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Statistical Report for Koha -- LibLime

3 Responses for Koha -- LibLime in 2018

Statistics according to type and size categories

The following table presents the 2017 results according to the type and size of the library.

Koha -- LibLimeallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS356.31 500167.002001
ILSFunctionality356.26 500166.562001
PrintFunctionality347.15 500167.312001
ElectronicFunctionality325.97 500146.862001
SatisfactionCustomerSupport346.26 500157.132001
CompanyLoyalty345.53 500166.562001



2017 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction35 2 2 3 1 9 7 8 3 66.317
ILS Functionality35 2 2 3 1 10 7 7 3 66.266
Print Functionality34 2 2 1 2 8 15 4 87.158
Electronic Functionality32 1 1 6 1 9 4 6 4 65.976
Company Satisfaction35 1 3 3 3 3 3 7 7 5 76.037
Support Satisfaction34 1 3 3 6 3 7 5 6 76.267
Support Improvement33 5 5 7 5 5 3 3 55.645
Company Loyalty34 4 3 1 2 1 3 1 7 5 7 75.537
Open Source Interest33 2 1 2 3 3 2 2 3 15 96.648

CategoryTotalYespercent
Considering new ILS35 1028.57%
Considering new Interface35 411.43%
System Installed on time?35 3291.43%

Average Collection size: 124191

TypeCount
Public18
Academic5
School0
Consortium1
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00020
[3] 100,001-250,0004
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2016 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction30 1 1 7 1 9 8 3 76.677
ILS Functionality30 1 1 6 3 10 7 2 76.537
Print Functionality29 1 1 1 2 3 4 14 3 87.038
Electronic Functionality28 1 2 2 6 5 8 4 75.796
Company Satisfaction30 1 1 6 5 5 10 2 86.537
Support Satisfaction29 1 3 5 2 8 7 3 76.487
Support Improvement28 1 1 3 9 6 3 4 1 55.646
Company Loyalty27 3 1 1 1 1 3 2 5 3 7 95.897
Open Source Interest28 2 1 1 4 2 1 3 14 96.969

CategoryTotalYespercent
Considering new ILS31 722.58%
Considering new Interface31 722.58%
System Installed on time?31 2787.10%

Average Collection size: 93177

TypeCount
Public12
Academic6
School2
Consortium1
Special3

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00017
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2015 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction32 1 1 3 4 5 8 5 5 76.417
ILS Functionality32 1 2 2 2 4 9 9 3 76.567
Print Functionality32 1 2 2 1 1 8 11 6 86.918
Electronic Functionality31 6 1 2 3 2 3 5 2 3 4 04.555
Company Satisfaction32 2 1 2 4 5 2 3 4 9 96.097
Support Satisfaction32 2 3 5 1 4 3 7 7 85.947
Support Improvement30 3 1 2 2 7 4 1 5 5 55.536
Company Loyalty32 4 1 3 2 1 3 3 1 6 8 95.536
Open Source Interest28 3 1 2 1 1 1 1 1 3 14 96.439

CategoryTotalYespercent
Considering new ILS34 38.82%
Considering new Interface34 514.71%
System Installed on time?34 2882.35%

Average Collection size: 246303

TypeCount
Public15
Academic6
School1
Consortium2
Special3

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00018
[3] 100,001-250,0007
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2014 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction25 1 1 4 4 8 5 2 76.527
ILS Functionality25 1 1 3 8 10 2 76.166
Print Functionality24 1 1 1 3 7 7 4 77.137
Electronic Functionality25 2 1 1 6 6 1 4 4 45.085
Company Satisfaction25 3 2 3 1 8 2 6 76.367
Support Satisfaction25 2 2 2 2 1 4 7 5 86.287
Support Improvement25 1 1 2 2 5 1 6 2 5 75.967
Company Loyalty25 4 1 1 3 1 6 5 4 75.847
Open Source Interest22 1 1 2 1 4 13 97.329

