Statistical Report for Voyager
Statistics according to type and size categories
The following table presents the 2018 results according to the type and size of the library.
| Voyager | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 71 | 5.27 |
22 | 4.86 | 15 | 5.87 | 20 | 5.15 | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| ILSFunctionality | 71 | 4.99 |
22 | 4.77 | 15 | 5.67 | 20 | 4.70 | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| PrintFunctionality | 71 | 6.58 |
22 | 6.23 | 15 | 7.07 | 20 | 6.85 | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| ElectronicFunctionality | 70 | 3.74 |
21 | 3.10 | 15 | 4.80 | 20 | 3.35 | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| SatisfactionCustomerSupport | 68 | 6.40 |
21 | 5.95 | 15 | 6.53 | 18 | 6.33 | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| CompanyLoyalty | 68 | 6.53 |
21 | 6.29 | 15 | 6.33 | 19 | 6.95 | 0 | | 0 | | 0 | | 0 | | 0 | |
|---|
| 2018 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 71 |
1 | 1 | 4 | 7 | 6 | 15 | 21 | 11 | 3 | 2 | 6 | 5.27 | 6 |
|---|
| ILS Functionality | 71 |
1 | | 3 | 14 | 10 | 13 | 17 | 8 | 2 | 3 | 6 | 4.99 | 5 |
|---|
| Print Functionality | 71 |
1 | | | 2 | 6 | 4 | 18 | 17 | 17 | 6 | 6 | 6.58 | 7 |
|---|
| Electronic Functionality | 70 |
4 | 11 | 5 | 11 | 14 | 9 | 9 | 5 | | 2 | 4 | 3.74 | 4 |
|---|
| Company Satisfaction | 70 |
1 | | 2 | 1 | 6 | 8 | 17 | 16 | 16 | 3 | 6 | 6.29 | 7 |
|---|
| Support Satisfaction | 68 |
1 | | 2 | 3 | 3 | 6 | 14 | 19 | 17 | 3 | 7 | 6.40 | 7 |
|---|
| Support Improvement | 70 |
1 | | | 1 | 17 | 20 | 10 | 8 | 11 | 2 | 5 | 5.61 | 5 |
|---|
| Company Loyalty | 68 |
4 | 2 | 1 | 2 | 4 | 6 | 7 | 7 | 18 | 17 | 8 | 6.53 | 8 |
|---|
| Open Source Interest | 68 |
20 | 7 | 7 | 4 | 7 | 8 | 3 | 4 | 1 | 7 | 0 | 3.21 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 71 |
58 | 81.69% |
|---|
| Considering new Interface | 71 |
18 | 25.35% |
|---|
| System Installed on time? | 71 |
60 | 84.51% |
|---|
| Average Collection size: |
| 4703474 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 57 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 12 |
|---|
| [4] 250,001-1,000,000 | 20 |
|---|
| [5] 1,000,001-10,000,000 | 20 |
|---|
| [6] over 10,000,001 | 5 |
|---|
| 2017 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 119 |
| 1 | 6 | 9 | 11 | 28 | 18 | 28 | 17 | 1 | 5 | 5.66 | 6 |
|---|
| ILS Functionality | 118 |
| 2 | 5 | 8 | 18 | 26 | 15 | 22 | 18 | 4 | 5 | 5.61 | 6 |
|---|
| Print Functionality | 116 |
| | | 3 | 3 | 9 | 17 | 41 | 36 | 7 | 7 | 6.95 | 7 |
|---|
| Electronic Functionality | 117 |
8 | 16 | 18 | 12 | 20 | 9 | 14 | 13 | 5 | 2 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 119 |
| 1 | 3 | 1 | 16 | 14 | 25 | 29 | 26 | 4 | 7 | 6.23 | 6 |
|---|
| Support Satisfaction | 118 |
| 2 | 2 | 4 | 10 | 17 | 26 | 27 | 23 | 7 | 7 | 6.23 | 6 |
|---|
| Support Improvement | 117 |
1 | | 1 | 5 | 13 | 57 | 10 | 12 | 13 | 5 | 5 | 5.53 | 5 |
|---|
| Company Loyalty | 118 |
3 | 1 | 3 | 3 | 11 | 13 | 17 | 16 | 23 | 28 | 9 | 6.57 | 7 |
