Library Technology Guides

Documents, Databases, News, and Commentary

Average responses by Category (2010 - 2016)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '100001') (CollectionSize < '500000') (2016)

Year Koha (BW) Horizon Library.Solution Evergreen -- Equinox Software Spydus Polaris Symphony Sierra
2010-- 5.78 6.47 -- -- 7.93 5.02 --
2011-- 6.59 7.76 6.20 6.82 7.34 5.77 --
2012-- 6.45 7.85 5.83 6.43 7.43 6.25 6.64
20137.60 7.17 7.21 5.90 -- 7.69 6.63 6.19
20147.42 6.92 7.72 6.57 6.95 7.16 6.77 3.87
20157.47 6.86 7.08 6.25 7.33 7.03 6.70 4.56
20167.67 7.61 7.57 -- 7.18 7.07 6.75 5.24

Threshold: 10. Number of required responses for product to be included in the analysis.

Select another Report:
[Size: ]