CategoryTotalYespercent
Considering new ILS26 623.08%
Considering new Interface26 830.77%
System Installed on time?26 2492.31%

Average Collection size: 284374

TypeCount
Public13
Academic4
School2
Consortium2
Special2

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00016
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2013 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction17 2 1 1 1 1 2 2 4 3 85.657
ILS Functionality17 1 2 2 1 1 1 4 2 3 75.657
Print Functionality17 1 2 2 1 2 1 2 6 96.357
Electronic Functionality16 3 1 1 1 2 1 2 1 1 3 04.565
Company Satisfaction17 2 2 2 2 1 3 5 95.186
Support Satisfaction17 1 3 3 2 3 5 95.005
Support Improvement17 2 3 1 1 2 3 1 4 94.825
Company Loyalty17 6 1 2 1 1 1 5 04.534
Open Source Interest15 1 2 1 1 10 97.009

CategoryTotalYespercent
Considering new ILS17 529.41%
Considering new Interface17 529.41%
System Installed on time?17 1482.35%

Average Collection size: 414741

TypeCount
Public6
Academic3
School2
Consortium2
Special2

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0008
[3] 100,001-250,0001
[4] 250,001-1,000,0004
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2012 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction32 3 1 2 3 2 4 7 5 5 75.847
ILS Functionality32 1 2 4 4 3 2 8 6 2 75.697
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction32 2 1 6 4 2 2 4 8 3 85.536
Support Satisfaction32 2 2 1 4 2 2 3 5 8 3 85.567
Support Improvement30 1 1 1 3 1 10 5 4 2 2 55.275
Company Loyalty32 8 1 1 1 5 4 2 7 3 04.786
Open Source Interest30 3 1 1 3 1 2 3 16 96.739

CategoryTotalYespercent
Considering new ILS34 514.71%
Considering new Interface34 25.88%
System Installed on time?34 2779.41%

Average Collection size: 131383

TypeCount
Public14
Academic12
School1
Consortium1
Special2

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00018
[3] 100,001-250,0003
[4] 250,001-1,000,0006
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2011 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction47 5 1 3 2 3 5 6 9 9 4 75.476
ILS Functionality45 2 1 4 3 3 2 6 16 6 2 75.647
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction46 6 3 6 3 3 4 5 4 9 3 84.635
Support Satisfaction47 3 6 7 4 4 7 5 9 2 84.665
Support Improvement46 2 1 3 4 6 13 4 4 6 3 55.115
Company Loyalty47 11 4 4 2 1 3 5 5 7 5 04.325
Open Source Interest41 7 1 1 2 1 1 4 2 22 96.349

CategoryTotalYespercent
Considering new ILS48 1225.00%
Considering new Interface48 918.75%
System Installed on time?48 3572.92%

Average Collection size: 156716

TypeCount
Public21
Academic13
School5
Consortium1
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00027
[3] 100,001-250,0003
[4] 250,001-1,000,0006
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2010 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction31 2 1 2 4 10 8 4 76.907
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction30 2 3 2 8 2 5 3 5 55.906
Support Satisfaction31 1 1 1 3 3 4 5 5 6 2 85.656
Support Improvement31 2 1 1 3 10 3 5 1 5 55.555
Company Loyalty31 6 1 3 5 3 4 4 5 05.236
Open Source Interest28 1 1 2 24 98.509

CategoryTotalYespercent
Considering new ILS31 412.90%
Considering new Interface31 722.58%
System Installed on time?31 2787.10%

Average Collection size: 176160

TypeCount
Public11
Academic5
School3
Consortium2
Special3

Size CategoryCount
[1] Under 10,0004
[2] 10,001-100,00015
[3] 100,001-250,0002
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2009 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction49 5 1 4 4 9 14 9 3 76.127
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction49 2 2 4 3 3 6 7 13 7 2 75.476
Support Satisfaction49 4 1 3 5 3 5 7 9 10 2 85.356
Support Improvement45 6 3 1 6 4 7 4 7 2 5 54.625
Company Loyalty48 12 1 1 1 9 3 8 9 4 04.906
Open Source Interest46 2 1 3 1 39 98.209