|---|
| Open Source Interest | 117 |
20 | 15 | 18 | 7 | 15 | 9 | 9 | 10 | 10 | 4 | 0 | 3.56 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 119 |
83 | 69.75% |
|---|
| Considering new Interface | 119 |
15 | 12.61% |
|---|
| System Installed on time? | 119 |
113 | 94.96% |
|---|
| Average Collection size: |
| 2797448 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 91 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 22 |
|---|
| [3] 100,001-250,000 | 25 |
|---|
| [4] 250,001-1,000,000 | 34 |
|---|
| [5] 1,000,001-10,000,000 | 27 |
|---|
| [6] over 10,000,001 | 6 |
|---|
| 2016 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 117 |
2 | 4 | 3 | 9 | 13 | 16 | 29 | 21 | 17 | 3 | 6 | 5.58 | 6 |
|---|
| ILS Functionality | 116 |
2 | 3 | 5 | 14 | 11 | 18 | 23 | 20 | 12 | 8 | 6 | 5.47 | 6 |
|---|
| Print Functionality | 117 |
1 | | 3 | 3 | 6 | 7 | 19 | 31 | 31 | 16 | 7 | 6.81 | 7 |
|---|
| Electronic Functionality | 115 |
9 | 10 | 26 | 17 | 9 | 19 | 13 | 7 | 4 | 1 | 2 | 3.58 | 3 |
|---|
| Company Satisfaction | 115 |
1 | 3 | 7 | 6 | 6 | 17 | 16 | 28 | 27 | 4 | 7 | 5.98 | 7 |
|---|
| Support Satisfaction | 112 |
3 | 2 | 5 | 5 | 11 | 13 | 16 | 22 | 26 | 9 | 8 | 6.03 | 7 |
|---|
| Support Improvement | 112 |
2 | 1 | 1 | 9 | 22 | 48 | 7 | 8 | 9 | 5 | 5 | 5.12 | 5 |
|---|
| Company Loyalty | 116 |
2 | 2 | 2 | 5 | 12 | 14 | 13 | 30 | 11 | 25 | 7 | 6.38 | 7 |
|---|
| Open Source Interest | 117 |
26 | 13 | 10 | 7 | 14 | 17 | 7 | 11 | 6 | 6 | 0 | 3.56 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 117 |
79 | 67.52% |
|---|
| Considering new Interface | 117 |
18 | 15.38% |
|---|
| System Installed on time? | 117 |
107 | 91.45% |
|---|
| Average Collection size: |
| 3728028 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 90 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 22 |
|---|
| [3] 100,001-250,000 | 22 |
|---|
| [4] 250,001-1,000,000 | 32 |
|---|
| [5] 1,000,001-10,000,000 | 27 |
|---|
| [6] over 10,000,001 | 8 |
|---|
| 2015 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 115 |
1 | 1 | 4 | 6 | 13 | 19 | 33 | 16 | 21 | 1 | 6 | 5.75 | 6 |
|---|
| ILS Functionality | 115 |
| 1 | 2 | 8 | 11 | 23 | 29 | 17 | 18 | 6 | 6 | 5.90 | 6 |
|---|
| Print Functionality | 113 |
| | 1 | 4 | 7 | 8 | 19 | 25 | 32 | 17 | 8 | 6.90 | 7 |
|---|
| Electronic Functionality | 113 |
1 | 17 | 16 | 11 | 17 | 18 | 21 | 6 | 4 | 2 | 6 | 4.05 | 4 |
|---|
| Company Satisfaction | 113 |
| | 3 | 7 | 12 | 21 | 21 | 22 | 19 | 8 | 7 | 6.05 | 6 |
|---|
| Support Satisfaction | 113 |
2 | | 5 | 5 | 13 | 17 | 14 | 21 | 30 | 6 | 8 | 6.08 | 7 |
|---|
| Support Improvement | 111 |
1 | | 2 | 4 | 13 | 53 | 14 | 16 | 4 | 4 | 5 | 5.38 | 5 |
|---|
| Company Loyalty | 115 |
5 | 2 | 3 | 5 | 4 | 16 | 19 | 22 | 17 | 22 | 7 | 6.27 | 7 |
|---|
| Open Source Interest | 109 |
24 | 11 | 10 | 12 | 7 | 13 | 6 | 10 | 10 | 6 | 0 | 3.67 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 120 |
82 | 68.33% |
|---|
| Considering new Interface | 120 |
17 | 14.17% |
|---|
| System Installed on time? | 120 |
