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Statistical Report for BOOK-IT


2018 Survey Results
Product: BOOK-IT Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 4 1 76.677
ILS Functionality6 1 4 1 76.677
Print Functionality6 1 1 1 1 2 85.837
Electronic Functionality6 1 1 1 1 1 1 04.676
Company Satisfaction6 1 2 2 1 66.177
Support Satisfaction6 1 2 3 86.338
Support Improvement6 2 2 2 45.675
Company Loyalty6 1 3 1 1 77.337
Open Source Interest6 1 1 1 1 1 1 03.674

CategoryTotalYespercent
Considering new ILS6 116.67%
Considering new Interface6 00.00%
System Installed on time?6 466.67%

Average Collection size: 229833

TypeCount
Public5
Academic0
School0
Consortium0
Special1

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2017 Survey Results
Product: BOOK-IT Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 2 1 1 1 66.837
ILS Functionality6 1 1 2 1 1 77.007
Print Functionality6 1 1 1 1 1 1 46.507
Electronic Functionality6 1 1 2 2 65.006
Company Satisfaction6 1 1 2 1 1 66.176
Support Satisfaction6 1 2 1 1 1 66.677
Support Improvement6 1 2 1 1 1 45.005
Company Loyalty6 1 2 2 1 65.677
Open Source Interest6 1 2 1 1 1 13.172

CategoryTotalYespercent
Considering new ILS6 233.33%
Considering new Interface6 116.67%
System Installed on time?6 6100.00%

Average Collection size: 468160

TypeCount
Public5
Academic1
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0000
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0001
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

BOOK-ITallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS136.08 100106.401100
ILSFunctionality136.15 100106.401100
PrintFunctionality134.00 100104.001100
ElectronicFunctionality124.25 100104.700100
SatisfactionCustomerSupport136.23 100106.601100
CompanyLoyalty135.54 100105.901100



2016 Survey Results
Product: BOOK-IT Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction13 4 1 2 2 4 46.086
ILS Functionality13 1 4 3 2 3 56.156
Print Functionality13 3 1 2 1 1 4 1 74.005
Electronic Functionality12 1 1 2 3 1 2 1 1 44.254
Company Satisfaction13 3 1 1 1 3 1 3 14.465
Support Satisfaction13 1 1 1 2 3 5 86.237
Support Improvement13 1 2 3 4 2 1 54.855
Company Loyalty13 2 1 1 4 2 2 1 65.546
Open Source Interest13 3 2 1 3 1 1 1 1 03.464

CategoryTotalYespercent
Considering new ILS13 646.15%
Considering new Interface13 17.69%
System Installed on time?13 1076.92%

Average Collection size: 256885

TypeCount
Public12
Academic1
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0006
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0001
[6] over 10,000,0010


4 Responses for BOOK-IT in 2015

5 Responses for BOOK-IT in 2014

3 Responses for BOOK-IT in 2013


2012 Survey Results
Product: BOOK-IT Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 2 2 1 1 67.177
ILS Functionality6 2 1 2 1 67.338
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction6 1 2 2 1 67.008
Support Satisfaction6 1 1 1 2 1 87.178
Support Improvement6 2 3 1 55.005
Company Loyalty5 1 1 3 96.609
Open Source Interest6 2 1 2 1 03.005

CategoryTotalYespercent
Considering new ILS6 116.67%
Considering new Interface6 233.33%
System Installed on time?6 6100.00%

Average Collection size: 304030

TypeCount
Public5
Academic1
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0002
[3] 100,001-250,0001
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


4 Responses for BOOK-IT in 2011

3 Responses for BOOK-IT in 2010

0 Responses for BOOK-IT in 2009

0 Responses for BOOK-IT in 2008

0 Responses for BOOK-IT in 2007

2018 : gen: 6.67 company 6.17 loyalty 7.33 support 6.33

2017 : gen: 6.83 company 6.17 loyalty 5.67 support 6.67

2016 : gen: 6.08 company 4.46 loyalty 5.54 support 6.23

2012 : gen: 7.17 company 7.00 loyalty 6.60 support 7.17

Comments

We are, together with six other public libraries, planning to migrate to a shared system next year. (Library type: Public; collection size: medium; ils satisfaction: 7)

Book-it is old fashion and the system is a patchwork of different solutions. (Library type: Public; collection size: very large; ils satisfaction: 5)

There are not so many systems for public libraries in Sweden, and the one we have is the biggest, so it's easier for us to keep to this than change to one that is not som common and not used to public libraries at our size. And - they have been better and more conserned about our needs. (Library type: Public; collection size: medium; ils satisfaction: 8)

ILS