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Statistical Report for ABCD

2 Responses for ABCD in 2018

0 Responses for ABCD in 2017

Statistics according to type and size categories

The following table presents the 2016 results according to the type and size of the library.

ABCDallAcademicPublicSchoolConsortium
smallmediumlargesmallmediumlarge
navgnavgnavgnavgnavgnavgnavgnavgnavg
SatisfactionLevelILS67.33 12000000
ILSFunctionality67.00 12000000
PrintFunctionality67.67 12000000
ElectronicFunctionality66.83 12000000
SatisfactionCustomerSupport67.17 12000000
CompanyLoyalty67.33 12000000



2016 Survey Results
Product: ABCD Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction6 1 1 1 1 2 97.338
ILS Functionality6 2 2 2 67.007
Print Functionality6 2 1 3 97.679
Electronic Functionality6 1 1 2 1 1 76.837
Company Satisfaction6 2 2 2 67.337
Support Satisfaction6 1 1 1 1 2 97.178
Support Improvement6 1 1 3 1 87.338
Company Loyalty6 1 1 3 1 87.338
Open Source Interest5 5 99.009

CategoryTotalYespercent
Considering new ILS6 00.00%
Considering new Interface6 00.00%
System Installed on time?6 466.67%

Average Collection size: 208667

TypeCount
Public0
Academic3
School0
Consortium0
Special2

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0003
[3] 100,001-250,0001
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0000
[6] over 10,000,0010


4 Responses for ABCD in 2015

4 Responses for ABCD in 2014

1 Responses for ABCD in 2013

3 Responses for ABCD in 2012

5 Responses for ABCD in 2011

2 Responses for ABCD in 2010

0 Responses for ABCD in 2009

0 Responses for ABCD in 2008

0 Responses for ABCD in 2007

2016 : gen: 7.33 company 7.33 loyalty 7.33 support 7.17

Comments

El soporte de nuestro SIGB lo brindamos en forma interna en nuestra biblioteca. Soporte mayor como algunos "bugs" en la aplicación, son rápidamente atendidos por la Empresa de SIGB. (Library type: Academic; collection size: large; ils satisfaction: 8)

El SIGB que está en producción es de código abierto. En consecuencia no aplican las preguntas sobre si la biblioteca considera migrar a uno de ellos (Library type: Other; collection size: small; ils satisfaction: 7)

I already use an open source Software; with great help from Egbert de Smet (Antwerpen) and others from the ISIS List (Library type: Special; collection size: small; ils satisfaction: 5)

The amount of items (115.000) refers to the records in the onlime catalogue. The total of documents in the colection (automated processed and manually processed) of the University Library is app. 130.000 (Library type: Academic; collection size: medium; ils satisfaction: 9)

ILS