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Statistical Report for Libero


2018 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 2 2 2 78.008
ILS Functionality6 1 2 2 1 77.338
Print Functionality6 1 2 3 98.009
Electronic Functionality6 1 1 3 1 76.177
Company Satisfaction6 1 4 1 88.008
Support Satisfaction6 2 2 2 78.008
Support Improvement6 1 1 1 1 2 97.338
Company Loyalty6 1 2 2 1 77.338
Open Source Interest6 2 1 1 1 1 02.332

CategoryTotalYespercent
Considering new ILS6 00.00%
Considering new Interface6 00.00%
System Installed on time?6 583.33%

Average Collection size: 175278

TypeCount
Public0
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0001
[3] 100,001-250,0005
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2017 results according to the type and size of the library.

LiberoallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS267.19 101207.203000
ILSFunctionality267.19 101207.253000
PrintFunctionality267.35 101207.203000
ElectronicFunctionality265.42 101205.153000
SatisfactionCustomerSupport268.08 101208.053000
CompanyLoyalty266.96 101207.053000



2017 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 1 1 5 9 5 5 77.197
ILS Functionality26 1 1 5 7 9 3 87.197
Print Functionality26 1 1 3 5 11 5 87.358
Electronic Functionality26 2 3 2 5 3 6 3 2 75.426
Company Satisfaction26 1 3 5 10 7 87.698
Support Satisfaction26 1 3 1 9 12 98.088
Support Improvement26 2 7 2 2 9 4 86.818
Company Loyalty26 1 3 2 1 7 6 6 76.967
Open Source Interest26 8 3 5 4 4 1 1 02.422

CategoryTotalYespercent
Considering new ILS26 27.69%
Considering new Interface26 311.54%
System Installed on time?26 2492.31%

Average Collection size: 166471

TypeCount
Public23
Academic2
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,00015
[3] 100,001-250,0006
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2016 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction12 2 3 1 3 3 56.177
ILS Functionality12 3 3 3 3 46.007
Print Functionality12 1 1 2 1 6 1 86.758
Electronic Functionality12 2 2 1 3 2 2 54.425
Company Satisfaction12 1 1 2 4 2 2 76.927
Support Satisfaction12 1 4 4 1 2 66.927
Support Improvement11 1 3 2 4 1 76.096
Company Loyalty12 1 1 4 1 1 2 2 56.006
Open Source Interest11 3 1 2 1 1 2 1 03.914

CategoryTotalYespercent
Considering new ILS12 541.67%
Considering new Interface12 216.67%
System Installed on time?12 1191.67%

Average Collection size: 544731

TypeCount
Public7
Academic4
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0003
[3] 100,001-250,0004
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2015 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 2 2 2 77.148
ILS Functionality7 1 3 2 1 76.867
Print Functionality6 1 2 3 97.509
Electronic Functionality7 1 2 3 1 75.577
Company Satisfaction7 1 1 3 2 87.148
Support Satisfaction7 1 1 4 1 87.148
Support Improvement7 1 4 2 55.295
Company Loyalty7 1 1 2 3 97.008
Open Source Interest7 4 2 1 01.290

CategoryTotalYespercent
Considering new ILS8 00.00%
Considering new Interface8 00.00%
System Installed on time?8 787.50%

Average Collection size: 162087

TypeCount
Public7
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0002
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2014 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction13 1 1 2 3 5 1 86.857
ILS Functionality13 1 1 1 4 6 86.927
Print Functionality13 2 3 5 3 87.698
Electronic Functionality13 1 1 1 2 6 2 76.007
Company Satisfaction12 1 1 3 4 3 87.428
Support Satisfaction13 1 1 1 2 7 1 87.008
Support Improvement12 1 1 2 2 1 2 3 85.506
Company Loyalty12 1 1 1 1 1 3 4 96.928
Open Source Interest13 3 4 1 1 1 2 1 12.621

CategoryTotalYespercent
Considering new ILS14 214.29%
Considering new Interface14 214.29%
System Installed on time?14 1285.71%

Average Collection size: 125707

TypeCount
Public13
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0007
[3] 100,001-250,0004
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2013 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction9 1 1 1 4 2 86.678
ILS Functionality9 1 1 1 5 1 86.228
Print Functionality9 1 1 1 2 1 3 95.787
Electronic Functionality9 2 1 1 1 1 3 74.005
Company Satisfaction9 3 1 2 3 25.788
Support Satisfaction9 1 2 1 1 3 1 85.116
Support Improvement9 1 2 1 1 1 1 1 1 24.564
Company Loyalty9 3 1 1 4 95.898
Open Source Interest9 4 1 2 2 02.111

