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Statistical Report for Koha -- LibLime


2017 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction22 2 1 2 1 5 4 4 3 66.237
ILS Functionality22 2 1 2 5 4 5 3 66.367
Print Functionality21 1 2 2 2 11 3 87.248
Electronic Functionality20 1 4 1 6 1 4 3 66.006
Company Satisfaction22 1 2 2 2 2 1 4 5 3 85.917
Support Satisfaction22 1 2 2 2 3 5 3 4 76.277
Support Improvement20 4 3 4 3 2 3 1 35.455
Company Loyalty21 3 1 1 1 3 4 2 6 95.717
Open Source Interest21 2 1 2 1 2 2 11 96.819

CategoryTotalYespercent
Considering new ILS22 731.82%
Considering new Interface22 313.64%
System Installed on time?22 1986.36%

Average Collection size: 173857

TypeCount
Public8
Academic4
School0
Consortium1
Special2

Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,00012
[3] 100,001-250,0002
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

Koha -- LibLimeallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS306.67 510127.000011
ILSFunctionality306.53 510126.670011
PrintFunctionality297.03 510126.580011
ElectronicFunctionality285.79 510116.450011
SatisfactionCustomerSupport296.48 510116.360011
CompanyLoyalty275.89 510116.730011



2016 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction30 1 1 7 1 9 8 3 76.677
ILS Functionality30 1 1 6 3 10 7 2 76.537
Print Functionality29 1 1 1 2 3 4 14 3 87.038
Electronic Functionality28 1 2 2 6 5 8 4 75.796
Company Satisfaction30 1 1 6 5 5 10 2 86.537
Support Satisfaction29 1 3 5 2 8 7 3 76.487
Support Improvement28 1 1 3 9 6 3 4 1 55.646
Company Loyalty27 3 1 1 1 1 3 2 5 3 7 95.897
Open Source Interest28 2 1 1 4 2 1 3 14 96.969

CategoryTotalYespercent
Considering new ILS31 722.58%
Considering new Interface31 722.58%
System Installed on time?31 2683.87%

Average Collection size: 93177

TypeCount
Public12
Academic6
School2
Consortium1
Special3

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00017
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2015 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction32 1 1 3 4 5 8 5 5 76.417
ILS Functionality32 1 2 2 2 4 9 9 3 76.567
Print Functionality32 1 2 2 1 1 8 11 6 86.918
Electronic Functionality31 6 1 2 3 2 3 5 2 3 4 04.555
Company Satisfaction32 2 1 2 4 5 2 3 4 9 96.097
Support Satisfaction32 2 3 5 1 4 3 7 7 85.947
Support Improvement30 3 1 2 2 7 4 1 5 5 55.536
Company Loyalty32 4 1 3 2 1 3 3 1 6 8 95.536
Open Source Interest28 3 1 2 1 1 1 1 1 3 14 96.439

CategoryTotalYespercent
Considering new ILS34 38.82%
Considering new Interface34 514.71%
System Installed on time?34 2882.35%

Average Collection size: 246303

TypeCount
Public15
Academic6
School1
Consortium2
Special3

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00018
[3] 100,001-250,0007
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2014 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction25 1 1 4 4 8 5 2 76.527
ILS Functionality25 1 1 3 8 10 2 76.166
Print Functionality24 1 1 1 3 7 7 4 77.137
Electronic Functionality25 2 1 1 6 6 1 4 4 45.085
Company Satisfaction25 3 2 3 1 8 2 6 76.367
Support Satisfaction25 2 2 2 2 1 4 7 5 86.287
Support Improvement25 1 1 2 2 5 1 6 2 5 75.967
Company Loyalty25 4 1 1 3 1 6 5 4 75.847
Open Source Interest22 1 1 2 1 4 13 97.329

CategoryTotalYespercent
Considering new ILS26 623.08%
Considering new Interface26 830.77%
System Installed on time?26 2492.31%

Average Collection size: 284374

TypeCount
Public13
Academic4
School2
Consortium2
Special2

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00016
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2013 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction17 2 1 1 1 1 2 2 4 3 85.657
ILS Functionality17 1 2 2 1 1 1 4 2 3 75.657
Print Functionality17 1 2 2 1 2 1 2 6 96.357
Electronic Functionality16 3 1 1 1 2 1 2 1 1 3 04.565
Company Satisfaction17 2 2 2 2 1 3 5 95.186
Support Satisfaction17 1 3 3 2 3 5 95.005
Support Improvement17 2 3 1 1 2 3 1 4 94.825
Company Loyalty17 6 1 2 1 1 1 5 04.534
Open Source Interest15 1 2 1 1 10 97.009

CategoryTotalYespercent
Considering new ILS17 529.41%
Considering new Interface17 529.41%
System Installed on time?17 1482.35%

Average Collection size: 414741

TypeCount
Public6
Academic3
School2
Consortium2
Special2

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0008
[3] 100,001-250,0001
[4] 250,001-1,000,0004
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2012 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction32 3 1 2 3 2 4 7 5 5 75.847
ILS Functionality32 1 2 4 4 3 2 8 6 2 75.697
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction32 2 1 6 4 2 2 4 8 3 85.536
Support Satisfaction32 2 2 1 4 2 2 3 5 8 3 85.567
Support Improvement30 1 1 1 3 1 10 5 4 2 2 55.275
Company Loyalty32 8 1 1 1 5 4 2 7 3 04.786
Open Source Interest30 3 1 1 3 1 2 3 16 96.739

CategoryTotalYespercent
Considering new ILS34 514.71%
Considering new Interface34 25.88%
System Installed on time?34 2779.41%