CategoryTotalYespercent
Considering new ILS49 510.20%
Considering new Interface49 36.12%
System Installed on time?49 3979.59%





2008 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction25 3 2 2 6 3 6 3 65.926
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction25 2 1 3 2 1 2 6 4 4 75.847
Support Satisfaction25 2 1 1 1 2 4 5 2 3 4 65.526
Support Improvement0 not applicable
Company Loyalty25 4 1 3 1 3 1 3 2 7 95.246
Open Source Interest20 1 2 1 16 98.059

CategoryTotalYespercent
Considering new ILS25 520.00%
Considering new Interface25 00.00%
System Installed on time?25 2080.00%




2 Responses for Koha -- LibLime in 2007

2017 : gen: 6.31 company 6.03 loyalty 5.53 support 6.26

2016 : gen: 6.67 company 6.53 loyalty 5.89 support 6.48

2015 : gen: 6.41 company 6.09 loyalty 5.53 support 5.94

2014 : gen: 6.52 company 6.36 loyalty 5.84 support 6.28

2013 : gen: 5.65 company 5.18 loyalty 4.53 support 5.00

2012 : gen: 5.84 company 5.53 loyalty 4.78 support 5.56

2011 : gen: 5.47 company 4.63 loyalty 4.32 support 4.66

2010 : gen: 6.90 company 5.90 loyalty 5.23 support 5.65

2009 : gen: 6.12 company 5.47 loyalty 4.90 support 5.35

2008 : gen: 5.92 company 5.84 loyalty 5.24 support 5.52

Comments (survey2017)

We just changed over from Atriuum to the Aspencat library catalog system in August, 2017. That is why I can't answer the question about customer support having gotten better since we just switched over. (Library type: Public; collection size: small; ils satisfaction: 9)

We are totally satisfied with our ILS and the staff (Library type: Public; collection size: small; ils satisfaction: 8)

We have been a LibLime Koha library for about 6 years. For the last couple years we have been waiting for their new product based on code fusion of LibLime Academic and LibLime Public systems. (Library type: Public; collection size: large; ils satisfaction: 6)

Able to integrate the ILS with the College's Active Directory which has increased user sanctification with support to College system. Next step will be looking at integrating fines with the College student management/financial system. (Library type: Medical; collection size: small; ils satisfaction: 6)

Reduction in number of physical items and increase in ebooks and electronic resources. (Library type: Academic; collection size: small; ils satisfaction: 9)

The fork in the Koha development has led PTFS to the creation of a proprietary product, Bibliovation, that they are encouraging our consortium to migrate to. With Liblime and Bibliovation Koha, PTFS has lost track of the open-source origins of Koha. It is my understanding that we are no longer benefiting from the open source community and that when we, our consortium, pay for enhancements, these enhancements are not made available to the open source community. We are, in essence, paying for the development of THEIR proprietary products. This is is a bad business model for libraries. (Library type: Academic; collection size: very small; ils satisfaction: 6)

Don't actually have much interaction with vendor these days. The ILS runs, doesn't really give us any problems, but there's not much 'sparkle' about it either. Tech services staff are happy enough with it; public services staff seem bored with it and are where the impetus for investigating something new is coming from. (Library type: Independent Research; collection size: small; ils satisfaction: 6)

I was confused by the consortium vs. company questions. I'm not particularity impressed with LibLime but I love our consortium. The consortium is very timely in responding to issues. I feel that LibLime overall is not as proactive as it should be. (Library type: Public; collection size: small; ils satisfaction: 8)

The number of items in collection depends on whether to include subscription stuff - when we got EDS we moved away from adding records for subscriptions into our catalog as maintaining them is a huge hassle. We have 150,000+ additional ebooks through EBSCO, 135,000+ discs from Naxos...etc. I don't really have a good way of keeping track of how much stuff we have. (Library type: Academic; collection size: medium; ils satisfaction: 4)

ILS