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Statistical Report for Koha -- Independent

Statistics according to type and size categories

The following table presents the 2018 results according to the type and size of the library.

Koha -- IndependentallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS378.03 567.50040020
ILSFunctionality377.84 566.67040020
PrintFunctionality368.19 568.00040020
ElectronicFunctionality336.76 565.67040020
SatisfactionCustomerSupport327.63 566.67040010
CompanyLoyalty317.71 566.67040010



2018 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction37 2 1 1 3 13 17 98.038
ILS Functionality37 2 1 1 6 12 15 97.848
Print Functionality36 1 1 4 13 17 98.198
Electronic Functionality33 1 2 4 6 8 5 7 76.767
Company Satisfaction32 1 1 1 1 1 4 8 15 97.728
Support Satisfaction32 1 1 1 2 1 3 8 15 97.638
Support Improvement30 1 1 1 2 7 3 1 6 8 96.477
Company Loyalty31 1 1 1 1 5 6 16 97.719
Open Source Interest31 2 1 4 24 98.109

CategoryTotalYespercent
Considering new ILS37 12.70%
Considering new Interface37 25.41%
System Installed on time?37 2978.38%

Average Collection size: 141490

TypeCount
Public4
Academic13
School2
Consortium0
Special5

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00015
[3] 100,001-250,0004
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2017 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction61 1 3 6 14 17 20 97.668
ILS Functionality61 1 1 2 5 15 17 20 97.648
Print Functionality61 1 1 1 2 3 7 21 25 97.808
Electronic Functionality58 3 2 1 1 4 8 10 11 8 10 76.107
Company Satisfaction51 1 4 7 6 12 21 97.678
Support Satisfaction52 2 1 1 2 4 6 5 13 18 97.088
Support Improvement49 1 3 13 3 8 8 13 56.827
Company Loyalty52 2 1 1 3 7 4 9 8 17 96.857
Open Source Interest55 2 2 2 1 3 45 98.189

CategoryTotalYespercent
Considering new ILS62 34.84%
Considering new Interface62 1117.74%
System Installed on time?62 3962.90%

Average Collection size: 197946

TypeCount
Public6
Academic29
School6
Consortium0
Special9

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00030
[3] 100,001-250,0008
[4] 250,001-1,000,00010
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2016 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction75 2 1 3 9 12 23 25 97.608
ILS Functionality75 2 6 7 15 26 19 87.478
Print Functionality75 1 1 3 6 12 28 24 87.698
Electronic Functionality74 2 6 2 7 13 6 16 15 7 75.977
Company Satisfaction69 1 1 2 4 7 9 9 17 19 96.968
Support Satisfaction68 1 2 2 3 3 7 7 12 16 15 86.637
Support Improvement68 1 2 2 4 15 9 8 10 17 96.507
Company Loyalty63 4 5 3 2 2 4 4 7 13 19 96.248
Open Source Interest66 3 1 2 2 1 7 50 98.069

CategoryTotalYespercent
Considering new ILS78 45.13%
Considering new Interface78 1519.23%
System Installed on time?78 5165.38%

Average Collection size: 253881

TypeCount
Public11
Academic39
School6
Consortium0
Special12

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00042
[3] 100,001-250,00010
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0004
[6] over 10,000,0010



2015 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction44 1 2 1 1 5 11 23 97.899
ILS Functionality45 1 1 1 1 5 17 19 97.898
Print Functionality45 2 1 1 1 4 14 22 97.848
Electronic Functionality44 2 1 5 4 5 14 6 7 76.457
Company Satisfaction36 1 1 3 2 8 7 14 97.478
Support Satisfaction35 3 1 4 2 5 11 9 86.808
Support Improvement34 2 1 2 1 7 3 3 6 9 96.327
Company Loyalty32 7 1 1 1 1 4 1 2 4 10 95.387
Open Source Interest35 3 1 1 1 29 97.869

CategoryTotalYespercent
Considering new ILS46 36.52%
Considering new Interface46 613.04%
System Installed on time?46 3269.57%

