Statistical Report for ALEPH 500
| 2020 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 27 |
| 1 | | 2 | | 5 | 5 | 7 | 6 | 1 | 7 | 6.22 | 7 |
|---|
| ILS Functionality | 27 |
| | 2 | 3 | 4 | 2 | 5 | 3 | 6 | 2 | 8 | 5.78 | 6 |
|---|
| Print Functionality | 25 |
| | 1 | 1 | | 3 | | 4 | 10 | 6 | 8 | 7.28 | 8 |
|---|
| Electronic Functionality | 27 |
3 | 1 | 7 | 3 | 1 | 2 | 5 | 2 | 1 | 2 | 2 | 4.00 | 3 |
|---|
| Company Satisfaction | 26 |
| | 1 | 1 | 1 | 3 | 5 | 5 | 7 | 3 | 8 | 6.62 | 7 |
|---|
| Support Satisfaction | 26 |
| | 1 | 2 | 1 | 4 | 3 | 5 | 6 | 4 | 8 | 6.50 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 27 |
2 | | | 1 | | 5 | 4 | 5 | 5 | 5 | 5 | 6.37 | 7 |
|---|
| Open Source Interest | 27 |
7 | 1 | 6 | | | 3 | 3 | 2 | 1 | 3 | 0 | 3.89 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 28 |
16 | 57.14% |
|---|
| Considering new Interface | 28 |
6 | 21.43% |
|---|
| System Installed on time? | 28 |
0 | 0.00% |
|---|
| Average Collection size: |
| 1448494 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 3 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 8 |
|---|
| [5] 1,000,001-10,000,000 | 5 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2019 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 60 |
| | 2 | 7 | 4 | 13 | 7 | 19 | 8 | | 7 | 5.75 | 6 |
|---|
| ILS Functionality | 59 |
| 1 | 4 | 6 | 4 | 12 | 10 | 13 | 8 | 1 | 7 | 5.54 | 6 |
|---|
| Print Functionality | 60 |
1 | 1 | | | | 7 | 6 | 13 | 19 | 13 | 8 | 7.20 | 8 |
|---|
| Electronic Functionality | 60 |
5 | 9 | 9 | 8 | 5 | 8 | 9 | 3 | 3 | 1 | 1 | 3.65 | 3 |
|---|
| Company Satisfaction | 58 |
1 | | 2 | 2 | 5 | 6 | 12 | 20 | 6 | 4 | 7 | 6.14 | 7 |
|---|
| Support Satisfaction | 56 |
1 | | 3 | 3 | 2 | 5 | 13 | 12 | 14 | 3 | 8 | 6.23 | 7 |
|---|
| Support Improvement | 55 |
1 | 1 | 3 | 3 | 10 | 26 | 1 | 6 | 3 | 1 | 5 | 4.85 | 5 |
|---|
| Company Loyalty | 60 |
2 | 3 | 3 | 1 | 2 | 7 | 6 | 7 | 17 | 12 | 8 | 6.40 | 7 |
|---|
| Open Source Interest | 60 |
18 | 7 | | 3 | 4 | 5 | 6 | 6 | 5 | 6 | 0 | 3.82 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 60 |
47 | 78.33% |
|---|
| Considering new Interface | 60 |
16 | 26.67% |
|---|
| System Installed on time? | 60 |
46 | 76.67% |
|---|
| Average Collection size: |
| 2376796 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 43 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 10 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 22 |
|---|
| [5] 1,000,001-10,000,000 | 12 |
|---|
| [6] over 10,000,001 | 3 |
|---|
Statistics according to type and size categories
The following table presents the 2018 results according to the type and size of the library.