107 | 89.17% |
|---|
| Average Collection size: |
| 2289918 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 85 |
|---|
| School | 1 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 28 |
|---|
| [4] 250,001-1,000,000 | 26 |
|---|
| [5] 1,000,001-10,000,000 | 27 |
|---|
| [6] over 10,000,001 | 7 |
|---|
| 2014 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 149 |
2 | 3 | 5 | 9 | 15 | 16 | 38 | 37 | 22 | 2 | 6 | 5.78 | 6 |
|---|
| ILS Functionality | 148 |
| 5 | 6 | 12 | 16 | 20 | 33 | 31 | 20 | 5 | 6 | 5.66 | 6 |
|---|
| Print Functionality | 148 |
| | | 4 | 3 | 8 | 25 | 39 | 56 | 13 | 8 | 7.11 | 7 |
|---|
| Electronic Functionality | 145 |
6 | 16 | 21 | 17 | 18 | 16 | 24 | 19 | 6 | 2 | 6 | 4.17 | 4 |
|---|
| Company Satisfaction | 147 |
2 | 1 | 3 | 12 | 11 | 27 | 23 | 38 | 24 | 6 | 7 | 5.93 | 6 |
|---|
| Support Satisfaction | 147 |
1 | 3 | 6 | 8 | 12 | 24 | 30 | 32 | 22 | 9 | 7 | 5.90 | 6 |
|---|
| Support Improvement | 146 |
1 | 2 | 6 | 5 | 22 | 65 | 18 | 11 | 8 | 8 | 5 | 5.23 | 5 |
|---|
| Company Loyalty | 149 |
10 | 5 | 9 | 5 | 11 | 26 | 12 | 26 | 27 | 18 | 8 | 5.66 | 6 |
|---|
| Open Source Interest | 145 |
35 | 26 | 14 | 7 | 15 | 18 | 12 | 9 | 3 | 6 | 0 | 3.02 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 151 |
102 | 67.55% |
|---|
| Considering new Interface | 151 |
26 | 17.22% |
|---|
| System Installed on time? | 151 |
133 | 88.08% |
|---|
| Average Collection size: |
| 1939716 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 128 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 39 |
|---|
| [3] 100,001-250,000 | 32 |
|---|
| [4] 250,001-1,000,000 | 36 |
|---|
| [5] 1,000,001-10,000,000 | 29 |
|---|
| [6] over 10,000,001 | 5 |
|---|
| 2013 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 112 |
1 | 1 | 3 | 6 | 7 | 11 | 21 | 42 | 19 | 1 | 7 | 6.15 | 7 |
|---|
| ILS Functionality | 112 |
| 2 | 4 | 3 | 6 | 16 | 24 | 32 | 22 | 3 | 7 | 6.20 | 7 |
|---|
| Print Functionality | 112 |
| | | 2 | 4 | 4 | 12 | 31 | 43 | 16 | 8 | 7.31 | 8 |
|---|
| Electronic Functionality | 111 |
1 | 6 | 14 | 17 | 7 | 17 | 21 | 18 | 7 | 3 | 6 | 4.80 | 5 |
|---|
| Company Satisfaction | 110 |
1 | 2 | 3 | 7 | 7 | 11 | 21 | 42 | 14 | 2 | 7 | 6.02 | 7 |
|---|
| Support Satisfaction | 110 |
| 5 | 2 | 5 | 10 | 14 | 26 | 31 | 15 | 2 | 7 | 5.86 | 6 |
|---|
| Support Improvement | 109 |
| 2 | 1 | 8 | 7 | 56 | 10 | 12 | 9 | 4 | 5 | 5.39 | 5 |
|---|
| Company Loyalty | 110 |
2 | 1 | 2 | 8 | 5 | 15 | 23 | 24 | 17 | 13 | 7 | 6.21 | 6 |
|---|
| Open Source Interest | 110 |
27 | 12 | 13 | 6 | 9 | 15 | 12 | 9 | 4 | 3 | 0 | 3.28 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
59 | 51.75% |
|---|
| Considering new Interface | 114 |
30 | 26.32% |
|---|
| System Installed on time? | 114 |
103 | 90.35% |
|---|
| Average Collection size: |
| 1534747 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 85 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 25 |
|---|
| [4] 250,001-1,000,000 | 29 |
|---|
