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Statistical Report for Libero


2018 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction16 1 1 1 3 7 3 87.448
ILS Functionality17 1 1 1 2 6 4 2 76.767
Print Functionality17 1 1 1 2 6 6 87.658
Electronic Functionality17 2 1 1 2 6 4 1 75.887
Company Satisfaction17 1 2 3 5 6 97.718
Support Satisfaction17 1 2 4 4 6 97.538
Support Improvement17 1 1 2 1 5 2 5 76.827
Company Loyalty17 1 1 2 4 5 4 86.948
Open Source Interest17 8 3 1 1 2 1 1 01.941

CategoryTotalYespercent
Considering new ILS17 211.76%
Considering new Interface17 15.88%
System Installed on time?17 1694.12%

Average Collection size: 1024948

TypeCount
Public14
Academic2
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0005
[3] 100,001-250,0009
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2017 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 1 1 5 9 5 5 77.197
ILS Functionality26 1 1 5 7 9 3 87.197
Print Functionality26 1 1 3 5 11 5 87.358
Electronic Functionality26 2 3 2 5 3 6 3 2 75.426
Company Satisfaction26 1 3 5 10 7 87.698
Support Satisfaction26 1 3 1 9 12 98.088
Support Improvement26 2 7 2 2 9 4 86.818
Company Loyalty26 1 3 2 1 7 6 6 76.967
Open Source Interest26 8 3 5 4 4 1 1 02.422

CategoryTotalYespercent
Considering new ILS26 311.54%
Considering new Interface26 311.54%
System Installed on time?26 2596.15%

Average Collection size: 166471

TypeCount
Public23
Academic2
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,00015
[3] 100,001-250,0006
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

LiberoallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS126.17 10342000
ILSFunctionality126.00 10342000
PrintFunctionality126.75 10342000
ElectronicFunctionality124.42 10342000
SatisfactionCustomerSupport126.92 10342000
CompanyLoyalty126.00 10342000



2016 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction12 2 3 1 3 3 56.177
ILS Functionality12 3 3 3 3 46.007
Print Functionality12 1 1 2 1 6 1 86.758
Electronic Functionality12 2 2 1 3 2 2 54.425
Company Satisfaction12 1 1 2 4 2 2 76.927
Support Satisfaction12 1 4 4 1 2 66.927
Support Improvement11 1 3 2 4 1 76.096
Company Loyalty12 1 1 4 1 1 2 2 56.006
Open Source Interest11 3 1 2 1 1 2 1 03.914

CategoryTotalYespercent
Considering new ILS12 433.33%
Considering new Interface12 216.67%
System Installed on time?12 1083.33%

Average Collection size: 544731

TypeCount
Public7
Academic4
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0003
[3] 100,001-250,0004
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2015 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 2 2 2 77.148
ILS Functionality7 1 3 2 1 76.867
Print Functionality6 1 2 3 97.509
Electronic Functionality7 1 2 3 1 75.577
Company Satisfaction7 1 1 3 2 87.148
Support Satisfaction7 1 1 4 1 87.148
Support Improvement7 1 4 2 55.295
Company Loyalty7 1 1 2 3 97.008
Open Source Interest7 4 2 1 01.290

CategoryTotalYespercent
Considering new ILS8 00.00%
Considering new Interface8 00.00%
System Installed on time?8 787.50%

Average Collection size: 162087

TypeCount
Public7
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0002
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2014 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction13 1 1 2 3 5 1 86.857
ILS Functionality13 1 1 1 4 6 86.927
Print Functionality13 2 3 5 3 87.698
Electronic Functionality13 1 1 1 2 6 2 76.007
Company Satisfaction12 1 1 3 4 3 87.428
Support Satisfaction13 1 1 1 2 7 1 87.008
Support Improvement12 1 1 2 2 1 2 3 85.506
Company Loyalty12 1 1 1 1 1 3 4 96.928
Open Source Interest13 3 4 1 1 1 2 1 12.621

CategoryTotalYespercent
Considering new ILS14 214.29%
Considering new Interface14 214.29%
System Installed on time?14 1285.71%

