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Average responses by Category (2010 - 2019)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '1') (CollectionSize < '30000') (2019)

Year Apollo Atriuum Koha (BW) Symphony VERSO Polaris Destiny Sierra
20108.73 7.17 -- 5.95 7.82 -- 6.62 --
20118.71 8.00 8.00 6.19 8.00 7.42 7.00 --
20128.76 8.15 8.29 7.22 7.64 7.21 7.92 --
20138.65 8.33 7.95 7.60 6.81 7.16 6.94 --
20148.67 8.20 7.90 7.58 7.23 7.22 6.00 --
20158.74 8.21 7.84 7.24 7.55 7.58 7.52 6.38
20168.41 8.13 7.79 7.79 7.88 7.24 7.24 5.47
20178.64 8.21 7.48 7.42 7.90 7.17 7.10 5.92
20188.58 8.39 7.65 7.39 7.87 7.51 6.50 6.65
20198.64 8.41 8.23 7.31 7.31 7.29 7.17 5.83

Threshold: 12. Number of required responses for product to be included in the analysis.

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