| ALEPH 500 | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 64 | 5.84 |
21 | 5.67 | 10 | 5.30 | 12 | 5.25 | 4 | | 1 | | 1 | | 0 | | 1 | |
|---|
| ILSFunctionality | 64 | 5.41 |
21 | 5.24 | 10 | 5.00 | 12 | 4.08 | 4 | | 1 | | 1 | | 0 | | 1 | |
|---|
| PrintFunctionality | 63 | 7.11 |
20 | 6.70 | 10 | 7.00 | 12 | 7.33 | 4 | | 1 | | 1 | | 0 | | 1 | |
|---|
| ElectronicFunctionality | 63 | 3.51 |
21 | 3.29 | 10 | 3.20 | 12 | 2.83 | 3 | | 1 | | 1 | | 0 | | 1 | |
|---|
| SatisfactionCustomerSupport | 62 | 5.95 |
19 | 5.42 | 10 | 5.50 | 12 | 6.08 | 4 | | 1 | | 1 | | 0 | | 1 | |
|---|
| CompanyLoyalty | 64 | 6.63 |
21 | 6.19 | 10 | 6.60 | 12 | 7.42 | 4 | | 1 | | 1 | | 0 | | 1 | |
|---|
| 2018 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 64 |
| 1 | 2 | 4 | 7 | 9 | 14 | 18 | 7 | 2 | 7 | 5.84 | 6 |
|---|
| ILS Functionality | 64 |
| 1 | 5 | 7 | 9 | 11 | 9 | 11 | 7 | 4 | 5 | 5.41 | 5 |
|---|
| Print Functionality | 63 |
| | 1 | 2 | 1 | 6 | 5 | 19 | 18 | 11 | 7 | 7.11 | 7 |
|---|
| Electronic Functionality | 63 |
8 | 6 | 9 | 11 | 9 | 5 | 8 | 3 | 2 | 2 | 3 | 3.51 | 3 |
|---|
| Company Satisfaction | 62 |
1 | 1 | | 4 | 9 | 9 | 10 | 15 | 10 | 3 | 7 | 5.90 | 6 |
|---|
| Support Satisfaction | 62 |
2 | 2 | 1 | 1 | 9 | 6 | 12 | 13 | 11 | 5 | 7 | 5.95 | 6 |
|---|
| Support Improvement | 60 |
3 | | 5 | 1 | 14 | 20 | 1 | 7 | 7 | 2 | 5 | 4.97 | 5 |
|---|
| Company Loyalty | 64 |
| 3 | 1 | 3 | 7 | 7 | 2 | 13 | 8 | 20 | 9 | 6.63 | 7 |
|---|
| Open Source Interest | 59 |
24 | 3 | 6 | | 8 | 5 | 1 | 6 | 1 | 5 | 0 | 2.93 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 64 |
47 | 73.44% |
|---|
| Considering new Interface | 64 |
17 | 26.56% |
|---|
| System Installed on time? | 64 |
55 | 85.94% |
|---|
| Average Collection size: |
| 1547287 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 44 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 11 |
|---|
| [4] 250,001-1,000,000 | 15 |
|---|
| [5] 1,000,001-10,000,000 | 16 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2017 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 118 |
2 | 3 | 4 | 4 | 12 | 19 | 20 | 36 | 17 | 1 | 7 | 5.79 | 6 |
|---|
| ILS Functionality | 118 |
2 | 3 | 7 | 5 | 20 | 18 | 21 | 23 | 15 | 4 | 7 | 5.47 | 6 |
|---|
| Print Functionality | 116 |
2 | | 1 | 3 | 5 | 7 | 10 | 35 | 39 | 14 | 8 | 6.97 | 7 |
|---|
| Electronic Functionality | 115 |
12 | 12 | 22 | 12 | 10 | 22 | 8 | 13 | 4 | | 2 | 3.59 | 3 |
|---|
| Company Satisfaction | 115 |
3 | 2 | 2 | 4 | 7 | 11 | 19 | 38 | 23 | 6 | 7 | 6.25 | 7 |
|---|
| Support Satisfaction | 113 |
2 | 1 | 6 | 5 | 8 | 15 | 12 | 34 | 20 | 10 | 7 | 6.15 | 7 |
|---|
| Support Improvement | 113 |
3 | 2 | 3 | 3 | 20 | 46 | 13 | 14 | 5 | 4 | 5 | 5.12 | 5 |
|---|
| Company Loyalty | 113 |
4 | 3 | 5 | 3 | 2 | 12 | 11 | 22 | 18 | 33 | 9 | 6.65 | 7 |
|---|
| Open Source Interest | 113 |
41 | 13 | 7 | 9 | 13 | 10 | 8 | 4 | 4 | 4 | 0 | 2.65 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 118 |
79 | 66.95% |
|---|
| Considering new Interface | 118 |
20 | 16.95% |
|---|
| System Installed on time? | 118 |
94 | 79.66% |
