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Average responses by Category (2010 - 2018)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2018)

Year Apollo Koha (BW) Atriuum AGent VERSO Library.Solution Polaris Spydus Symphony Destiny Sierra
20108.76 -- -- 8.09 7.06 8.04 -- 5.48 -- --
20118.60 8.25 -- 8.55 7.07 7.70 -- 7.00 -- --
20128.77 8.13 7.71 8.05 7.35 7.80 -- 6.43 7.83 --
20138.90 7.83 7.98 7.26 7.48 7.53 -- 6.87 -- 5.00
20148.55 7.88 8.30 -- 7.39 7.35 -- 6.85 6.27 4.90
20158.83 7.76 8.05 7.41 8.00 6.63 -- 6.70 7.00 4.83
20168.63 8.34 7.86 7.61 7.41 6.73 -- 6.87 6.17 5.42
20178.63 8.05 8.26 7.18 7.00 6.92 -- 6.86 -- 5.53
20188.63 8.18 7.81 7.67 7.38 6.78 6.60 6.38 -- 5.55

Threshold: 12. Number of required responses for product to be included in the analysis.

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