Average Collection size: 224897

TypeCount
Public7
Academic15
School4
Consortium0
Special8

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00023
[3] 100,001-250,0006
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2014 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction51 2 1 3 14 17 14 87.678
ILS Functionality51 1 1 3 4 10 17 15 87.538
Print Functionality46 1 2 2 6 20 15 87.898
Electronic Functionality48 4 1 7 5 4 11 10 6 76.047
Company Satisfaction46 2 1 3 5 16 19 97.938
Support Satisfaction44 1 1 3 3 5 6 10 15 97.208
Support Improvement42 1 3 11 2 4 8 13 96.888
Company Loyalty37 2 1 2 2 2 6 9 13 97.118
Open Source Interest44 1 1 1 2 3 36 98.489

CategoryTotalYespercent
Considering new ILS53 35.66%
Considering new Interface53 713.21%
System Installed on time?53 3362.26%

Average Collection size: 298934

TypeCount
Public6
Academic24
School6
Consortium0
Special8

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00029
[3] 100,001-250,0006
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2013 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction42 1 1 1 9 14 16 97.938
ILS Functionality42 1 1 1 2 7 16 14 87.748
Print Functionality42 1 1 1 2 2 17 18 98.008
Electronic Functionality38 2 2 2 1 2 7 7 8 7 86.327
Company Satisfaction36 1 1 2 1 3 10 18 97.869
Support Satisfaction36 1 1 4 6 5 19 97.729
Support Improvement35 1 1 1 8 4 4 6 10 96.717
Company Loyalty37 3 1 1 2 1 1 7 21 97.499
Open Source Interest37 3 1 1 1 1 30 97.689

CategoryTotalYespercent
Considering new ILS45 24.44%
Considering new Interface45 511.11%
System Installed on time?45 3066.67%

Average Collection size: 2163175

TypeCount
Public8
Academic19
School6
Consortium1
Special6

Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00022
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0011



2012 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction39 1 1 1 8 15 13 87.778
ILS Functionality39 1 1 4 7 9 17 97.778
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction36 1 1 1 1 3 4 11 14 97.508
Support Satisfaction34 2 1 1 1 2 6 12 9 86.978
Support Improvement34 2 2 6 2 6 7 9 96.747
Company Loyalty33 3 2 1 1 3 6 17 97.009
Open Source Interest35 2 1 2 30 98.379

CategoryTotalYespercent
Considering new ILS40 25.00%
Considering new Interface40 512.50%
System Installed on time?40 2665.00%

Average Collection size: 287179

TypeCount
Public10
Academic15
School2
Consortium0
Special10

Size CategoryCount
[1] Under 10,0009
[2] 10,001-100,00024
[3] 100,001-250,0002
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2011 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction31 1 2 5 12 11 87.978
ILS Functionality31 1 1 1 9 9 10 97.618
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction26 1 1 3 4 8 9 97.358
Support Satisfaction26 3 1 1 1 1 4 9 6 86.628
Support Improvement24 1 2 1 5 4 6 5 86.427
Company Loyalty24 3 4 1 6 10 96.888
Open Source Interest22 1 1 1 2 17 98.419

CategoryTotalYespercent
Considering new ILS31 00.00%
Considering new Interface31 516.13%
System Installed on time?31 2064.52%

Average Collection size: 114492

TypeCount
Public4
Academic16
School3
Consortium0
Special5

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00014
[3] 100,001-250,0002
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction38 1 3 9 7 18 97.878
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction32 2 3 4 1 6 16 97.449
Support Satisfaction34 2 4 4 1 7 16 97.388
Support Improvement34 2 1 2 4 3 4 18 97.449
Company Loyalty34 2 2 1 1 4 4 20 97.569
Open Source Interest34 1 1 1 31 98.689

CategoryTotalYespercent
Considering new ILS39 12.56%
Considering new Interface39 37.69%
System Installed on time?39 2871.79%