|---|
| Average Collection size: |
| 1720212 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 82 |
|---|
| School | 0 |
|---|
| Consortium | 6 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 20 |
|---|
| [4] 250,001-1,000,000 | 30 |
|---|
| [5] 1,000,001-10,000,000 | 31 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2016 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 129 |
1 | 1 | 5 | 10 | 8 | 15 | 35 | 31 | 15 | 8 | 6 | 5.95 | 6 |
|---|
| ILS Functionality | 129 |
| 1 | 8 | 12 | 13 | 11 | 27 | 32 | 16 | 9 | 7 | 5.85 | 6 |
|---|
| Print Functionality | 128 |
| 2 | 4 | 4 | 5 | 6 | 17 | 27 | 39 | 24 | 8 | 6.96 | 7 |
|---|
| Electronic Functionality | 126 |
10 | 15 | 21 | 16 | 12 | 21 | 15 | 9 | 6 | 1 | 2 | 3.71 | 4 |
|---|
| Company Satisfaction | 128 |
| 1 | 7 | 6 | 9 | 15 | 19 | 37 | 24 | 10 | 7 | 6.24 | 7 |
|---|
| Support Satisfaction | 127 |
2 | 3 | 4 | 3 | 10 | 16 | 22 | 32 | 23 | 12 | 7 | 6.20 | 7 |
|---|
| Support Improvement | 127 |
1 | | 3 | 4 | 21 | 51 | 17 | 7 | 16 | 7 | 5 | 5.50 | 5 |
|---|
| Company Loyalty | 127 |
4 | 4 | 3 | 5 | 10 | 14 | 15 | 16 | 23 | 33 | 9 | 6.44 | 7 |
|---|
| Open Source Interest | 128 |
40 | 12 | 18 | 13 | 15 | 7 | 8 | 2 | 5 | 8 | 0 | 2.78 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 130 |
85 | 65.38% |
|---|
| Considering new Interface | 130 |
15 | 11.54% |
|---|
| System Installed on time? | 130 |
110 | 84.62% |
|---|
| Average Collection size: |
| 1481089 |
|---|
| Type | Count |
|---|
| Public | 9 |
|---|
| Academic | 95 |
|---|
| School | 1 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 29 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 41 |
|---|
| [5] 1,000,001-10,000,000 | 32 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2015 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 110 |
1 | 3 | 5 | 4 | 11 | 14 | 23 | 26 | 21 | 2 | 7 | 5.86 | 6 |
|---|
| ILS Functionality | 110 |
| 4 | 7 | 3 | 6 | 17 | 30 | 25 | 15 | 3 | 6 | 5.80 | 6 |
|---|
| Print Functionality | 110 |
1 | 1 | 2 | 5 | 1 | 11 | 14 | 22 | 39 | 14 | 8 | 6.86 | 7 |
|---|
| Electronic Functionality | 107 |
12 | 12 | 11 | 12 | 17 | 15 | 10 | 10 | 7 | 1 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 108 |
| 2 | 4 | 7 | 7 | 12 | 19 | 30 | 21 | 6 | 7 | 6.16 | 7 |
|---|
| Support Satisfaction | 109 |
1 | 2 | 5 | 6 | 7 | 14 | 20 | 24 | 23 | 7 | 7 | 6.08 | 6 |
|---|
| Support Improvement | 105 |
| 2 | 4 | 4 | 15 | 35 | 16 | 12 | 11 | 6 | 5 | 5.51 | 5 |
|---|
| Company Loyalty | 106 |
4 | | 5 | 4 | 8 | 15 | 11 | 20 | 19 | 20 | 7 | 6.29 | 7 |
|---|
| Open Source Interest | 109 |
29 | 17 | 14 | 6 | 11 | 13 | 7 | 5 | 4 | 3 | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
63 | 55.26% |
|---|
| Considering new Interface | 114 |
13 | 11.40% |
|---|
| System Installed on time? | 114 |
98 | 85.96% |
|---|
| Average Collection size: |
| 2504333 |
|---|
| Type | Count |
|---|
| Public | 7 |
|---|
| Academic | 85 |
|---|
| School | 0 |
|---|
| Consortium | 5 |
|---|
| Special | 4 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 22 |
|---|
| [4] 250,001-1,000,000 | 26 |