CategoryTotalYespercent
Considering new ILS9 222.22%
Considering new Interface9 111.11%
System Installed on time?9 888.89%

Average Collection size: 220444

TypeCount
Public7
Academic1
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0005
[3] 100,001-250,0001
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2012 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction15 1 3 4 6 1 86.937
ILS Functionality15 1 1 1 6 6 76.937
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction15 1 2 1 3 6 2 87.078
Support Satisfaction15 1 1 1 2 9 1 87.278
Support Improvement15 2 5 1 3 3 1 56.206
Company Loyalty15 2 1 1 2 5 4 87.278
Open Source Interest15 4 4 3 1 1 2 01.801

CategoryTotalYespercent
Considering new ILS16 212.50%
Considering new Interface16 850.00%
System Installed on time?16 1593.75%

Average Collection size: 107689

TypeCount
Public15
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,00010
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2011 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction14 1 6 5 2 77.578
ILS Functionality14 1 5 6 2 87.648
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction14 1 1 6 5 1 77.147
Support Satisfaction14 1 1 1 5 5 1 76.867
Support Improvement14 1 3 3 4 1 2 76.507
Company Loyalty14 1 2 2 1 4 4 86.648
Open Source Interest14 4 1 2 3 2 1 1 02.934

CategoryTotalYespercent
Considering new ILS15 00.00%
Considering new Interface15 426.67%
System Installed on time?15 1386.67%

Average Collection size: 122282

TypeCount
Public14
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0009
[3] 100,001-250,0004
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction8 1 3 2 2 66.387
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction8 1 1 1 1 3 1 86.508
Support Satisfaction8 1 1 1 2 2 1 76.637
Support Improvement8 2 2 1 2 1 25.256
Company Loyalty8 2 1 2 3 96.758
Open Source Interest9 2 1 3 1 1 1 54.335

CategoryTotalYespercent
Considering new ILS9 00.00%
Considering new Interface9 111.11%
System Installed on time?9 888.89%

Average Collection size: 169121

TypeCount
Public9
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0002
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


5 Responses for Libero in 2009

0 Responses for Libero in 2008

3 Responses for Libero in 2007

2018 : gen: 8.00 company 8.00 loyalty 7.33 support 8.00

2017 : gen: 7.19 company 7.69 loyalty 6.96 support 8.08

2016 : gen: 6.17 company 6.92 loyalty 6.00 support 6.92

2015 : gen: 7.14 company 7.14 loyalty 7.00 support 7.14

2014 : gen: 6.85 company 7.42 loyalty 6.92 support 7.00

2013 : gen: 6.67 company 5.78 loyalty 5.89 support 5.11

2012 : gen: 6.93 company 7.07 loyalty 7.27 support 7.27

2011 : gen: 7.57 company 7.14 loyalty 6.64 support 6.86

2010 : gen: 6.38 company 6.50 loyalty 6.75 support 6.63

Comments (survey2017)

Extremely satisfied with functionality and parameterisation offered with the Libero LMS and the proposed future of the software. (Library type: Public; collection size: medium; ils satisfaction: 9)

LIBERO is fully web based system, 2012 was the last time we needed to install a client version. This year we moved to their cloud solution which we have found to have exceeded our expectations. Not having to worry about backups, disaster recovery, server security and maintenance to name just a few of the benefits have certainly reduced the stress involved in providing a ILS to our staff and members. (Library type: Public; collection size: medium; ils satisfaction: 9)

The staff at Insight Informatics have provided outstanding support in the implementation of our new Libero system. I would highly recommend them. (Library type: Academic; collection size: very small; ils satisfaction: 9)

Way behind with the WebOPAC, very outdated and none responsive. No APP either which is just expected nowadays. (Library type: Public; collection size: medium; ils satisfaction: 5)

Currently we use a different system for our digitized resources: Goobi (www.intranda.com). In my opinion an ILS could be extended to handle this too. (Library type: Special; collection size: medium; ils satisfaction: 7)

Very interested in FOLIO due to its aims and architecture, which seems very flexible. But it will be a long way to see running systems in Germany (with its very special conditions concerning data and consortia). (Library type: Academic; collection size: very large; ils satisfaction: 6)

Very happy with the product and the service provided by Insight (Libero). It has integrated very well with our RFID implementation through FE Technologies. (Library type: Public; collection size: small; ils satisfaction: 8)

I think that it is time for library management systems to move away from "staff-centric" platforms and instead move towards "patron-centric" platform. The patron's digital view of the library and ALL of the library's offerings (books, author talks, eresources, local history, digital programs etc) should be easy to use, transparent and similar to modern social media products. (Library type: Public; collection size: medium; ils satisfaction: 7)

ILS