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Average responses by Category (2010 - 2017)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2017)

Year Apollo Atriuum Koha (BW) Evergreen -- Equinox Software Evergreen -- Independent AGent VERSO Library.Solution Polaris Symphony Sierra
20108.76 -- -- -- -- 8.09 7.06 8.04 5.48 --
20118.60 -- 8.25 6.85 -- 8.55 7.07 7.70 7.00 --
20128.77 7.71 8.13 6.71 -- 8.05 7.35 7.80 6.43 --
20138.90 7.98 7.83 7.11 -- 7.26 7.48 7.53 6.87 5.00
20148.55 8.30 7.88 7.58 -- -- 7.39 7.35 6.85 4.90
20158.83 8.05 7.76 7.58 -- 7.41 8.00 6.63 6.70 4.83
20168.63 7.86 8.34 6.50 7.67 7.61 7.41 6.73 6.87 5.42
20178.63 8.26 8.05 7.93 7.92 7.18 7.00 6.92 6.86 5.53

Threshold: 12. Number of required responses for product to be included in the analysis.

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