|---|
| [5] 1,000,001-10,000,000 | 30 |
|---|
| [6] over 10,000,001 | 5 |
|---|
| 2014 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
| | 8 | 6 | 9 | 11 | 22 | 50 | 21 | 12 | 7 | 6.35 | 7 |
|---|
| ILS Functionality | 139 |
| | 8 | 5 | 9 | 9 | 30 | 37 | 25 | 16 | 7 | 6.44 | 7 |
|---|
| Print Functionality | 137 |
| | | | 7 | 3 | 12 | 38 | 52 | 25 | 8 | 7.46 | 8 |
|---|
| Electronic Functionality | 137 |
6 | 5 | 10 | 11 | 19 | 32 | 24 | 16 | 7 | 7 | 5 | 4.88 | 5 |
|---|
| Company Satisfaction | 138 |
| 3 | 8 | 5 | 6 | 17 | 20 | 32 | 31 | 16 | 7 | 6.37 | 7 |
|---|
| Support Satisfaction | 138 |
2 | 4 | 6 | 3 | 11 | 14 | 15 | 38 | 27 | 18 | 7 | 6.33 | 7 |
|---|
| Support Improvement | 135 |
2 | 2 | 1 | 4 | 21 | 48 | 16 | 14 | 9 | 18 | 5 | 5.69 | 5 |
|---|
| Company Loyalty | 138 |
6 | 4 | 4 | 6 | 10 | 9 | 17 | 32 | 19 | 31 | 7 | 6.32 | 7 |
|---|
| Open Source Interest | 136 |
33 | 25 | 20 | 4 | 11 | 16 | 9 | 14 | 2 | 2 | 0 | 2.85 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
64 | 45.71% |
|---|
| Considering new Interface | 140 |
18 | 12.86% |
|---|
| System Installed on time? | 140 |
117 | 83.57% |
|---|
| Average Collection size: |
| 1305573 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 103 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 28 |
|---|
| [4] 250,001-1,000,000 | 39 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2013 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | 3 | 2 | 5 | 5 | 10 | 12 | 36 | 16 | 6 | 7 | 6.23 | 7 |
|---|
| ILS Functionality | 96 |
| 3 | 4 | 1 | 5 | 11 | 12 | 31 | 24 | 5 | 7 | 6.41 | 7 |
|---|
| Print Functionality | 96 |
| 2 | 1 | 2 | 1 | 5 | 6 | 24 | 44 | 11 | 8 | 7.23 | 8 |
|---|
| Electronic Functionality | 96 |
4 | 11 | 9 | 8 | 14 | 15 | 14 | 16 | 4 | 1 | 7 | 4.39 | 5 |
|---|
| Company Satisfaction | 96 |
1 | 3 | 6 | 3 | 6 | 7 | 17 | 24 | 24 | 5 | 7 | 6.15 | 7 |
|---|
| Support Satisfaction | 96 |
1 | 4 | 3 | 3 | 10 | 9 | 15 | 19 | 24 | 8 | 8 | 6.16 | 7 |
|---|
| Support Improvement | 94 |
1 | 3 | 4 | 6 | 7 | 39 | 10 | 10 | 8 | 6 | 5 | 5.32 | 5 |
|---|
| Company Loyalty | 96 |
7 | 2 | 5 | 1 | 8 | 6 | 10 | 21 | 16 | 20 | 7 | 6.17 | 7 |
|---|
| Open Source Interest | 94 |
22 | 12 | 15 | 9 | 6 | 11 | 4 | 7 | 4 | 4 | 0 | 3.07 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 99 |
40 | 40.40% |
|---|
| Considering new Interface | 99 |
21 | 21.21% |
|---|
| System Installed on time? | 99 |
84 | 84.85% |
|---|
| Average Collection size: |
| 1419886 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 68 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 18 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2012 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 130 |
1 | | 3 | 6 | 7 | 12 | 25 | 48 | 23 | 5 | 7 | 6.36 | 7 |
|---|
| ILS Functionality | 130 |
1 | | 5 | 2 | 8 | 12 | 24 | 42 | 30 | 6 | 7 | 6.46 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 130 |
1 | 1 | 4 | 8 | 11 | 15 | 22 | 37 | 26 | 5 | 7 | 6.12 | 7 |
|---|
| Support Satisfaction | 129 |
1 | 2 | 7 | 13 | 7 | 14 | 23 | 33 | 23 | 6 | 7 | 5.89 | 6 |
|---|