| [5] 1,000,001-10,000,000 | 24 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2012 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 171 |
4 | 1 | 8 | 11 | 13 | 21 | 37 | 55 | 20 | 1 | 7 | 5.75 | 6 |
|---|
| ILS Functionality | 171 |
1 | 3 | 8 | 15 | 10 | 29 | 28 | 43 | 30 | 4 | 7 | 5.81 | 6 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 169 |
3 | 3 | 6 | 11 | 16 | 22 | 29 | 54 | 25 | | 7 | 5.76 | 6 |
|---|
| Support Satisfaction | 168 |
4 | 5 | 5 | 13 | 17 | 23 | 33 | 45 | 22 | 1 | 7 | 5.57 | 6 |
|---|
| Support Improvement | 162 |
8 | 5 | 1 | 4 | 28 | 65 | 15 | 24 | 10 | 2 | 5 | 5.01 | 5 |
|---|
| Company Loyalty | 170 |
7 | 3 | 6 | 12 | 12 | 33 | 20 | 38 | 14 | 25 | 7 | 5.81 | 6 |
|---|
| Open Source Interest | 167 |
32 | 17 | 19 | 16 | 9 | 32 | 16 | 12 | 5 | 9 | 0 | 3.59 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 172 |
84 | 48.84% |
|---|
| Considering new Interface | 172 |
56 | 32.56% |
|---|
| System Installed on time? | 172 |
154 | 89.53% |
|---|
| Average Collection size: |
| 1439754 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 136 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 22 |
|---|
| [3] 100,001-250,000 | 39 |
|---|
| [4] 250,001-1,000,000 | 53 |
|---|
| [5] 1,000,001-10,000,000 | 30 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2011 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 154 |
1 | | 4 | 17 | 5 | 18 | 27 | 56 | 22 | 4 | 7 | 6.07 | 7 |
|---|
| ILS Functionality | 152 |
| 1 | 8 | 16 | 7 | 16 | 26 | 44 | 31 | 3 | 7 | 6.00 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 154 |
1 | 1 | 4 | 10 | 12 | 16 | 22 | 54 | 27 | 7 | 7 | 6.21 | 7 |
|---|
| Support Satisfaction | 152 |
3 | | 7 | 11 | 5 | 18 | 23 | 47 | 30 | 8 | 7 | 6.16 | 7 |
|---|
| Support Improvement | 149 |
2 | 2 | 4 | 7 | 13 | 62 | 16 | 19 | 15 | 9 | 5 | 5.52 | 5 |
|---|
| Company Loyalty | 154 |
5 | 2 | | 12 | 10 | 30 | 17 | 34 | 24 | 20 | 7 | 6.10 | 7 |
|---|
| Open Source Interest | 152 |
25 | 16 | 16 | 16 | 12 | 21 | 17 | 13 | 10 | 6 | 0 | 3.79 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 154 |
60 | 38.96% |
|---|
| Considering new Interface | 154 |
62 | 40.26% |
|---|
| System Installed on time? | 154 |
139 | 90.26% |
|---|
| Average Collection size: |
| 1940682 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 117 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 4 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 19 |
|---|
| [3] 100,001-250,000 | 36 |
|---|
| [4] 250,001-1,000,000 | 51 |
|---|
| [5] 1,000,001-10,000,000 | 23 |
|---|
| [6] over 10,000,001 | 6 |
|---|
| 2010 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 123 |
| | 4 | 3 | 10 | 25 | 25 | 42 | 13 | 1 | 7 | 6.01 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 123 |
| 1 | 5 | 5 | 11 | 18 | 30 | 39 | 13 | 1 | 7 | 5.90 | 6 |
|---|
| Support Satisfaction | 120 |
| 4 | 4 | 4 | 11 | 21 | 32 | 23 | 20 | 1 | 6 | 5.79 | 6 |
|---|
| Support Improvement | 118 |
| 3 | 3 | 6 | 11 | 52 | 14 | 18 | 11 | | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 121 |
2 | 3 | 4 | 5 | 13 | 27 | 15 | 28 | 17 | 7 | 7 | 5.77 | 6 |
