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Average responses by Category (2010 - 2019)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Academic) (CollectionSize > '1000001') (2019)

Year Symphony ALEPH 500 Alma Sierra
2010-- 5.85 -- --
20115.33 6.16 -- --
20125.65 5.86 -- 6.89
20136.44 6.56 -- 6.65
20146.63 6.66 6.26 5.88
20157.11 6.59 6.58 5.29
20166.73 7.13 6.49 5.60
20176.83 6.20 6.26 4.95
20186.75 6.08 5.86 4.46
20197.06 -- 5.73 4.81

Threshold: 12. Number of required responses for product to be included in the analysis.

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