| Support Improvement | 126 |
2 | 2 | 4 | 5 | 17 | 40 | 17 | 16 | 18 | 5 | 5 | 5.52 | 5 |
|---|
| Company Loyalty | 129 |
7 | 5 | 3 | 3 | 5 | 18 | 16 | 26 | 28 | 18 | 8 | 6.16 | 7 |
|---|
| Open Source Interest | 128 |
34 | 16 | 13 | 12 | 6 | 15 | 13 | 10 | 7 | 2 | 0 | 3.12 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 133 |
46 | 34.59% |
|---|
| Considering new Interface | 133 |
36 | 27.07% |
|---|
| System Installed on time? | 133 |
106 | 79.70% |
|---|
| Average Collection size: |
| 10677748 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 92 |
|---|
| School | 1 |
|---|
| Consortium | 7 |
|---|
| Special | 7 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 36 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2011 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
1 | 2 | 3 | 7 | 12 | 11 | 22 | 47 | 27 | 7 | 7 | 6.27 | 7 |
|---|
| ILS Functionality | 135 |
| 3 | 8 | 9 | 10 | 9 | 15 | 41 | 31 | 9 | 7 | 6.20 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 139 |
2 | 2 | 7 | 8 | 12 | 12 | 24 | 38 | 21 | 13 | 7 | 6.06 | 7 |
|---|
| Support Satisfaction | 138 |
3 | 1 | 7 | 7 | 10 | 16 | 20 | 40 | 22 | 12 | 7 | 6.09 | 7 |
|---|
| Support Improvement | 139 |
2 | 2 | 4 | 7 | 16 | 51 | 14 | 13 | 15 | 15 | 5 | 5.61 | 5 |
|---|
| Company Loyalty | 137 |
9 | 10 | 3 | 5 | 6 | 24 | 10 | 21 | 30 | 19 | 8 | 5.79 | 7 |
|---|
| Open Source Interest | 139 |
32 | 14 | 20 | 7 | 13 | 20 | 16 | 6 | 3 | 8 | 0 | 3.32 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
36 | 25.71% |
|---|
| Considering new Interface | 140 |
45 | 32.14% |
|---|
| System Installed on time? | 140 |
108 | 77.14% |
|---|
| Average Collection size: |
| 1515109 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 102 |
|---|
| School | 1 |
|---|
| Consortium | 5 |
|---|
| Special | 6 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 34 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2010 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 105 |
| 1 | 1 | 7 | 3 | 12 | 18 | 39 | 20 | 4 | 7 | 6.41 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 104 |
1 | | 4 | 6 | 10 | 18 | 14 | 31 | 16 | 4 | 7 | 5.97 | 6 |
|---|
| Support Satisfaction | 104 |
2 | | 7 | 5 | 7 | 14 | 21 | 20 | 25 | 3 | 8 | 5.96 | 6 |
|---|
| Support Improvement | 103 |
6 | | 1 | 3 | 14 | 43 | 12 | 6 | 9 | 9 | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 103 |
6 | 4 | 5 | 6 | | 17 | 9 | 22 | 15 | 19 | 7 | 5.98 | 7 |
|---|
| Open Source Interest | 103 |
16 | 18 | 10 | 10 | 10 | 17 | 8 | 6 | 5 | 3 | 1 | 3.40 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 106 |
20 | 18.87% |
|---|
| Considering new Interface | 106 |
63 | 59.43% |
|---|
| System Installed on time? | 106 |
89 | 83.96% |
|---|
| Average Collection size: |
| 1854711 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 76 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 16 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 25 |
|---|
| [5] 1,000,001-10,000,000 | 29 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2009 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 133 |
