Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Academic) (CollectionSize > '1000001') (2017)
| Year | Symphony | Alma | ALEPH 500 | Voyager | Sierra |
|---|---|---|---|---|---|
| 2010 | -- | -- | 5.85 | 5.94 | -- |
| 2011 | 5.33 | -- | 6.16 | 5.71 | -- |
| 2012 | 5.65 | -- | 5.86 | 5.52 | 6.89 |
| 2013 | 6.44 | -- | 6.56 | 5.86 | 6.65 |
| 2014 | 6.63 | 6.26 | 6.66 | 6.64 | 5.88 |
| 2015 | 7.11 | 6.58 | 6.59 | 6.57 | 5.29 |
| 2016 | 6.73 | 6.49 | 7.13 | 6.62 | 5.60 |
| 2017 | 6.83 | 6.26 | 6.20 | 6.08 | 4.95 |
Threshold: 12. Number of required responses for product to be included in the analysis.
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