Average Collection size: 73783

TypeCount
Public15
Academic12
School5
Consortium1
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00020
[3] 100,001-250,0005
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2009 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 4 5 10 7 87.778
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction22 1 3 4 5 9 97.828
Support Satisfaction23 2 2 4 6 9 97.788
Support Improvement21 1 8 2 2 8 56.957
Company Loyalty21 1 2 1 1 3 13 97.819
Open Source Interest20 1 19 98.859

CategoryTotalYespercent
Considering new ILS27 13.70%
Considering new Interface27 13.70%
System Installed on time?27 1762.96%





2008 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 3 2 2 77.868
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction7 1 3 3 88.298
Support Satisfaction7 3 2 2 77.868
Support Improvement0 not applicable
Company Loyalty7 1 2 4 98.439
Open Source Interest7 1 6 98.869

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 342.86%




3 Responses for Koha -- Independent in 2007

2018 : gen: 8.03 company 7.72 loyalty 7.71 support 7.63

2017 : gen: 7.66 company 7.67 loyalty 6.85 support 7.08

2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63

2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80

2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20

2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72

2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97

2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62

2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38

2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78

2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86

Comments (survey2018)

We have an in house Systems Administrator who, working closely with the community, provides us with the necessary support for Koha open source ILS. We make sure that any improvements or patches to bugs are contributed back to the Koha community. (Library type: Theology; collection size: small; ils satisfaction: 8)

Funcionalidades, amigabilidad y adaptabilidad alta de Koha, permitiendo niveles de integración muy altos. Al mismo tiempo los desarrollos tanto a nivel de la comunidad Koha, como de la propia biblioteca, permiten hacer sistemas acordes a las necesidades y expectativas de los usuarios. Potencialidad para gestionar tanto pequeñas como grandes bibliotecas universitarias. (Library type: Academic; collection size: large; ils satisfaction: 8)

The survey does feel like it does not take our setup with a LSP rather than an ILS, where Koha is only handeling our printed ressources. Also hard to differentiate between the support we get from BibLibre and the support we get from the Scandinavian Koha community (Library type: Academic; collection size: medium; ils satisfaction: 8)

The Library of the [...] has implemented KOHA (ILS) with its own resources. As the IT Manager of the Institution, I have performed myself the first implementation of the open source ILS, and I do the regular maintenance. The description above to illustrate the questions answered with "0" above. We have implemented KOHA and DSPACE for our needs and services, and are very satisfied with the choice. As regarding the maintenance, upgrades, and so on, we do it ourselves. (Library type: Academic; collection size: very small; ils satisfaction: 9)

We use Koha, it was installed with the help of a volunteer IT expert on the board, and is maintained by the same. All data conversions have been done in house. (Library type: Special; collection size: very small; ils satisfaction: 8)

We have used the open source KOHA and our IT person set it up. I feel KOHA would be able to do much more if someone with more experience with KOHA was able to be in charge of it. We have taken the least expensive route to have an online catalog. (Library type: Academic; collection size: medium; ils satisfaction: 5)

We self-installed Koha ILS, and have not used any support organizations. (Library type: Museum; collection size: small; ils satisfaction: 8)

We have an entirely electronic collection (save for a trivial number of print items). Koha does the trick for what we are using it for. We have not implemented the modules such as circ & serials. We explored some commercial products - but it seemed that we would get little ROI. I think that we are investing too much in this area and are hoping that these systems do things that these systems are just not good at. (Library type: Business; collection size: medium; ils satisfaction: 8)

It was not an company that implemented the Koha ILS. It was just me, a librarian eager to help this place with so much history to be known by my institution's students and all people in general. (Library type: Academic; collection size: small; ils satisfaction: 9)

Self-supported, all my tech support comes from Koha sites and the koha-community and koha-us listservs. (Library type: Medical; collection size: small; ils satisfaction: 9)

System is up and running upgrades without any problems every release implements new features (Library type: Government Agency; collection size: medium; ils satisfaction: 8)

since we did implementation of Koha and "service" ourselves, there is no company involved - we benefit greatly from the strong community! so I didn't answer the questions concerning companies or organzistions. but we are very happy and glad and more than satified with the support from the Koha-community! (Library type: Special; collection size: very small; ils satisfaction: 9)

ILS