|---|
| Open Source Interest | 120 |
11 | 16 | 16 | 14 | 9 | 18 | 9 | 8 | 9 | 10 | 5 | 4.07 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 124 |
40 | 32.26% |
|---|
| Considering new Interface | 124 |
64 | 51.61% |
|---|
| System Installed on time? | 124 |
106 | 85.48% |
|---|
| Average Collection size: |
| 1095582 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 97 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 27 |
|---|
| [4] 250,001-1,000,000 | 37 |
|---|
| [5] 1,000,001-10,000,000 | 17 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2009 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 164 |
| | 8 | 10 | 9 | 31 | 39 | 41 | 22 | 4 | 7 | 5.91 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 162 |
1 | 1 | 7 | 12 | 17 | 23 | 35 | 45 | 19 | 2 | 7 | 5.73 | 6 |
|---|
| Support Satisfaction | 162 |
1 | 3 | 11 | 15 | 12 | 20 | 26 | 44 | 25 | 5 | 7 | 5.72 | 6 |
|---|
| Support Improvement | 153 |
2 | 5 | 8 | 8 | 18 | 54 | 17 | 17 | 18 | 6 | 5 | 5.27 | 5 |
|---|
| Company Loyalty | 160 |
11 | 5 | 5 | 11 | 14 | 22 | 20 | 42 | 17 | 13 | 7 | 5.51 | 6 |
|---|
| Open Source Interest | 164 |
24 | 19 | 23 | 11 | 8 | 23 | 16 | 19 | 12 | 9 | 0 | 3.97 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 164 |
31 | 18.90% |
|---|
| Considering new Interface | 164 |
89 | 54.27% |
|---|
| System Installed on time? | 164 |
142 | 86.59% |
|---|
| 2008 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 87 |
| | 6 | 5 | 8 | 5 | 23 | 21 | 17 | 2 | 6 | 6.01 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 87 |
1 | 1 | 5 | 9 | 5 | 16 | 15 | 23 | 11 | 1 | 7 | 5.59 | 6 |
|---|
| Support Satisfaction | 87 |
1 | 4 | 3 | 10 | 5 | 13 | 19 | 14 | 14 | 4 | 6 | 5.57 | 6 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 87 |
5 | 3 | 10 | 7 | 7 | 12 | 11 | 13 | 13 | 6 | 7 | 5.14 | 5 |
|---|
| Open Source Interest | 86 |
10 | 7 | 10 | 6 | 4 | 14 | 7 | 10 | 4 | 14 | 5 | 4.66 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 87 |
19 | 21.84% |
|---|
| Considering new Interface | 87 |
40 | 45.98% |
|---|
| System Installed on time? | 87 |
83 | 95.40% |
|---|
| 2007 Survey Results |
| Product: Voyager |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 83 |
| 1 | 3 | 12 | 3 | 17 | 19 | 22 | 5 | 1 | 7 | 5.51 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 110 |
1 | 5 | 9 | 14 | 13 | 17 | 24 | 21 | 5 | 1 | 6 | 4.93 | 5 |
|---|
| Support Satisfaction | 108 |
4 | 5 | 9 | 13 | 14 | 14 | 18 | 19 | 10 | 2 | 7 | 4.88 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 105 |
16 | 2 | 11 | 13 | 9 | 25 | 9 | 8 | 6 | 6 | 5 | 4.15 | 5 |
|---|
| Open Source Interest | 107 |
10 | 8 | 12 | 12 | 13 | 12 | 15 | 12 | 6 | 7 | 6 | 4.35 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 111 |
24 | 21.62% |
|---|
| Considering new Interface | 111 |
53 | 47.75% |
|---|
| System Installed on time? | 111 |
1 | 0.90% |
|---|
2018 : gen: 5.27 company 6.29 loyalty 6.53 support 6.40
2017 : gen: 5.66 company 6.23 loyalty 6.57 support 6.23
