Library Technology Guides

Documents, Databases, News, and Commentary

Average responses by Category (2007 - 2017)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (2017)

Year Apollo Atriuum Libero Evergreen -- Independent Koha (BW) AGent VERSO Evergreen -- Equinox Software Library.Solution Symphony Destiny V-smart Horizon Polaris Koha -- LibLime Spydus Millennium Sierra
2007-- -- -- -- -- 7.68 -- 6.78 5.48 -- -- 5.89 8.23 -- -- 5.82 --
2008-- -- -- -- -- 7.95 -- 6.96 4.85 -- -- 5.50 7.82 5.87 -- 6.48 --
20098.79 7.70 -- -- -- 8.46 -- 7.11 5.17 -- -- 5.73 7.71 5.62 6.00 6.18 --
20108.75 7.47 -- -- 8.52 7.97 -- 7.15 5.58 6.47 -- 5.72 7.78 -- 7.45 6.61 --
20118.67 7.62 6.85 -- 8.31 8.26 6.83 7.43 6.20 6.91 -- 6.58 7.52 5.00 6.59 6.50 --
20128.75 8.02 7.14 -- 8.23 7.72 6.67 7.71 6.60 7.89 -- 6.43 7.48 5.64 6.50 6.20 6.57
20138.72 8.23 -- -- 7.82 7.02 7.07 7.40 6.84 6.96 -- 6.66 7.56 -- 6.73 5.96 5.47
20148.64 8.19 6.83 -- 7.72 6.98 7.06 7.46 6.95 6.13 -- 6.31 7.33 6.17 6.74 5.65 4.21
20158.78 8.15 -- 7.38 7.77 7.49 7.58 7.60 6.91 7.35 -- 6.76 6.94 5.93 6.91 5.08 4.74
20168.47 8.00 -- 7.78 8.01 7.77 7.18 7.60 7.12 6.83 -- 7.29 7.04 -- 6.50 4.94 5.05
20178.58 8.18 8.09 8.00 7.90 7.63 7.57 7.42 7.17 7.10 7.00 6.96 6.93 6.82 6.25 5.64 5.23

Threshold: 12. Number of required responses for product to be included in the analysis.

Select another Report:
[Size: ]