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Average responses by Category (2007 - 2018)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (2018)

Year Apollo Evergreen -- Independent Atriuum Koha (BW) AGent VERSO Libero Library.Solution Evergreen -- Equinox Software Horizon Symphony Polaris Destiny Carl.X Spydus Sierra
2007-- -- -- -- 7.68 -- 6.78 -- 5.89 5.48 8.23 -- -- -- --
2008-- -- -- -- 7.95 -- 6.96 -- 5.50 4.85 7.82 -- -- -- --
20098.79 -- 7.70 -- 8.46 -- 7.11 -- 5.73 5.17 7.71 -- -- 6.00 --
20108.75 -- 7.47 8.52 7.97 -- 7.15 -- 5.72 5.58 7.78 6.47 -- 7.45 --
20118.67 -- 7.62 8.31 8.26 6.85 7.43 6.83 6.58 6.20 7.52 6.91 -- 6.59 --
20128.75 -- 8.02 8.23 7.72 7.14 7.71 6.67 6.43 6.60 7.48 7.89 -- 6.50 6.57
20138.72 -- 8.23 7.82 7.02 -- 7.40 7.07 6.66 6.84 7.56 6.96 -- 6.73 5.47
20148.64 -- 8.19 7.72 6.98 6.83 7.46 7.06 6.31 6.95 7.33 6.13 -- 6.74 4.21
20158.78 7.38 8.15 7.77 7.49 -- 7.60 7.58 6.76 6.91 6.94 7.35 -- 6.91 4.74
20168.47 7.78 8.00 8.01 7.77 -- 7.60 7.18 7.29 7.12 7.04 6.83 -- 6.50 5.05
20178.58 8.00 8.18 7.90 7.63 8.09 7.42 7.57 6.96 7.17 6.93 7.10 -- 6.25 5.23
20188.54 8.19 8.13 8.12 7.76 7.71 7.36 7.32 7.17 7.05 6.93 6.50 6.31 6.00 5.45

Threshold: 12. Number of required responses for product to be included in the analysis.

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