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Average responses by Category (2010 - 2016)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '500001') (2016)

Year Symphony Polaris Horizon Sierra
20105.00 8.08 5.26 --
20116.25 7.74 6.32 --
20126.81 7.48 6.27 --
20136.76 7.82 7.11 6.00
20147.30 7.76 6.42 3.58
20157.53 6.96 6.81 3.73
20167.63 7.52 6.94 3.77

Threshold: 10. Number of required responses for product to be included in the analysis.

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