Average Collection size: 131383

TypeCount
Public14
Academic12
School1
Consortium1
Special2

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00018
[3] 100,001-250,0003
[4] 250,001-1,000,0006
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2011 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction47 5 1 3 2 3 5 6 9 9 4 75.476
ILS Functionality45 2 1 4 3 3 2 6 16 6 2 75.647
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction46 6 3 6 3 3 4 5 4 9 3 84.635
Support Satisfaction47 3 6 7 4 4 7 5 9 2 84.665
Support Improvement46 2 1 3 4 6 13 4 4 6 3 55.115
Company Loyalty47 11 4 4 2 1 3 5 5 7 5 04.325
Open Source Interest41 7 1 1 2 1 1 4 2 22 96.349

CategoryTotalYespercent
Considering new ILS48 1225.00%
Considering new Interface48 918.75%
System Installed on time?48 3572.92%

Average Collection size: 156716

TypeCount
Public21
Academic13
School5
Consortium1
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00027
[3] 100,001-250,0003
[4] 250,001-1,000,0006
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2010 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction31 2 1 2 4 10 8 4 76.907
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction30 2 3 2 8 2 5 3 5 55.906
Support Satisfaction31 1 1 1 3 3 4 5 5 6 2 85.656
Support Improvement31 2 1 1 3 10 3 5 1 5 55.555
Company Loyalty31 6 1 3 5 3 4 4 5 05.236
Open Source Interest28 1 1 2 24 98.509

CategoryTotalYespercent
Considering new ILS31 412.90%
Considering new Interface31 722.58%
System Installed on time?31 2787.10%

Average Collection size: 176160

TypeCount
Public11
Academic5
School3
Consortium2
Special3

Size CategoryCount
[1] Under 10,0004
[2] 10,001-100,00015
[3] 100,001-250,0002
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2009 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction49 5 1 4 4 9 14 9 3 76.127
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction49 2 2 4 3 3 6 7 13 7 2 75.476
Support Satisfaction49 4 1 3 5 3 5 7 9 10 2 85.356
Support Improvement45 6 3 1 6 4 7 4 7 2 5 54.625
Company Loyalty48 12 1 1 1 9 3 8 9 4 04.906
Open Source Interest46 2 1 3 1 39 98.209

CategoryTotalYespercent
Considering new ILS49 510.20%
Considering new Interface49 36.12%
System Installed on time?49 3979.59%





2008 Survey Results
Product: Koha -- LibLime Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction25 3 2 2 6 3 6 3 65.926
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction25 2 1 3 2 1 2 6 4 4 75.847
Support Satisfaction25 2 1 1 1 2 4 5 2 3 4 65.526
Support Improvement0 not applicable
Company Loyalty25 4 1 3 1 3 1 3 2 7 95.246
Open Source Interest20 1 2 1 16 98.059

CategoryTotalYespercent
Considering new ILS25 520.00%
Considering new Interface25 00.00%
System Installed on time?25 2080.00%




2 Responses for Koha -- LibLime in 2007

2017 : gen: 6.23 company 5.91 loyalty 5.71 support 6.27

2016 : gen: 6.67 company 6.53 loyalty 5.89 support 6.48

2015 : gen: 6.41 company 6.09 loyalty 5.53 support 5.94

2014 : gen: 6.52 company 6.36 loyalty 5.84 support 6.28

2013 : gen: 5.65 company 5.18 loyalty 4.53 support 5.00

2012 : gen: 5.84 company 5.53 loyalty 4.78 support 5.56

2011 : gen: 5.47 company 4.63 loyalty 4.32 support 4.66

2010 : gen: 6.90 company 5.90 loyalty 5.23 support 5.65

2009 : gen: 6.12 company 5.47 loyalty 4.90 support 5.35

2008 : gen: 5.92 company 5.84 loyalty 5.24 support 5.52

Comments

I'm generally satisfied, but not at all wowed, by what we have and by anything we've looked at. Seems to me like all the programmers have got us doing the same things as the other guys, blah, blah, blah. Seems like we are waiting for the "next big thing" but nobody can picture what that is in order to create it. I mean, the leap from the card catalog to MARC records and OPACs was exciting! Right? What's the next BIG leap forward? When will it happen? How will it change our library lives? THAT is something that would finally have a "wow factor." And that's what I'm hoping for, waiting for, looking for. (Library type: Independent Research; collection size: small; ils satisfaction: 7)

Basic functionality is still lacking (cannot search by subtitles), cannot printed slips for renewal sessions, report interface is a separate interface that cannot export cleanly into Excel, cannot link from ILS to web based email etc. KOHA by PTFS has not delivered all that was required at go live which was 4 years ago. KOHA by PTFS is now attempting to merge their academic code with public library code "sometime" this fall. Would leave if we could. (Library type: Public; collection size: small; ils satisfaction: 1)

There are small glitches such as the cursor not staying with the checkin field, and the new method of pulling reports is cumbersome, AND about 20% of the time the system will report, upon checkin "not checked out" when it has been, making me worry that the count for materials checkin will not be accurate at the end of the reporting period. (Library type: Academic; collection size: very small; ils satisfaction: 7)

Shared system - [... ] consortium. Plusses: consortium ILL, consortium tech support, title integration. Minus: limited local administration; issues that we feel needing change back-burner. (Library type: Public; collection size: small; ils satisfaction: 7)

Software is no longer used in the library functions, many historic books have been dispersed. Koha was implemented some time ago, with opensource code, no support from any vendor, but was discontinued a few years ago.[...] (Library type: School; collection size: very small)

We belong to the [..] consortium and have not been particularly active in development of the product due to our staff size limitations. (Library type: Special; collection size: medium; ils satisfaction: 8)

ILS