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Statistical Report for Unknown

0 Responses for Unknown in 2017

Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

UnknownallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS197.79 010100177.710
ILSFunctionality197.58 010100177.530
PrintFunctionality198.05 010100178.000
ElectronicFunctionality177.82 010000167.750
SatisfactionCustomerSupport178.18 010100158.070
CompanyLoyalty197.89 010100177.880



2016 Survey Results
Product: Unknown Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction19 1 3 2 4 9 97.798
ILS Functionality19 1 3 3 4 8 97.588
Print Functionality19 1 1 3 5 9 98.058
Electronic Functionality17 1 2 3 4 7 97.828
Company Satisfaction19 1 1 4 4 9 98.008
Support Satisfaction17 1 1 2 3 10 98.189
Support Improvement17 2 2 3 5 5 87.538
Company Loyalty19 1 5 7 6 87.898
Open Source Interest18 6 1 1 5 2 1 1 1 03.064

CategoryTotalYespercent
Considering new ILS27 13.70%
Considering new Interface27 00.00%
System Installed on time?27 1555.56%

Average Collection size: 27409

TypeCount
Public3
Academic1
School23
Consortium0
Special0

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00011
[3] 100,001-250,0001
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


0 Responses for Unknown in 2015

0 Responses for Unknown in 2014

1 Responses for Unknown in 2013

0 Responses for Unknown in 2012

1 Responses for Unknown in 2011

1 Responses for Unknown in 2010

0 Responses for Unknown in 2009

0 Responses for Unknown in 2008

0 Responses for Unknown in 2007

2016 : gen: 7.79 company 8.00 loyalty 7.89 support 8.18

Comments

I am new to the position and have no idea what ILS is. (Library type: School; collection size: very small)

i m very satisfied (Library type: Academic; collection size: medium; ils satisfaction: 9)

ILS