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Average responses by Category (2010 - 2019)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '100001') (CollectionSize < '500000') (2019)

Year Koha (BW) Evergreen -- Independent Horizon Symphony Library.Solution Polaris Sierra
2010-- -- 5.78 5.02 6.47 7.93 --
2011-- -- 6.59 5.77 7.76 7.34 --
2012-- -- 6.45 6.25 7.85 7.43 6.64
2013-- -- 7.17 6.63 7.21 7.69 6.19
20147.42 -- 6.92 6.77 7.72 7.16 3.87
20157.47 -- 6.86 6.70 7.08 7.03 4.56
20167.67 -- 7.61 6.75 7.57 7.07 5.24
20178.31 -- 7.10 7.09 7.83 6.66 5.34
20188.54 -- 7.08 7.22 7.07 6.67 5.49
20198.50 8.15 7.39 7.19 6.88 6.53 5.36

Threshold: 12. Number of required responses for product to be included in the analysis.

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