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Average responses by Category (2010 - 2019)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2019)

Year Apollo Atriuum Koha (BW) Evergreen -- Independent Polaris Library.Solution Symphony Evergreen -- Equinox Software Sierra
20108.76 -- -- -- 8.04 7.06 5.48 -- --
20118.60 -- 8.25 -- 7.70 7.07 7.00 6.85 --
20128.77 7.71 8.13 -- 7.80 7.35 6.43 6.71 --
20138.90 7.98 7.83 -- 7.53 7.48 6.87 7.11 5.00
20148.55 8.30 7.88 -- 7.35 7.39 6.85 7.58 4.90
20158.83 8.05 7.76 -- 6.63 8.00 6.70 7.58 4.83
20168.63 7.86 8.34 7.67 6.73 7.41 6.87 6.50 5.42
20178.63 8.26 8.05 7.92 6.92 7.00 6.86 7.93 5.53
20188.63 7.81 8.18 -- 6.78 7.38 6.38 -- 5.55
20198.63 8.53 8.37 8.20 7.21 7.13 7.12 6.73 5.64

Threshold: 12. Number of required responses for product to be included in the analysis.

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