 26 | 5 | 7 | 6.12 | 7 |
|---|
| Support Satisfaction | 129 |
1 | 2 | 7 | 13 | 7 | 14 | 23 | 33 | 23 | 6 | 7 | 5.89 | 6 |
|---|
| Support Improvement | 126 |
2 | 2 | 4 | 5 | 17 | 40 | 17 | 16 | 18 | 5 | 5 | 5.52 | 5 |
|---|
| Company Loyalty | 129 |
7 | 5 | 3 | 3 | 5 | 18 | 16 | 26 | 28 | 18 | 8 | 6.16 | 7 |
|---|
| Open Source Interest | 128 |
34 | 16 | 13 | 12 | 6 | 15 | 13 | 10 | 7 | 2 | 0 | 3.12 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 133 |
46 | 34.59% |
|---|
| Considering new Interface | 133 |
36 | 27.07% |
|---|
| System Installed on time? | 133 |
106 | 79.70% |
|---|
| Average Collection size: |
| 10677748 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 92 |
|---|
| School | 1 |
|---|
| Consortium | 7 |
|---|
| Special | 7 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 36 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2011 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
1 | 2 | 3 | 7 | 12 | 11 | 22 | 47 | 27 | 7 | 7 | 6.27 | 7 |
|---|
| ILS Functionality | 135 |
| 3 | 8 | 9 | 10 | 9 | 15 | 41 | 31 | 9 | 7 | 6.20 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 139 |
2 | 2 | 7 | 8 | 12 | 12 | 24 | 38 | 21 | 13 | 7 | 6.06 | 7 |
|---|
| Support Satisfaction | 138 |
3 | 1 | 7 | 7 | 10 | 16 | 20 | 40 | 22 | 12 | 7 | 6.09 | 7 |
|---|
| Support Improvement | 139 |
2 | 2 | 4 | 7 | 16 | 51 | 14 | 13 | 15 | 15 | 5 | 5.61 | 5 |
|---|
| Company Loyalty | 137 |
9 | 10 | 3 | 5 | 6 | 24 | 10 | 21 | 30 | 19 | 8 | 5.79 | 7 |
|---|
| Open Source Interest | 139 |
32 | 14 | 20 | 7 | 13 | 20 | 16 | 6 | 3 | 8 | 0 | 3.32 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
36 | 25.71% |
|---|
| Considering new Interface | 140 |
45 | 32.14% |
|---|
| System Installed on time? | 140 |
108 | 77.14% |
|---|
| Average Collection size: |
| 1515109 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 102 |
|---|
| School | 1 |
|---|
| Consortium | 5 |
|---|
| Special | 6 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 34 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2010 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 105 |
| 1 | 1 | 7 | 3 | 12 | 18 | 39 | 20 | 4 | 7 | 6.41 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 104 |
1 | | 4 | 6 | 10 | 18 | 14 | 31 | 16 | 4 | 7 | 5.97 | 6 |
|---|
| Support Satisfaction | 104 |
2 | | 7 | 5 | 7 | 14 | 21 | 20 | 25 | 3 | 8 | 5.96 | 6 |
|---|
| Support Improvement | 103 |
6 | | 1 | 3 | 14 | 43 | 12 | 6 | 9 | 9 | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 103 |
6 | 4 | 5 | 6 | | 17 | 9 | 22 | 15 | 19 | 7 | 5.98 | 7 |
|---|
| Open Source Interest | 103 |
16 | 18 | 10 | 10 | 10 | 17 | 8 | 6 | 5 | 3 | 1 | 3.40 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 106 |
20 | 18.87% |
|---|
| Considering new Interface | 106 |
63 | 59.43% |
|---|
| System Installed on time? | 106 |
89 | 83.96% |
|---|
| Average Collection size: |
| 1854711 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 76 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 16 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 25 |
|---|
| [5] 1,000,001-10,000,000 | 29 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2009 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 133 |
2 | 2 | 1 | 7 | 7 | 16 | 26 | 37 | 31 | 4 | 7 | 6.26 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 131 |
4 | 1 | 5 | 4 | 11 | 20 | 20 | 35 | 25 | 6 | 7 | 6.00 | 7 |
|---|