2 | 2 | 1 | 7 | 7 | 16 | 26 | 37 | 31 | 4 | 7 | 6.26 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 131 |
4 | 1 | 5 | 4 | 11 | 20 | 20 | 35 | 25 | 6 | 7 | 6.00 | 7 |
|---|
| Support Satisfaction | 132 |
4 | 2 | 5 | 4 | 12 | 24 | 27 | 23 | 20 | 11 | 6 | 5.86 | 6 |
|---|
| Support Improvement | 123 |
3 | 1 | 2 | 3 | 14 | 43 | 19 | 16 | 11 | 11 | 5 | 5.67 | 5 |
|---|
| Company Loyalty | 132 |
11 | 5 | 5 | 6 | 7 | 11 | 13 | 26 | 31 | 17 | 8 | 5.89 | 7 |
|---|
| Open Source Interest | 131 |
30 | 10 | 11 | 12 | 12 | 15 | 16 | 15 | 3 | 7 | 0 | 3.66 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 135 |
16 | 11.85% |
|---|
| Considering new Interface | 135 |
61 | 45.19% |
|---|
| System Installed on time? | 135 |
105 | 77.78% |
|---|
| 2008 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 66 |
2 | 1 | 1 | 6 | 5 | 8 | 12 | 20 | 9 | 2 | 7 | 5.80 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 66 |
2 | 2 | 7 | 5 | 7 | 7 | 16 | 10 | 7 | 3 | 6 | 5.20 | 6 |
|---|
| Support Satisfaction | 66 |
2 | 1 | 6 | 11 | 4 | 13 | 8 | 13 | 5 | 3 | 5 | 5.05 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 66 |
6 | 3 | 3 | 7 | 7 | 9 | 8 | 8 | 8 | 7 | 5 | 5.06 | 5 |
|---|
| Open Source Interest | 66 |
9 | 6 | 8 | 3 | 6 | 14 | 5 | 9 | 1 | 5 | 5 | 4.11 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 66 |
8 | 12.12% |
|---|
| Considering new Interface | 66 |
37 | 56.06% |
|---|
| System Installed on time? | 66 |
52 | 78.79% |
|---|
| 2007 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 78 |
4 | 2 | 4 | 2 | 4 | 9 | 15 | 28 | 9 | 1 | 7 | 5.69 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 87 |
5 | 2 | 7 | 5 | 10 | 14 | 12 | 22 | 8 | 2 | 7 | 5.16 | 6 |
|---|
| Support Satisfaction | 86 |
5 | 4 | 8 | 4 | 16 | 10 | 13 | 16 | 6 | 4 | 4 | 4.88 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 85 |
11 | 6 | 3 | 6 | 8 | 20 | 6 | 11 | 6 | 8 | 5 | 4.65 | 5 |
|---|
| Open Source Interest | 87 |
17 | 8 | 11 | 4 | 13 | 13 | 4 | 9 | 3 | 5 | 0 | 3.62 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 88 |
8 | 9.09% |
|---|
| Considering new Interface | 88 |
34 | 38.64% |
|---|
| System Installed on time? | 88 |
1 | 1.14% |
|---|
2020 : gen: 6.22 company 6.62 loyalty 6.37 support 6.50
2019 : gen: 5.75 company 6.14 loyalty 6.40 support 6.23
2018 : gen: 5.84 company 5.90 loyalty 6.63 support 5.95
2017 : gen: 5.79 company 6.25 loyalty 6.65 support 6.15
2016 : gen: 5.95 company 6.24 loyalty 6.44 support 6.20
2015 : gen: 5.86 company 6.16 loyalty 6.29 support 6.08
2014 : gen: 6.35 company 6.37 loyalty 6.32 support 6.33
2013 : gen: 6.23 company 6.15 loyalty 6.17 support 6.16
2012 : gen: 6.36 company 6.12 loyalty 6.16 support 5.89
2011 : gen: 6.27 company 6.06 loyalty 5.79 support 6.09
2010 : gen: 6.41 company 5.97 loyalty 5.98 support 5.96
2009 : gen: 6.26 company 6.00 loyalty 5.89 support 5.86
2008 : gen: 5.80 company 5.20 loyalty 5.06 support 5.05
2007 : gen: 5.69 company 5.16 loyalty 4.65 support 4.88
Comments (survey2018)
Aleph is old and everything but with vufind facing the public, we might keep aleph for another decade.
