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Statistical Report for Amlib

1 Responses for Amlib in 2022

2 Responses for Amlib in 2021

3 Responses for Amlib in 2020

5 Responses for Amlib in 2019

2 Responses for Amlib in 2018

Statistics according to type and size categories

The following table presents the 2017 results according to the type and size of the library.

Amlib	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	6	4.83	0		0		0		5	5.60	0		0		0		0
ILSFunctionality	7	4.86	0		0		0		6	5.17	0		0		0		0
PrintFunctionality	7	5.86	0		0		0		6	6.17	0		0		0		0
ElectronicFunctionality	7	3.57	0		0		0		6	4.17	0		0		0		0
SatisfactionCustomerSupport	7	5.71	0		0		0		6	5.67	0		0		0		0
CompanyLoyalty	7	3.29	0		0		0		6	3.83	0		0		0		0

2017 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	6		1		1	1			3			7	4.83	7
ILS Functionality	7			1	1	2			3			7	4.86	4
Print Functionality	7					2		2	3			7	5.86	6
Electronic Functionality	7	1		1	2	1		1	1			3	3.57	3
Company Satisfaction	7	1	1			2		1	2			4	4.14	4
Support Satisfaction	7					2	1	1	3			7	5.71	6
Support Improvement	6			2		1	1	1		1		2	4.50	5
Company Loyalty	7	2	1	1	1					1	1	0	3.29	2
Open Source Interest	7	3	2			2						0	1.43	1

Category	Total	Yes	percent
Considering new ILS	7	6	85.71%
Considering new Interface	7	1	14.29%
System Installed on time?	7	5	71.43%

Average Collection size:		44962

Type	Count
Public	7
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	5
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2016 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	14		1	2	3		2	3		2	1	3	4.79	5
ILS Functionality	13		1	2	2	3	1	1		2	1	4	4.54	4
Print Functionality	12			1	3	1	1	3		3		3	5.17	6
Electronic Functionality	13	3	2	4		1	1	1		1		2	2.54	2
Company Satisfaction	14		2	3	1		2	3	1	1	1	2	4.50	5
Support Satisfaction	14		2			3	2	3	2	1	1	4	5.21	6
Support Improvement	13		2			3	4	2		1	1	5	4.85	5
Company Loyalty	14	3	1	2		3	2	3				0	3.21	4
Open Source Interest	13	6	2	2	2	1						0	1.23	1

Category	Total	Yes	percent
Considering new ILS	14	8	57.14%
Considering new Interface	14	3	21.43%
System Installed on time?	14	12	85.71%

Average Collection size:		50450

Type	Count
Public	14
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	9
[3] 100,001-250,000	1
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2015 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	19		2	3	3	2	3	2	1	2	1	2	4.42	4
ILS Functionality	19		2	2	2	1	4	4		2	2	5	4.95	5
Print Functionality	18			2		4	4	3	1	2	2	4	5.50	5
Electronic Functionality	18		5	3	2	2	2		1	2	1	1	3.72	3
Company Satisfaction	19		1	1	1	6	4	1	1	3	1	4	5.05	5
Support Satisfaction	19		1	1	1	5	3		5	2	1	4	5.32	5
Support Improvement	18		1	1	1	4	5	2	2	1	1	5	5.00	5
Company Loyalty	19	2	2		2	4	6		2	1		5	4.00	4
Open Source Interest	19	9	2	3	1	4						0	1.42	1

Category	Total	Yes	percent
Considering new ILS	20	12	60.00%
Considering new Interface	20	2	10.00%
System Installed on time?	20	19	95.00%

Average Collection size:		55191

Type	Count
Public	20
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	11
[3] 100,001-250,000	1
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2014 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	15					5	4	2	3	1		4	5.40	5
ILS Functionality	15			2	1	3	1	3	4		1	7	5.27	6
Print Functionality	15			1	1	1	2	4	2	2	2	6	6.07	6
Electronic Functionality	15		1	2	3	3	2	1	1	1	1	3	4.40	4
Company Satisfaction	14		1			2	5	3	2	1		5	5.29	5
Support Satisfaction	15		1		1	1	4	4	3	1		5	5.40	6
Support Improvement	14		1	1	2	3	2	3		2		4	4.64	5
Company Loyalty	14		1	1	3	4	2		1	2		4	4.36	4
Open Source Interest	13	2	5			3	2			1		1	2.69	1

Category	Total	Yes	percent
Considering new ILS	15	11	73.33%
Considering new Interface	15	4	26.67%
System Installed on time?	15	12	80.00%