| Support Satisfaction | 132 |
4 | 2 | 5 | 4 | 12 | 24 | 27 | 23 | 20 | 11 | 6 | 5.86 | 6 |
|---|
| Support Improvement | 123 |
3 | 1 | 2 | 3 | 14 | 43 | 19 | 16 | 11 | 11 | 5 | 5.67 | 5 |
|---|
| Company Loyalty | 132 |
11 | 5 | 5 | 6 | 7 | 11 | 13 | 26 | 31 | 17 | 8 | 5.89 | 7 |
|---|
| Open Source Interest | 131 |
30 | 10 | 11 | 12 | 12 | 15 | 16 | 15 | 3 | 7 | 0 | 3.66 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 135 |
16 | 11.85% |
|---|
| Considering new Interface | 135 |
61 | 45.19% |
|---|
| System Installed on time? | 135 |
105 | 77.78% |
|---|
| 2008 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 66 |
2 | 1 | 1 | 6 | 5 | 8 | 12 | 20 | 9 | 2 | 7 | 5.80 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 66 |
2 | 2 | 7 | 5 | 7 | 7 | 16 | 10 | 7 | 3 | 6 | 5.20 | 6 |
|---|
| Support Satisfaction | 66 |
2 | 1 | 6 | 11 | 4 | 13 | 8 | 13 | 5 | 3 | 5 | 5.05 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 66 |
6 | 3 | 3 | 7 | 7 | 9 | 8 | 8 | 8 | 7 | 5 | 5.06 | 5 |
|---|
| Open Source Interest | 66 |
9 | 6 | 8 | 3 | 6 | 14 | 5 | 9 | 1 | 5 | 5 | 4.11 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 66 |
8 | 12.12% |
|---|
| Considering new Interface | 66 |
37 | 56.06% |
|---|
| System Installed on time? | 66 |
52 | 78.79% |
|---|
| 2007 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 78 |
4 | 2 | 4 | 2 | 4 | 9 | 15 | 28 | 9 | 1 | 7 | 5.69 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 87 |
5 | 2 | 7 | 5 | 10 | 14 | 12 | 22 | 8 | 2 | 7 | 5.16 | 6 |
|---|
| Support Satisfaction | 86 |
5 | 4 | 8 | 4 | 16 | 10 | 13 | 16 | 6 | 4 | 4 | 4.88 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 85 |
11 | 6 | 3 | 6 | 8 | 20 | 6 | 11 | 6 | 8 | 5 | 4.65 | 5 |
|---|
| Open Source Interest | 87 |
17 | 8 | 11 | 4 | 13 | 13 | 4 | 9 | 3 | 5 | 0 | 3.62 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 88 |
8 | 9.09% |
|---|
| Considering new Interface | 88 |
34 | 38.64% |
|---|
| System Installed on time? | 88 |
1 | 1.14% |
|---|
2021 : gen: 6.26 company 6.77 loyalty 6.62 support 6.69
2020 : gen: 5.97 company 6.71 loyalty 6.49 support 6.73
2019 : gen: 5.75 company 6.14 loyalty 6.40 support 6.23
2018 : gen: 5.84 company 5.90 loyalty 6.63 support 5.95
2017 : gen: 5.79 company 6.25 loyalty 6.65 support 6.15
2016 : gen: 5.95 company 6.24 loyalty 6.44 support 6.20
2015 : gen: 5.86 company 6.16 loyalty 6.29 support 6.08
2014 : gen: 6.35 company 6.37 loyalty 6.32 support 6.33
2013 : gen: 6.23 company 6.15 loyalty 6.17 support 6.16
2012 : gen: 6.36 company 6.12 loyalty 6.16 support 5.89
2011 : gen: 6.27 company 6.06 loyalty 5.79 support 6.09
2010 : gen: 6.41 company 5.97 loyalty 5.98 support 5.96
2009 : gen: 6.26 company 6.00 loyalty 5.89 support 5.86
2008 : gen: 5.80 company 5.20 loyalty 5.06 support 5.05
2007 : gen: 5.69 company 5.16 loyalty 4.65 support 4.88
Comments (survey2019)
We have loved Ex Libris as a company. We are a quasi-governmental entity and open source options are challenging for us.
(Library type: Special; collection size: very small; ils satisfaction: 6)
Aleph is a legacy system at this stage. It does what it does well - but is way past its sell-by date particularly when it comes to the effective management of digital resources. It also lacks the capacity for integration of related services (e.g. Reading Lists, discovery services) as offered by current library management platform offerings.