Average Collection size: 125707

TypeCount
Public13
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0007
[3] 100,001-250,0004
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2013 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction9 1 1 1 4 2 86.678
ILS Functionality9 1 1 1 5 1 86.228
Print Functionality9 1 1 1 2 1 3 95.787
Electronic Functionality9 2 1 1 1 1 3 74.005
Company Satisfaction9 3 1 2 3 25.788
Support Satisfaction9 1 2 1 1 3 1 85.116
Support Improvement9 1 2 1 1 1 1 1 1 24.564
Company Loyalty9 3 1 1 4 95.898
Open Source Interest9 4 1 2 2 02.111

CategoryTotalYespercent
Considering new ILS9 222.22%
Considering new Interface9 111.11%
System Installed on time?9 888.89%

Average Collection size: 220444

TypeCount
Public7
Academic1
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0005
[3] 100,001-250,0001
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2012 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction15 1 3 4 6 1 86.937
ILS Functionality15 1 1 1 6 6 76.937
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction15 1 2 1 3 6 2 87.078
Support Satisfaction15 1 1 1 2 9 1 87.278
Support Improvement15 2 5 1 3 3 1 56.206
Company Loyalty15 2 1 1 2 5 4 87.278
Open Source Interest15 4 4 3 1 1 2 01.801

CategoryTotalYespercent
Considering new ILS16 212.50%
Considering new Interface16 850.00%
System Installed on time?16 1593.75%

Average Collection size: 107689

TypeCount
Public15
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,00010
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2011 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction14 1 6 5 2 77.578
ILS Functionality14 1 5 6 2 87.648
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction14 1 1 6 5 1 77.147
Support Satisfaction14 1 1 1 5 5 1 76.867
Support Improvement14 1 3 3 4 1 2 76.507
Company Loyalty14 1 2 2 1 4 4 86.648
Open Source Interest14 4 1 2 3 2 1 1 02.934

CategoryTotalYespercent
Considering new ILS15 00.00%
Considering new Interface15 426.67%
System Installed on time?15 1386.67%

Average Collection size: 122282

TypeCount
Public14
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0009
[3] 100,001-250,0004
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: Libero Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction8 1 3 2 2 66.387
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction8 1 1 1 1 3 1 86.508
Support Satisfaction8 1 1 1 2 2 1 76.637
Support Improvement8 2 2 1 2 1 25.256
Company Loyalty8 2 1 2 3 96.758
Open Source Interest9 2 1 3 1 1 1 54.335

CategoryTotalYespercent
Considering new ILS9 00.00%
Considering new Interface9 111.11%
System Installed on time?9 888.89%

Average Collection size: 169121

TypeCount
Public9
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0002
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


5 Responses for Libero in 2009

0 Responses for Libero in 2008

3 Responses for Libero in 2007

2018 : gen: 7.44 company 7.71 loyalty 6.94 support 7.53

2017 : gen: 7.19 company 7.69 loyalty 6.96 support 8.08

2016 : gen: 6.17 company 6.92 loyalty 6.00 support 6.92

2015 : gen: 7.14 company 7.14 loyalty 7.00 support 7.14

2014 : gen: 6.85 company 7.42 loyalty 6.92 support 7.00

2013 : gen: 6.67 company 5.78 loyalty 5.89 support 5.11

2012 : gen: 6.93 company 7.07 loyalty 7.27 support 7.27

2011 : gen: 7.57 company 7.14 loyalty 6.64 support 6.86

2010 : gen: 6.38 company 6.50 loyalty 6.75 support 6.63

Comments

Support is excellent and timely. Great to deal with a vendor whose development takes place in Australia. The Libero User Group is also a great source of support and experience on which we can draw. I feel that I can actually contribute to the future development of the software and that user suggestions are highly valued. I think that the software stands out particularly for the level of parameterisation, security and control available to site administrators. (Library type: Public; collection size: medium; ils satisfaction: 8)

Libero is a stable and adequate product. However, I don't believe it has a very strategic or long term view. (Library type: Public; collection size: medium; ils satisfaction: 5)

I've only been here a year so can't really comment on improvement/lack thereof. (Library type: Public; collection size: medium; ils satisfaction: 4)

ILS