2016 : gen: 5.58 company 5.98 loyalty 6.38 support 6.03
2015 : gen: 5.75 company 6.05 loyalty 6.27 support 6.08
2014 : gen: 5.78 company 5.93 loyalty 5.66 support 5.90
2013 : gen: 6.15 company 6.02 loyalty 6.21 support 5.86
2012 : gen: 5.75 company 5.76 loyalty 5.81 support 5.57
2011 : gen: 6.07 company 6.21 loyalty 6.10 support 6.16
2010 : gen: 6.01 company 5.90 loyalty 5.77 support 5.79
2009 : gen: 5.91 company 5.73 loyalty 5.51 support 5.72
2008 : gen: 6.01 company 5.59 loyalty 5.14 support 5.57
2007 : gen: 5.51 company 4.93 loyalty 4.15 support 4.88
Comments (survey2018)
When we implemented Voyager in 2001 it was very suitable for our needs at that time and still performs those functions well. We now require that same functionality and extra new functionality especially with regards to eresources management and bib and holdings data manipulation. A more modern system would provide this so we will be looking at the ILS market in the near future.
(Library type: State; collection size: very large; ils satisfaction: 5)
Our information security folks disabled our ILS four years ago and then somehow lost the data that would have permitted a revival. ExLibris no longer does new installations of Voyager and suggested we move to Alma, but I don't think it's met all the FedRamp requirements (to say nothing of whatever our IA folks would demand) and it appears to be far more complicated than we need. Management doesn't appear to be interested in addressing this need, so we're relying on the tools we have.
(Library type: Medical; collection size: small; ils satisfaction: 5)
We are in the process of migrating to OCLC WMS. We have signed the contract. Migration will start in early 2019.
I feel like this survey should ask about ERM functionality--satisfaction with current system and whether it is part of ILS migration consideration.
(Library type: Academic; collection size: medium; ils satisfaction: 2)
While we're not actively seeking a new ILS at the moment, I am keeping my eye on the market with the expectation that our current ILS is nearing end-of-life. I do not believe the direction our current ILS vendor is taking will best serve our needs.
(Library type: Independent Research; collection size: large; ils satisfaction: 7)
[...]
(Library type: National; collection size: very large; ils satisfaction: 8)
Voyager as we have implemented it is very restrictive and limiting. We plan to go with Alma in the next year and look forward to being able to offer better services to our patrons and make better use of staff time.
(Library type: Independent Research; collection size: large; ils satisfaction: 3)
We have started a migration process to Alma and Primo VE. So far the migration is on schedule and the vendor has been very helpful.
We use open source solutions for many of our services (e.g. Islandora, DSpace, OJS) but the ILS solution is not yet mature.
(Library type: Academic; collection size: very large; ils satisfaction: 6)
[...] Library is one of about 100 [...] that are migrating to Alma/Primo in the coming year.