(Library type: ; collection size: very large; ils satisfaction: 3)
After a long hiatus in moving forward with a next-gen system implementation, we are once again scheduling consortium-wide meetings with the vendors.
(Library type: Academic; collection size: medium; ils satisfaction: 3)
We have an RFP for a replacement library system. That RFP has been placed on hold, but will be re-opened in the coming year.
(Library type: Academic; collection size: very large; ils satisfaction: 6)
We are actually in the transition phase from Aleph to Alma an will work from 2021 with a productive Alma / PrimoVE system. Therefore our answers still refer to Aleph.
(Library type: Academic; collection size: large; ils satisfaction: 7)
Please include an N/A option. Most of the direct contact to the company and support services for our ILS run through the consortia so we have little to judge on.
(Library type: Academic; collection size: medium; ils satisfaction: 3)
Exlibris is a competent Provider of library Systems but rather expensive. More competition in the field would not only bring prizes down but also stimulate Innovation.
(Library type: Academic; collection size: very small; ils satisfaction: 6)
For large research libraries there is a lack of choice in viable ILS products
(Library type: ; collection size: very large; ils satisfaction: 3)
C'est la dernière année d'utilisation d'Aleph car nous sommes actuellement en processus d'implantation du nouveau système. Nos réponses sont donc faites en tenant compte de ce changement.
(Library type: Academic; collection size: medium; ils satisfaction: 7)
Responses above are in the middle range because the consortium manages the ILS. We go through the consortium for any problems, enhancements, or troubleshooting. We have no experience with the vendor itself.
For the planned migration to a new ILS, that is a state mandated project that is funded and managed through the consortium. While each consortium member has representation on the review team and negotiating team for that project, we are prohibited by an NDA from discussing the vendors who responded to the ITN. There should be an announcement in early 2020 as to which vendor was selected.
(Library type: Academic; collection size: large; ils satisfaction: 5)
El costo anual de mantenimiento de ALEPH es demasiado elevado.
En Argentina nos cuesta muchísimo poder pagarlo.
Quisiéramos tener otros productos como Alma, Primo, etc. pero es "imposible" dado los montos en dólares.
Nuestro país ha sufrido una devaluación muy grande y al precio en dólores lo tenemos que multiplicar por 80.
Por tal motivo, estamos pensando a mediano plazo evaluar las alternativas de software libre.
(Library type: Academic; collection size: medium; ils satisfaction: 5)
We will shortly have a tender out for the market regarding a discovery system. Since we have Aleph we think ExlIbris will offer us Alma as an ILS, especially now after Exlibris acquired Innovative, otherwise Sierra might be an option.
(Library type: National; collection size: very large; ils satisfaction: 7)
We are moving to Folio beginning in Q3 2020, implementing the ERM-focused applications first. In Q3 2021, we plan to implement the rest of Folio. We've been involved in the Open Library Foundation since its inception. We will be using Index Data for hosting and implementation services.
(Library type: Academic; collection size: very large; ils satisfaction: 7)
The ILS that we use in good but the support company has lowered its effectiveness, however we have no other option in the market
(Library type: Academic; collection size: medium; ils satisfaction: 8)
The customer support would be better and respond faster as Aleph cost a lot in annual year maintenance (among three product: Aleph, SFX & Primo)
Compare with Primo, in view of product development, Aleph seems have slow development, not too many new functions and not too much improvement.
(Library type: Academic; collection size: medium; ils satisfaction: 7)
Easy integration of data into the systems developed by the library
(Library type: Academic; collection size: medium; ils satisfaction: 7)
We aree part of a consortium, so some of these questions are not relevant.
(Library type: Public; collection size: medium; ils satisfaction: 2)
I was not employed when the current system was installed and I do not interact with their customer service team. I believe all of our electronic resources go through Mango. The state is currently seeking new ILS and Discover systems, but I am not involved in the decision making. I know there is a lot of interested in Open Source for cost saving.
(Library type: Academic; collection size: very small; ils satisfaction: 4)
We are part of the national Project "[...]". ALMA as ILS will be implemented in December in all University libraries in [,...] .
(Library type: Academic; collection size: medium; ils satisfaction: 7)
[...]
(Library type: Academic; collection size: very large; ils satisfaction: 8)
The [...] chose Sierra over Alma after hoping for something better than Primo which we don't like at all. Inspire was an option offered. Now we will have to choose between Alma + Primo VE or Sierra + Primo
(Library type: National; collection size: very large; ils satisfaction: 3)