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Average responses by Category (2010 - 2018)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '500001') (2018)

Year Symphony Horizon Polaris Sierra
20105.00 5.26 8.08 --
20116.25 6.32 7.74 --
20126.81 6.27 7.48 --
20136.76 7.11 7.82 6.00
20147.30 6.42 7.76 3.58
20157.53 6.81 6.96 3.73
20167.63 6.94 7.52 3.77
20177.67 7.20 7.09 4.39
20187.41 7.41 6.77 3.79

Threshold: 12. Number of required responses for product to be included in the analysis.

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