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Statistical Report for Aurora

1 Responses for Aurora in 2018


2017 Survey Results
Product: Aurora Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 1 4 1 1 76.717
ILS Functionality7 1 2 3 1 87.578
Print Functionality7 1 1 1 3 1 86.868
Electronic Functionality7 1 1 3 1 1 65.866
Company Satisfaction7 1 1 4 1 87.718
Support Satisfaction7 4 2 1 77.577
Support Improvement7 4 1 2 56.145
Company Loyalty7 1 1 2 1 1 1 65.716
Open Source Interest7 3 1 1 1 1 02.863

CategoryTotalYespercent
Considering new ILS7 114.29%
Considering new Interface7 228.57%
System Installed on time?7 571.43%

Average Collection size: 77054

TypeCount
Public7
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,0002
[3] 100,001-250,0003
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

AuroraallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS4 00040000
ILSFunctionality4 00040000
PrintFunctionality4 00040000
ElectronicFunctionality4 00040000
SatisfactionCustomerSupport4 00040000
CompanyLoyalty4 00040000


4 Responses for Aurora in 2016


2015 Survey Results
Product: Aurora Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 2 4 1 76.867
ILS Functionality7 1 3 1 2 66.296
Print Functionality7 1 3 2 1 66.006
Electronic Functionality7 1 1 1 3 1 65.296
Company Satisfaction7 1 2 2 2 55.436
Support Satisfaction7 1 3 3 65.866
Support Improvement5 2 1 1 1 45.806
Company Loyalty6 1 1 4 75.837
Open Source Interest6 1 2 1 1 1 45.505

CategoryTotalYespercent
Considering new ILS7 228.57%
Considering new Interface7 00.00%
System Installed on time?7 457.14%

Average Collection size: 84320

TypeCount
Public7
Academic0
School0
Consortium0
Special0

Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,0000
[3] 100,001-250,0003
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


4 Responses for Aurora in 2014

2 Responses for Aurora in 2013

3 Responses for Aurora in 2012

5 Responses for Aurora in 2011

3 Responses for Aurora in 2010

2 Responses for Aurora in 2009

0 Responses for Aurora in 2008

0 Responses for Aurora in 2007

2017 : gen: 6.71 company 7.71 loyalty 5.71 support 7.57

2015 : gen: 6.86 company 5.43 loyalty 5.83 support 5.86

Comments

This library is a part of the [...] group under the auspices of [...] (Library type: Public; collection size: small; ils satisfaction: 8)

Appreciate having a local vendor with a team who consistently strive to innovate and improve. The interface for the Aurora Desktop could be improved - it isn't very flexible with small fonts and lots of clicking. The Montage discovery layer looks good and is to be implemented shortly. (Library type: Public; collection size: medium; ils satisfaction: 7)

ILS