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Average responses by Category (2010 - 2016)

Statistics related to the question: How satisfied is this library with this company's customer support services? (Library Type: Public) (CollectionSize > '1') (CollectionSize < '30000') (2016)

Year Library.Solution Apollo Atriuum AGent VERSO Symphony Koha (BW) Evergreen -- Equinox Software Destiny Polaris LibraryWorld Sierra None
20107.24 8.73 7.17 7.82 5.95 -- -- 6.62 -- -- -- --
2011-- 8.71 8.00 8.00 6.19 8.00 7.33 7.00 7.42 -- -- --
20128.27 8.76 8.15 7.64 7.22 8.29 7.09 7.92 7.21 5.91 -- --
2013-- 8.65 8.33 6.81 7.60 7.95 7.80 6.94 7.16 7.30 -- --
20147.40 8.67 8.20 7.23 7.58 7.90 7.00 6.00 7.22 5.50 -- --
20157.62 8.74 8.21 7.55 7.24 7.84 8.56 7.52 7.58 6.43 6.38 --
2016-- 8.41 8.13 7.88 7.79 7.79 7.38 7.24 7.24 5.50 5.47 --

Threshold: 10. Number of required responses for product to be included in the analysis.

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