Average Collection size:		68538

Type	Count
Public	14
Academic	0
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	10
[3] 100,001-250,000	1
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2013 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	16		1		2	1	3	4	3	1	1	6	5.50	6
ILS Functionality	16			2	1		5		2	6		8	5.88	7
Print Functionality	16				2	1	5	2		5	1	5	6.00	6
Electronic Functionality	16		2	2	1	4	3	2		2		4	4.25	4
Company Satisfaction	16		1			1	4	2	4	2	2	5	6.19	7
Support Satisfaction	16	1				1	2	3	4	3	2	7	6.38	7
Support Improvement	16	1				1	7	3	1	2	1	5	5.56	5
Company Loyalty	16		1			2	7	1	1	1	3	5	5.75	5
Open Source Interest	16	5	1	3		1	3	2		1		0	2.88	2

Category	Total	Yes	percent
Considering new ILS	16	8	50.00%
Considering new Interface	16	4	25.00%
System Installed on time?	16	16	100.00%

Average Collection size:		66232

Type	Count
Public	12
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	9
[3] 100,001-250,000	2
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2012 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	20	1			1	2	1	4	8	3		7	6.00	7
ILS Functionality	20	1		1		1		6	8	3		7	6.10	7
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	20					3	4	4	5	4		7	6.15	6
Support Satisfaction	20					4	3	5	2	6		8	6.15	6
Support Improvement	20				2	3	3	3	6	1	2	7	5.95	6
Company Loyalty	20		1		3	1	2	3	4	3	3	7	6.05	7
Open Source Interest	20	6		2	1	4	5	1	1			0	3.05	4

Category	Total	Yes	percent
Considering new ILS	22	6	27.27%
Considering new Interface	22	4	18.18%
System Installed on time?	22	20	90.91%

Average Collection size:		195765

Type	Count
Public	22
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	13
[3] 100,001-250,000	1
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	1
[6] over 10,000,001	0

2011 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	12	1		1		1	2	1	2	1	3	9	5.92	7
ILS Functionality	10			1	1			3		3	2	6	6.50	8
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	12			1		3	1	2	1	1	3	4	6.08	6
Support Satisfaction	12			1	2		2	1	2	3	1	8	5.92	7
Support Improvement	12		1	2	1		5		2	1		5	4.58	5
Company Loyalty	12			1		1	3	1	1	3	2	5	6.33	7
Open Source Interest	12	5	1	2	1		2		1			0	2.08	2

Category	Total	Yes	percent
Considering new ILS	12	3	25.00%
Considering new Interface	12	2	16.67%
System Installed on time?	12	11	91.67%

Average Collection size:		85562

Type	Count
Public	12
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	6
[3] 100,001-250,000	1
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2010 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	10						1	2	4	2	1	7	7.00	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	10					1	1	3	2	2	1	6	6.60	7
Support Satisfaction	10				1	1	1	1	2	3	1	8	6.50	7
Support Improvement	10				1	2	2	1	3		1	7	5.70	6
Company Loyalty	10				2	1	1	2		1	3	9	6.20	6
Open Source Interest	10	2	2	2	1			1	1	1		0	3.00	2

Category	Total	Yes	percent
Considering new ILS	10	3	30.00%
Considering new Interface	10	1	10.00%
System Installed on time?	10	10	100.00%

Average Collection size:		64997

Type	Count
Public	10
Academic	0
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	5
[3] 100,001-250,000	1
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2009 Survey Results
Product: Amlib		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7						1	1	4	1		7	6.71	7
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	7					1		2	1	3		8	6.71	7
Support Satisfaction	7							2	3	2		7	7.00	7
Support Improvement	7					2	2	2	1			4	5.29	5
Company Loyalty	7					1		3	2		1	6	6.43	6
Open Source Interest	7	1	3			2	1					1	2.29	1

Category	Total	Yes	percent
Considering new ILS	7	0	0.00%
Considering new Interface	7	0	0.00%
System Installed on time?	7	6	85.71%

5 Responses for Amlib in 2008

5 Responses for Amlib in 2007

2017 : gen: 4.83 company 4.14 loyalty 3.29 support 5.71

2016 : gen: 4.79 company 4.50 loyalty 3.21 support 5.21

2015 : gen: 4.42 company 5.05 loyalty 4.00 support 5.32

2014 : gen: 5.40 company 5.29 loyalty 4.36 support 5.40

2013 : gen: 5.50 company 6.19 loyalty 5.75 support 6.38

2012 : gen: 6.00 company 6.15 loyalty 6.05 support 6.15

2011 : gen: 5.92 company 6.08 loyalty 6.33 support 5.92

2010 : gen: 7.00 company 6.60 loyalty 6.20 support 6.50

2009 : gen: 6.71 company 6.71 loyalty 6.43 support 7.00

Comments (survey2017)

n/a (Library type: Public; collection size: small; ils satisfaction: 7)

ILS

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