(Library type: Independent Research; collection size: very large; ils satisfaction: 7)
Because we are migrating our data today, I have given answers about our current system. With Alma, we will be going through another library for support. However I joined the email list when I knew this was going forward, and I see people complaining about the timeliness of support. My favorite person at Ex Libris support told me she also works with Alma, but I will no longer have direct access. And Alma doesn't meet some of the needs because we are a membership library, and give more personalized attention to our members, which the new system will make more difficult. Staff here weren't consulted about the change.
(Library type: Museum; collection size: medium; ils satisfaction: 8)
[...] is in the process of migrating to Alma from Aleph. Go live will be July 2019.
We are going from "classic primo" to Primo VE so this is also a new implementation, but a change of systems on the backend.
The contract is very vanilla, and does not include any enhancements to the product.
(Library type: Academic; collection size: very large; ils satisfaction: 7)
I was more impressed with the Sierra presentation, Alma seemd very similar to Aleph500
(Library type: Academic; collection size: small; ils satisfaction: 4)
planned migration to Sierra was aborted; new ITN in progress
(Library type: Academic; collection size: very large; ils satisfaction: 1)
Wir sind Teilnehmer eines nationalen Konsortialprojekts das sich für den zukünftigen Betrieb mit Alma / Primo entschieden hat. Bei individueller Evaluation wären wir bei EBSCO-Discovery geblieben, und hätten auch Open Source Systeme evaluiert.
(Library type: Academic; collection size: large; ils satisfaction: 6)
We are going through ALMA training currently it is well organized and also supported by a [...] support team which is our first resource, no the ALMA team. I feel the ALMA trainers are too deep into the intricacies of the system to explain it to the user and the trainers are not the best presenters on webinars.
[...] is doing something called the "guided path " which is helping many of the smaller campuses, such as ours, get this done for a basic implementation. Honestly we do not need all the features of ALMA but I am looking forward to having an updated system that does not require we install a client on our PC's as that can be an issue with IT support.
(Library type: Academic; collection size: medium; ils satisfaction: 4)
We will be releasing an RFP in the near future for a new ILS.
(Library type: Museum; collection size: large; ils satisfaction: 3)
Member of [...] Library Consortium with centrally managed catalog; small number of specialized physical items and do not use the catalog for electronic resources; decisions about migration would be made with consortium; name of library has changed to "[...] ".
(Library type: Academic; collection size: very small; ils satisfaction: 7)
The ILS is not user-friendly. The interface feels outdated. Finding information about students who have a history of turning in things late or have fines on their accounts is difficult. It should allow customizable options for library needs since one size doesn't fit all for ILS. The lack of training and direct customer support does not coincide in today's world of modernization of communication lines (no text messaging, Twitter support, chat with support team, etc.). Being able to use the ILS in mobile devices would be useful. This ILS also doesn't seem to align very well with a college community servicing multiple campuses since we cannot communicate with one another through the ILS. Waivers should have more than just a comment box, but rather something else that helps to ID the individual who made the waiver, campus they are from, date/time, etc.
(Library type: Academic; collection size: very small; ils satisfaction: 4)
Currently in [...] system wide migration process from Aleph to Alma. Anticipated go-live in Summer 2019.
(Library type: Academic; collection size: medium; ils satisfaction: 8)
We are currently transitiongig from ALEPH to ALMA with an expected go-live date of July 1, 2019
(Library type: Academic; collection size: medium; ils satisfaction: 6)
We recently conducted an RFP process. Although not the top vendor for some, overall it was decided Ex Libris Alma and Primo VE will provide more opportunities for providing services to our users. The contract was signed in late December.
(Library type: Academic; collection size: very large; ils satisfaction: 3)
Discovery interface changing from Endeca to Blacklight in January 2019. [...]
(Library type: Academic; collection size: very large; ils satisfaction: 4)