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Statistical Report for Koha -- Catalyst

4 Responses for Koha -- Catalyst in 2018


2017 Survey Results
Product: Koha -- Catalyst Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 2 1 3 87.178
ILS Functionality6 1 3 2 77.177
Print Functionality6 1 4 1 77.177
Electronic Functionality6 2 2 1 1 56.837
Company Satisfaction6 1 4 1 87.508
Support Satisfaction6 1 1 4 87.178
Support Improvement6 1 3 2 55.835
Company Loyalty6 1 1 1 3 97.179
Open Source Interest6 1 1 4 97.339

CategoryTotalYespercent
Considering new ILS6 00.00%
Considering new Interface6 00.00%
System Installed on time?6 583.33%

Average Collection size: 88883

TypeCount
Public2
Academic0
School0
Consortium0
Special2

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0003
[3] 100,001-250,0001
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

Koha -- CatalystallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS3 00000000
ILSFunctionality3 00000000
PrintFunctionality3 00000000
ElectronicFunctionality3 00000000
SatisfactionCustomerSupport3 00000000
CompanyLoyalty3 00000000


3 Responses for Koha -- Catalyst in 2016

5 Responses for Koha -- Catalyst in 2015

5 Responses for Koha -- Catalyst in 2014


2013 Survey Results
Product: Koha -- Catalyst Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 2 1 2 67.008
ILS Functionality6 1 1 4 87.338
Print Functionality6 1 1 4 87.008
Electronic Functionality6 1 1 2 2 76.507
Company Satisfaction6 1 2 3 97.179
Support Satisfaction6 1 1 1 3 97.179
Support Improvement6 1 1 1 3 97.179
Company Loyalty6 1 1 1 3 96.509
Open Source Interest4 1 3 98.259

CategoryTotalYespercent
Considering new ILS6 00.00%
Considering new Interface6 233.33%
System Installed on time?6 583.33%

Average Collection size: 48333

TypeCount
Public2
Academic0
School0
Consortium0
Special3

Size CategoryCount
[1] Under 10,0001
[2] 10,001-100,0005
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


3 Responses for Koha -- Catalyst in 2012

2 Responses for Koha -- Catalyst in 2011

1 Responses for Koha -- Catalyst in 2010

0 Responses for Koha -- Catalyst in 2009

0 Responses for Koha -- Catalyst in 2008

0 Responses for Koha -- Catalyst in 2007

2017 : gen: 7.17 company 7.50 loyalty 7.17 support 7.17

2013 : gen: 7.00 company 7.17 loyalty 6.50 support 7.17

Comments

The vendors are excellent and the product is great for users - it is not particularly intuitive or streamlined at the back-end, ie creating custom reports, and further training is prohibitively expensive. (Library type: Church; collection size: small; ils satisfaction: 8)

I haven't done this survey before so I'm not sure what previous rating were like. I'm hoping that next year we can tackle some of the problems such which have surfaced as the result of new staff (1 person, we're a two person library) starting to use the system (Library type: Special; collection size: small; ils satisfaction: 4)

ILS