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Average responses by Category (2010 - 2016)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '30001') (CollectionSize < '100000') (2016)

Year Apollo Koha (BW) Atriuum Evergreen -- Independent AGent VERSO Library.Solution Symphony Polaris Evergreen -- Equinox Software Destiny Sierra
20108.76 -- -- -- 8.09 7.06 5.48 8.04 -- -- --
20118.60 8.25 -- -- 8.55 7.07 7.00 7.70 6.85 -- --
20128.77 8.13 7.71 -- 8.05 7.35 6.43 7.80 6.71 7.83 --
20138.90 7.83 7.98 -- 7.26 7.48 6.87 7.53 7.11 -- 5.00
20148.55 7.88 8.30 -- 6.60 7.39 6.85 7.35 7.58 6.27 4.90
20158.83 7.76 8.05 -- 7.41 8.00 6.70 6.63 7.58 7.00 4.83
20168.63 8.34 7.86 7.67 7.61 7.41 6.87 6.73 6.50 6.17 5.42

Threshold: 10. Number of required responses for product to be included in the analysis.

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