(Library type: Academic; collection size: medium; ils satisfaction: 5)
We are part of [...]consortium who have signed contract to move to Alma in 2019/2020.
Responses in this survey relate to Voyager system currently in place, not to Alma which is not yet implemented.
(Library type: Academic; collection size: large; ils satisfaction: 7)
Community support is waning for this product and upgrades are getting further apart. When we get the funding, we will move on. In the meantime, we will continue to adapt to its limitations regarding acquisitions, ebooks, and other staff tasks.
(Library type: Academic; collection size: medium; ils satisfaction: 5)
We get our ILS through [...]. Therefore, we do not make any decisions solo.
(Library type: Theology; collection size: medium; ils satisfaction: 7)
THIS # INCLUDES BOTH THE CAMPUS LIBRARIES' HOLDINGS.
(Library type: Academic; collection size: medium; ils satisfaction: 2)
Voyager was good for what it was, but it is inefficient and out of date for our current needs. The university will be moving to OCLC WMS in July 2019, and the [...] will be dissolved at that time.
(Library type: Academic; collection size: medium; ils satisfaction: 7)
We are part of state implementation of Alma/Primo but do not expect to go live until January 2020.
(Library type: Academic; collection size: medium; ils satisfaction: 4)
We implemented Summon 2.0 in 2015 for discovery and export MARC records from the ILS (Voyager) into Summon, but it's not acting as a discovery layer per se.
Note re: approx. # of vols. includes print and electronic materials plus microforms
We still anticipate making a decision about a new ILS in the next 12 months.
(Library type: Theology; collection size: very large; ils satisfaction: 5)
13 academic libraries in [...] have signed a contract for a new consortial shared LSP. This will be a new consortium, and could have more [...] . The comments above reflect an old Voyager system (it chugs along, reliable, support is good but there is really no development) with Summon discovery and Intota ERM/360 Link. Intota has been a disappointment as it was not developed from its initial form, and Summon is current but has some issues that we have discussed with Ex Libris, but some important ones have not been resolved, e.g. accurate date sort has been a sore point. We have talked with Ex Libris about it. We are currently in the onboarding/preparation phase for Alma/Primo, beginning implementation proper in Feb 2019, and go-live date December 2019.
(Library type: Academic; collection size: very large; ils satisfaction: 2)
We are part of a statewide consortium that is in the beginning stages of transitioning from Voyager to Alma. This process will occur over the next 8 months.
(Library type: Academic; collection size: medium; ils satisfaction: 6)
[...]
(Library type: Academic; collection size: medium; ils satisfaction: 6)
We really don't have a choice in what ILS we use because we are part of a consortium that runs our ILS.
(Library type: Academic; collection size: medium; ils satisfaction: 5)
[...] I state-wide consortium will be migrating to Alma within next couple years. We anticipate that 2019 will be our last full year using Voyager.
(Library type: Academic; collection size: medium; ils satisfaction: 7)
[...]
(Library type: Academic; collection size: very large; ils satisfaction: 6)
When the consortia started its process to develop an rfp for a new ILS, I had very much hoped that there would be an open source option. At that point, we were following developments with OLE in particular. Unfortunately, such systems have not matured to the degree that they were considered an option, by the time the rfp was issued.
(Library type: Academic; collection size: very large; ils satisfaction: 4)
A decision was made as a system to move to Alma. I would like to check out what Folio developes into in the future and will keep tabs on its development and rollout throughout libraries.
(Library type: Academic; collection size: small; ils satisfaction: 6)
Voyager system is increasingly dated for our need and we are actively looking for a sustainable options for ILS. Folio development is definitely an exciting progress that we are paying close attention and we are likely to implement if Folio successfully matures.
(Library type: Academic; collection size: very large; ils satisfaction: 4)
We presently have good relations with ExLibris. We would like to see how the field of Next Generation ILS's develop before making any move.
(Library type: Academic; collection size: very large; ils satisfaction: 6)
A large consortia of [...] higher education libraries are moving to Alma in 2019-2020
(Library type: Academic; collection size: very large; ils satisfaction: 3)