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Statistical Report for Liberty

2 Responses for Liberty in 2018

4 Responses for Liberty in 2017

Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

LibertyallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS87.88 30011000
ILSFunctionality87.63 30011000
PrintFunctionality87.88 30011000
ElectronicFunctionality76.57 30001000
SatisfactionCustomerSupport87.88 30011000
CompanyLoyalty86.75 30011000



2016 Survey Results
Product: Liberty Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction8 1 1 3 3 87.888
ILS Functionality8 1 3 1 3 77.638
Print Functionality8 1 2 1 4 97.889
Electronic Functionality7 1 1 1 2 2 86.578
Company Satisfaction8 1 1 3 3 88.008
Support Satisfaction8 2 1 5 97.889
Support Improvement7 1 1 3 2 76.297
Company Loyalty8 1 2 2 3 96.757
Open Source Interest8 3 2 1 1 1 02.631

CategoryTotalYespercent
Considering new ILS8 112.50%
Considering new Interface8 00.00%
System Installed on time?8 675.00%

Average Collection size: 65625

TypeCount
Public2
Academic3
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,0003
[3] 100,001-250,0000
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2015 Survey Results
Product: Liberty Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction11 1 2 5 3 87.918
ILS Functionality11 1 3 3 4 97.918
Print Functionality11 1 2 2 6 98.189
Electronic Functionality10 1 1 2 3 2 1 76.707
Company Satisfaction11 1 5 3 2 77.457
Support Satisfaction11 1 1 1 2 6 98.009
Support Improvement10 1 2 3 1 3 66.706
Company Loyalty11 1 1 2 2 5 97.558
Open Source Interest11 2 2 2 2 1 2 03.182

CategoryTotalYespercent
Considering new ILS12 216.67%
Considering new Interface12 18.33%
System Installed on time?12 1083.33%

Average Collection size: 23732

TypeCount
Public2
Academic3
School0
Consortium0
Special4

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,0005
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2014 Survey Results
Product: Liberty Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction8 1 2 1 2 2 67.008
ILS Functionality8 1 1 1 3 2 76.507
Print Functionality8 1 2 2 3 97.888
Electronic Functionality8 1 1 2 1 1 2 56.007
Company Satisfaction8 1 2 4 1 87.388
Support Satisfaction8 1 2 3 2 87.638
Support Improvement7 2 1 1 1 2 46.296
Company Loyalty8 1 1 1 1 4 96.759
Open Source Interest8 5 2 1 01.250

CategoryTotalYespercent
Considering new ILS8 225.00%
Considering new Interface8 00.00%
System Installed on time?8 787.50%

Average Collection size: 41625

TypeCount
Public0
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0006
[3] 100,001-250,0001
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2013 Survey Results
Product: Liberty Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction9 1 2 2 4 97.228
ILS Functionality9 1 1 3 4 97.117
Print Functionality9 1 2 1 5 97.679
Electronic Functionality8 1 1 2 1 1 2 66.257
Company Satisfaction9 2 1 2 4 97.898
Support Satisfaction9 1 3 1 4 97.898
Support Improvement8 3 1 2 1 1 56.507
Company Loyalty9 1 1 3 4 97.448
Open Source Interest9 4 1 1 1 1 1 02.221

CategoryTotalYespercent
Considering new ILS9 222.22%
Considering new Interface9 222.22%
System Installed on time?9 9100.00%

Average Collection size: 45778

TypeCount
Public1
Academic4
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0001
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2012 Survey Results
Product: Liberty Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction11 1 1 1 3 1 1 3 66.186
ILS Functionality11 1 1 1 1 2 2 3 95.916
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction11 1 1 4 3 2 76.647
Support Satisfaction11 1 1 1 3 2 3 76.647
Support Improvement10 1 1 2 1 3 2 76.007
Company Loyalty11 1 1 1 2 1 1 4 96.457
Open Source Interest11 5 2 1 2 1 02.182

CategoryTotalYespercent
Considering new ILS11 218.18%
Considering new Interface11 327.27%
System Installed on time?11 1090.91%

Average Collection size: 36864

TypeCount
Public2
Academic5
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


4 Responses for Liberty in 2011


2010 Survey Results
Product: Liberty Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 1 1 4 85.868
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction7 1 2 1 2 1 35.577
Support Satisfaction7 1 1 2 1 2 76.147
Support Improvement7 1 1 1 2 1 1 54.575
Company Loyalty7 1 2 2 2 35.718
Open Source Interest6 3 1 1 1 02.833

CategoryTotalYespercent
Considering new ILS7 114.29%
Considering new Interface7 00.00%
System Installed on time?7 571.43%

Average Collection size: 31740

TypeCount
Public2
Academic2
School0
Consortium0
Special2

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0000
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


1 Responses for Liberty in 2009

1 Responses for Liberty in 2008

1 Responses for Liberty in 2007

2016 : gen: 7.88 company 8.00 loyalty 6.75 support 7.88

2015 : gen: 7.91 company 7.45 loyalty 7.55 support 8.00

2014 : gen: 7.00 company 7.38 loyalty 6.75 support 7.63

2013 : gen: 7.22 company 7.89 loyalty 7.44 support 7.89

2012 : gen: 6.18 company 6.64 loyalty 6.45 support 6.64

2010 : gen: 5.86 company 5.57 loyalty 5.71 support 6.14

Comments

Softlink Liberty is an excellent product. It provides us with virtually 100% uptime of our online catalog, which is accessed worldwide in our company. Customer service is excellent. Features and functionality are outstanding. Our catalog contains a wide range of content, from print and electronic to ephemera and maps. Highly recommended. (Library type: Corporate; collection size: small; ils satisfaction: 9)

Softlink's Liberty system is more 'customisable' than many others. Good if you have a technician to tweak it. (Library type: Academic; collection size: small; ils satisfaction: 5)

ILS