Library Technology Guides

Documents, Databases, News, and Commentary

Average responses by Category (2010 - 2018)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '100001') (CollectionSize < '500000') (2018)

Year Koha (BW) Symphony Horizon Library.Solution Polaris Spydus Sierra
2010-- 5.02 5.78 6.47 7.93 -- --
2011-- 5.77 6.59 7.76 7.34 -- --
2012-- 6.25 6.45 7.85 7.43 6.43 6.64
2013-- 6.63 7.17 7.21 7.69 -- 6.19
20147.42 6.77 6.92 7.72 7.16 6.95 3.87
20157.47 6.70 6.86 7.08 7.03 7.33 4.56
20167.67 6.75 7.61 7.57 7.07 7.18 5.24
20178.31 7.09 7.10 7.83 6.66 6.40 5.34
20188.54 7.22 7.08 7.07 6.67 5.85 5.49

Threshold: 12. Number of required responses for product to be included in the analysis.

Select another Report:
[Size: ]