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Average responses by Category (2007 - 2019)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (2019)

Year Apollo Koha (BW) Atriuum Evergreen -- Independent Horizon Carl.X Symphony AGent VERSO Library.Solution Evergreen -- Equinox Software Polaris Destiny Spydus Sierra
2007-- -- -- -- 5.89 -- 5.48 7.68 6.78 -- 8.23 -- -- --
2008-- -- -- -- 5.50 -- 4.85 7.95 6.96 -- 7.82 -- -- --
20098.79 -- 7.70 -- 5.73 -- 5.17 8.46 7.11 -- 7.71 -- 6.00 --
20108.75 8.52 7.47 -- 5.72 -- 5.58 7.97 7.15 -- 7.78 6.47 7.45 --
20118.67 8.31 7.62 -- 6.58 -- 6.20 8.26 7.43 6.83 7.52 6.91 6.59 --
20128.75 8.23 8.02 -- 6.43 -- 6.60 7.72 7.71 6.67 7.48 7.89 6.50 6.57
20138.72 7.82 8.23 -- 6.66 -- 6.84 7.02 7.40 7.07 7.56 6.96 6.73 5.47
20148.64 7.72 8.19 -- 6.31 -- 6.95 6.98 7.46 7.06 7.33 6.13 6.74 4.21
20158.78 7.77 8.15 7.38 6.76 -- 6.91 7.49 7.60 7.58 6.94 7.35 6.91 4.74
20168.47 8.01 8.00 7.78 7.29 -- 7.12 7.77 7.60 7.18 7.04 6.83 6.50 5.05
20178.58 7.90 8.18 8.00 6.96 -- 7.17 7.63 7.42 7.57 6.93 7.10 6.25 5.23
20188.54 8.12 8.13 8.19 7.17 6.31 7.05 7.76 7.36 7.32 6.93 6.50 6.00 5.45
20198.60 8.33 8.33 8.24 7.44 7.42 7.29 7.28 7.07 7.00 6.97 6.93 6.00 5.30

Threshold: 12. Number of required responses for product to be included in the analysis.

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